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I
3 years ago

This is probably the best gym i have ever went to....

This is probably the best gym i have ever went to. 5/5. When I walked in to the YMCA I heard reviews about the employes being racist. That is just a lie. They were so nice they even gave us a tour. I highly recomend this Gym please go if needed.

M
3 years ago

Never had a bad experience, but I do wonder how pr...

Never had a bad experience, but I do wonder how prank man gets a membership for $12 a month!!!! I pay $49 and am retired.(it's a single adult membership).. I think that is too expensive. I do love the variety of activities/classes available.

N
4 years ago

Great facilities, but l was discriminated today ba...

Great facilities, but l was discriminated today based on my color by bunch of kids staffs at the swimming pool area. They posses very limited customer skills, they are rude, arrogant so unprofessional and filled with racism. They deserve intensive training on public relations. They have no clue they are dealing with larger community.

K
4 years ago

My family and I have been going to the YMCA for a...

My family and I have been going to the YMCA for about 12 years. My dad use to bring my brothers and I as kids where I had plenty of great experiences and made many wonderful memories. As a young adult going to the YMCA I feel extremely uncomfortable. I've done nothing but offer a smile and make use of the gym equipment a few times a week. I've been ignored, ridiculed for which towel I grab, kicked out before closing and a few other things I don't care to remember to add. I will be switching my membership eslewhere

B
4 years ago

Overall I enjoy going to facility. Phone skills co...

Overall I enjoy going to facility. Phone skills could use some improvement. Like mabe thanks for calling and have a good day. Maybe can I help with anything else. Instead of just hanging up on the person that just had a question. Even a your welcome and a goodbye after my thanks for your help would have been nice.

M
4 years ago

I took swimming lessons here for a long time. The ...

I took swimming lessons here for a long time. The teachers were great, especially the ones who helped me learn of my love for swimming at such a young age. They get 5/5 from me.

The management could be a little better, considering they are also in charge of after cares for several area schools. Their lack of trust in their employees and respect for their time is why I'm only giving this a 3/5. It's an okay place to work... if you don't mind minimum wage and pushiness to help their annual campaign. I quit, and I still got a notice saying that I got a certain amount withdrawn from my paycheck... Even though I wasn't working there anymore! Their HR people could learn a thing or two about organization too.

However, it's not all bad. The environment there is fun, they have a lot of options for classes, exercise, and fitness. Their fitness center is my favorite local place because they have a variety of equipment to use and helpful staff that they have there all the time.

Overall, it's a decent place as long as you're not working there...

N
4 years ago

Kewl

B
4 years ago

This YMCA is great. It has a swimming pool and gym...

This YMCA is great. It has a swimming pool and gymnastics area and dance room and so much more. Everything is clean and the staff is so nice. easy to use if you are visiting from out of town and have a Y membership. Call ahead to check when the open pool and gymnastics gymnasium times are.

m
4 years ago

My interactions with their front desk staff over t...

My interactions with their front desk staff over the last year have been disappointing, to say the least. Some of the staff could really use a lesson in customer service. Their early childhood program directors and the martial arts instructors are amazing though, I highly recommend taking the classes they offer!

J
4 years ago

I love the facilities here. The rest I would give ...

I love the facilities here. The rest I would give a 0 if it was an option. The last 2 months I've had so many issues with my membership its almost unbelievable. Between that and the extremely rude staff I finally decided to cancel. I could even get over some of the membership issues if the staff wasn't so rude. I can't afford to go anywhere else until i get my next check, but once I do I'll be taking my money else where.

Heart of the Valley YMCA

Heart of the Valley YMCA

3.6