Hcmc- healthcare management center Reviews

I have been using HCMC services for the past 8 years and I have to say just about every experience with them has been the worst. There is so much to say about this hospital that I'd literally have to write out a whole story for you to see what I've experienced here. It seems like they're all about money mostly and if you are on low income & get insurance from the state then they really look down on you. They explain things in a such a way that it has you more confused after the appts then before you walked in. They make you wait a long time to be seen at appts & then when you do get seen they send you right back out the door. They often test different meds on people not realizing that certain meds can cause really bad symptoms. I've had my experiences with them giving me meds that either made me feel like a zombie, depressed, or agitated. They've put me on meds that made me gain weight and still to this day I'm having a hard time losing it. That's not included from what they have me on now which has caused me to have a high prolactin, in result I don't get a regular period and haven't had 1 in years. My hormones are all messed up & I feel like an old woman half the time. I also have a 1mm lesion on my brain that they found while doing an MRI scan. They said it could be from either the meds they prescribed me or from the prolactin level being too high. My question is why prescribe me something that's going to cause me to have these awful symptoms? All I know is I've been to several different specialists to see what the cause of the problem is & still to this day they haven't come up with a conclusion. I honestly don't feel like myself anymore & haven't for years since I started going to HCMC. Security are even worse here! Josh Barker kicked me & my boyfriend out for waiting in the lobby for a ride. We've also been harassed for using the computers in the computer room & for eating in the cafeteria. They did this mostly because we are a biracial couple. I also had an altercation with T Owens a female security there. She had tried trespassing me for asking the other staff in the new bldg was the staff always this mean? She demanded that I came out of the bathroom while I was still using it and told me I needed to leave the hospital or I'd be trespassed. I also was called the B word by a lady that does the screening for Covid and she also got in my face like she wanted to hit me. I never asked for any of this and in fact never started a conflict with any of them. I've had doctors & other staff manipulate things I've said in confidence to them which caused me alot of problems in life. I also suffer from PTSD from all the mal treatment when I stayed in the acute psychiatric services all because I was having a bad mental breakdown and didn't feel safe in the environment I was in. They had me strapped down on the bed and shot Haldol injections in my butt forcing me to take it. And gave me meds that had me feeling so out of it. I feel that this is a major part of why I have major anxiety and suffer from panic attacks. When I was finally discharged most of my jewelry was missing too. Giving birth to my daughter here was hell. I will never go back to this hospital again for another birth after what I experienced. I was literally bleeding so much after giving birth to her & the nurses nor doctors said anything about it. My sister was the one who noticed & was very worried about me. Luckily it stopped after a short amount of time. I've sent my grievance to a few different organizations but they've all denied me saying this wasn't enough evidence to further investigate it. I wish there was someone I could talk to in order to get this looked into. I can't afford a lawyer either. All I can do is put it in God's hands.

This has been awful experience!
The physicians are nice but that s it.
The billing department is extremely rude, i tired to ask why they keep changing how much I owed, it s because they don t know how to bill correctly. I had to call my insurance company to figure out what is going. It over to months for them to finally bill correctly.
I had lab work done and I had questions about it and they took for ever to get back to me about it. They were suppose to contact me because of one of my test and never did, I had to call and it took them 5 days to get back to me about an emergency.
I would not recommend them

Dermatology docs shaved a cyst they didn t even remove. Last month I had one removed they did the same thing and I walked out with three bald spots. Yesterday I asked them to only shave one at a time and they shaved both and never got to cutting out the second one. They pay no mind for the patient s wishes. I m so glad they referred me to an ENT for the last one because hcmc derm are a bunch of clowns. Meanwhile I m walking around looking like a fool because of their incompetence.

Went to the ER after having a post-op fever. The wait time for the ER was not bad at all or the quality of care. Once they admitted me to Med/Surg unit it became the worst experience I've ever had with a hospital. They did not inform me that I would be in a double occupant room. I was placed in a room with a psych patient and was extremely rude and disgusting. Mind them, I am not able to walk and currently have some sort of infection going on. Your health care team would have conversations about your care with BOTH patients in the room. The other patient would be extremely nosy and ask about my health issues with the physician and I was not okay with it. It was extremely uncomfortable and I kept asking for a single occupant room but was never accommodated. You can never get any real sleep or rest because it literally depends on what kind of patient you are thrown into with. In my case, I did not get any rest and I was extremely dissatisfied with how the staff were not doing anything to help. This was the worst experience I have ever had with any hospital.

Aside from the my terrible experience with double occupant rooms, the physicians and residence there are quite knowledgeable on what they know. It was literally the only thing that was a positive experience (aside from my personal visitors) since they seem to talk to you as a companion.

I would NEVER recommend anyone to go to HCMC unless it is a life threatening emergency.

Came into the ER and was told it would be over a 2 hour wait time so I sat outside for about an hour then cane back in. I was told my name was already called so I apologized and sat back down to wait to be called again. After wait over an hour they told me i needed to reregister. They watched me sit there waiting for over an hour before bothering to say anything. Like apparently they thought I just wanted to hang out and not be seen?? Absolutely ridiculous! either the dumbest receptionist possible or intentionally wasting my time. Incompetent! Hopefully the Dr isn't as incompetent, but Im not holding out much hope at this point.

NEVER take your kids to any of the HCMC locations for care. They have shown complete lack of competence and total disregard for all 3 of our children. On multiple occasions they have attempted to physically restrain our children for multiple reasons. They failed to administer a vaccine for our youngest which left a scar on her leg. They attempted to physically restrain our middle child in order to administer eye drops; despite the protest from both child and parent. Recently, our oldest went in for a COVID test which was required for an upcoming orthodontic appointment. Oldest child has diagnosis of generalized anxiety and is in the final steps of being evaluated for ASD. Getting swabbed creates a great deal of stress and anxiety, and last time the child was allowed to swab their own nose which helped a lot. This was explained to the hospital staff and the staff acknowledged the request. However, instead they brought the child back to a separate room, had them lay down on a table, and used multiple staff to restrain her and administer the test. All the while child's mother was asking them to stop so that they could explain to the child what was happening. This was completely ignored and they continued to hold her down while the child screamed for them to stop. There was NEVER consent given by a parent for the use of restraint on the child. DO NOT EVER BRING YOUR KIDS TO HCMC.

Went to give a urine sample. There was pee all over the seat from previous person. I told the lab tech. She told me to just wipe it off and gave me a glove. I was astonished thats all she did. She didn't give me cleaner or anything. There was some mysterious purple stuff in the bathroom I should have used that. It was gross.

I waited 1 hour to be told the clinic I was scheduled at didn't do the kind of care I was scheduled for. I also get charged here extra because they're technically a hospital not a clinic. The wait times have been terrible every time I came. I almost finished an episode of squid games waiting today. The staff is friendly but they are clearly set up for failure. Don't go here if you have any other choice.

I was born here. Have never had any issues with the hospital ever. If you've had issues with the hospital, it was probably because you were the issue causing more issues for no reason.

Well I had surgery here at this hospital I have a dermatologist here in neurosurgery orthopedics bathrooms x-rays everyone is polite it's nice and clean places to charge your phone and the people are very friendly and helpful to answer all my questions take care of all my needs when I'm there wonderful hospital I even have my neck surgery done there a couple weeks ago and I was out within 5 days now I'm healing very well I'll be better than I was before the surgery I can walk thank God