Hawkeye Hotels/Built By Iowa

Hawkeye Hotels/Built By Iowa Reviews

Reviews 13
3.7
Reviews 13
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I recently stayed at a Hawkeye Hotels property and...

I recently stayed at a Hawkeye Hotels property and it exceeded my expectations. The room was spacious and clean, and the staff was friendly and helpful. I would definitely stay here again.

I had a great experience with Hawkeye Hotels! The ...

I had a great experience with Hawkeye Hotels! The staff was very friendly and attentive to my needs. The room was clean and comfortable, and the amenities were top-notch. I would definitely recommend staying at one of their hotels.

The hotel provided excellent service and accommoda...

The hotel provided excellent service and accommodations. The staff was very helpful and professional. The room was clean and comfortable. I would highly recommend staying here for your next trip.

I worked for them. Horrible people, I would not re...

I worked for them. Horrible people, I would not recommend. They shorted my final paycheck and won t respond to me now. Also, be careful at their hotels, as they reached out to local hospitals offering to take positive Covid patients, while refusing to order proper PPE for their teams. They encourage hotels to cut corners while cleaning rooms, even during a pandemic. They also require salaried managers to work crazy insane hours. I can t stress enough how much I do not recommend Hawkeye Hotels.

Joseph Armstrong the manager of your Residence Inn...

Joseph Armstrong the manager of your Residence Inn property is completely unprofessional and totally non-responsive to guest concerns.

My family stayed at your property for 5 nights while I was at the University of Iowa Hospital. We pre-paid our stays on Hotels.com but were mistakenly charged for our stays by the property. I was in recovery for a few weeks and didn't notice the charges on our AMEX a little over a month after the stay. I spoke to two front desk people who directed me to Joe and even gave me his cell because he struggles at returning messages and email. Long story, short. Through multiple phone calls to Joe, no returned emails, and zero concern to resolve my I issue, I turned it over to AMEX who can handle it from.

I'll give them credit. At one point, they attempted to refund the two charges, but instead charged my card again. Good hotel, POOR management.

Hawkeye Hotels/Built By Iowa

Hawkeye Hotels/Built By Iowa

3.7