Very disappointed with their work. I have tried countless times to connect with them, but am met with unprofessional, disrespectful staff. They left my living with screw holes everywhere and had to beg them to fix damage that their workers created. Look for an honest group that will provide better service.
One of the least unprofessional companies I've hired to work my elderly parents place. They did very poor quality work and were rude to them which I am sympathetic to if someone is having a bad day but the unresponsiveness was unacceptable
BUYER BEWARE This is the absolute worst company to try and work with in the state of Maryland. They came out ten days ago to give me a quote on a painting job and never got back to me. I called the office 7 times in the past week and nothing, not even a call back. The front office is just as incompetent as the rest of the organization. It's your time and money how do you want to be respected??
This experience was horrible from beginning to end. They were there just to patch a hole and ended up flooding my condo and doing a Horrible job repairing the damage. I do not recommend this company. They were let every morning and I never knew when they would show up.
I used Hann & Hann on a wide range of projects (painting, lobby renovations, roofing, carpentry, etc) small and large for many years. As a property manager I could always rely on the quality of their work, their integrity and the value they brought my clients. I would especially like to recommend Joe Esposito who was my main POC and account manager. He could always be depended on to serve our mutual clients with professionalism and grace. There's a reason this company has been in business for over 40 years and has the client roster they have, and it's because they are they best.
Hired these folks in 2015 to reglaze a small bathtub. The rep they sent to assess the work, Todd Tunnell, was congenial and informative. I hired Hann & Hann, paying in the neighborhood of $1800 - $2000 to reglaze a tub measuring 36" x 36".
Since I am on the road A LOT, and there are two other full baths in the house, staying out of the tub for longer than the prescribed time after the glazing was done, presented no problem.
Within six months, the glaze began to peel in tiny areas. I resolved to call Todd Tunnell the next time my schedule brought me back home for a solid stretch of time. Eventually I called the offices and left a message for him.
No response.
I called the offices once again during a subsequent return home, only to be told Todd Tunnell no longer worked there. After sharing the deteriorating status of my tub to the person who answered my call, a return call was promised.
Its been at least two years, with one follow-up call from me.
Nothing.
Not. A. Word.
During the passing years, the peeling now exposes most of the tub, showing off the pink glaze previously featured. A few months ago, a plumber clearing a clogged drain took notice of the botched glaze-work and mentioned that it looked as the tub was never properly prepped for reglazing by whomever did it, because the original pink glaze was still in pristine condition, therefore the next glazing for which I paid a heft hefty price, never had a chance.
Inept or dishonest? Either way, they failed to deliver anything close to satisfactory work, and far worse, Hann & Hann has chosen to ignore the issue and repeated attempts to contact them.
They don't have up to date toys for Happy Meals and my 4 year old knows what should be in his Happy Meal. I have to drive all the way to the McDonald's on the corner of 197 and 450 . . . Ridiculous . . .
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