Hampton Inn Baltimore Downtwon Convention Center Reviews

Very nice room. Staff very friendly. Everything was clean and the hotel was quiet. I would have offered a fifth star, but seems like valet parking is the only option at $40 a day.

Great staff experience. Location could not be better. Exceptional service.

I travel quite a bit to Baltimore. This is one of my favorite places to stay when going to a sporting event. The hotel is within walking distance to both orioles stadium and Ravens stadium. The rooms are clean and comfy. Wish I knew where they get the pillows. The complimentary breakfast was great. They have valet parking which I highly recommend as parking is scarce. Great place to stay if visiting for the weekend. Totally recommend it.

Terrible service would not recommend this hotel to anyone. Though I am normally a loyal Hilton Honors member, my recent stay here has made me question even keeping my Hilton branded credit card.

When checking in we noticed that the hotel was booked under my husband's name. I asked them to change it and they said it wouldn't be a problem. Upon checkout, they printed a receipt and it still had my husband's name. When we tried to get this corrected they refused saying that because of the rate type it was tied to my husband's account. Though this could make sense, they should have told me this upfront when I asked on check in. Since I was traveling on business, I will likely not get reimbursed for my travel expenses because of this receipt issue. Furthermore, they were willing to charge the stay to my work credit card although they listed the cardmember name as my husband's. This is impossible as he does not even have this credit card. Their unwillingness to fix a minor issue really demonstrates how they treat their guests. They are more willing to stick with documentation they know to be false rather than help work with guests. I called the global Hilton number and the local hotel with no success at resolving this issue.

All of the hallways also smelled like weed and the staff did not seem to care although we asked about the smell. It was really a terrible experience and everyone should really try and stay somewhere else in Baltimore. The only thing they have going is the location but it isn't worth it apart from that.

It's very nice.
I loved it here.
Experiencing something new is always fun. Make sure you wear some comfortable shoes. Bring LOTS of money, and enjoy your damn experience.

We were checked in by Chuck and he was wonderful! Great customer service skills. Fast and easy check in process. We'll see you again :)

No places to park but on site and $40 for a parking space is ridiculous other than that I give it a two and a half star

Very nice hotel. Clean, staff very friendly, and the rooms are spacious and up-to-date. Breakfast is included with your stay, and a nice variety of breakfast foods are offered. Only issue we had was the leaky shower. This hotel also offers a swimming pool for guest, and valet parking. I give two thumbs up on Hampton Inn!

Excellent service, wonderful courteous staff. Room was extremely large and beautifully designed and furnished. Quick and easy check in and out. Highly recommend.