Fred was very helpful in providing me the information needed to work with logistics. I would recommend Hamilton Digital and their services to anyone looking for a good printing solution with good a support team.
Needed a waste toner cartridge as I didn't have any on hand. Fred sent someone to HAND DELIVER the cartridge personally. Up and running before I even knew what happened! Exemplary customer service from Hamilton Digital. We will continue to gladly use Hamilton Digital for all of our Xerox needs.
I have been working with Hamilton Digital for over 10 years, and when I started my own business 2 years ago . . . I wouldn't have considered going elsewhere. I am a huge fan of them and the Xerox equipment that they represent!
I have been very happy with the service I have received from Hamilton Digital. The staff have always answered my questions quickly and have done above and beyond what I have asked. They take their customers very seriously and are considerate of their needs.
Having been a client of Fred and Hamilton Digital for many years. Fred and his team operate their business at a very high professional level. Their response to my service needs and updating of equipment has been excellent over the years. If your business is looking for a long-term business partner, please give Fred and his team of Xerox professionals a call. I did and it was one of the best business decisions I made in my 34 years in business.
We have found our rep very reliable, knowledgeable and helpful. He recommended just the right product for us at the best price. Jeff was super helpful with training as well as connecting our devices for printing. He has been accessible when needed for questions or to help. I definitely recommend them!
Fred, Jeff and the entire Team at Hamilton Digital is amazing to work with and truly will partner with you to deliver best product!
Hamilton digital has the best customer service! They are always fast to respond to anything we might need. We have been with them for years and will continue to use them in the future.
Samantha Madison
Otto Printing Newport
Jeff Engle has been quick and knowledgeable on all my Xerox 700i issues! He is a team player!
The Julie and team at Hamilton Digital have been incredibly supportive, helping Retain.me enter the US market with our first clients installations in OH and KY. Many more to come and look forward to building on the relationship going forward
The Sales and service team at Hamilton Digital were professional and supportive. We have been very satisfied with our new Xerox Copier.
If your priorities are quality, customer service and price, then you need to look at Hamilton Digital and their partners. I've had experience with other companies low-balling an initial price, then either the price goes up and quality goes down, or both. Not with Hamilton Digital. They are honest and will tell you if they are the best solution for your needs, or not. The customer service is incredible; they always answer promptly and will walk you through any issue. If you are in the market for a printer, or even a print job, do yourself a favor and at least give them a call - ask for Julie Klare, she is the best.
We have had a wonderful experience working the team at Hamilton Digital. Whenever we have an question, or issue, it is resolved right away. Highly recommend these guys!
Great service. Always friendly with fast response time to any questions we have.
The organization I work for has used Hamilton Digital's services for years now and we have been very happy with them. Their pricing is good, and they provide excellent customer service.
We just opened up a new ProScan center in Northern Kentucky and used Hamilton Digital for our copier. We have had nothing short of a positive experience from the order to the install. Julie and Jeff have been responsive and phenomenal to work with!
I'm such a fan of Hamilton Digital! Fred Hamilton recently helped me navigate a new printer lease/upgrade which was so appreciated (I had maaany questions) and once we got the new machine, Jeff Engle and Ben DuPont have been here for us every step along the way for set up, training, and troubleshooting. We ran out of toner and didn't have a back up and Jeff dropped what he was doing to deliver us toner within 30 minutes, late on a Friday afternoon. What customer service! When printer questions or issues arise, I am thankful that I can give Hamilton Digital a call and they will take great care of us.
Our last two leases have been with Hamilton and everything went as ordered! Copiers showed up in a timely manner and installation was a breeze!
I've worked with Hamilton Digital for over 4 years now. Not only do they provide a fabulous product, their customer service is truly remarkable! You have to love a company that does frequent "check ins" just to make sure you are satisfied with your machines, and to see if there is anything else they may do to help. No pressure from them - just good, knowledgeable, friendly service.
Excellent Service! We have been with them for years and had nothing but excellent experience! I highly recommend Hamilton Digital. We have 5 copiers leased or purchased from them. When some businesses are letting customer service go by the wayside, Hamilton Digital does not. They still put good customer service as a priority and is always there when we need help with our machines! I can always expect a friendly prompt reply when I need them.
Getting new copy machines for my company was a very stressful experience for me, but Fred Hamilton and Jeff Engle at Hamilton Digital made it easy for me. They were with me through the whole process and made sure the copiers were exactly the way I wanted them to be. Jeff Engle was especially helpful in the installation process and he was very patient with someone like me who gets a little nervous around technology. I would recommend them highly.
We have been with Hamilton Digital for many years now. Love the service and the friendly people that work there. They are always very responsive and always helpful.
Hamilton Digital has been our organization's Xerox agent for over two years and we continue to be impressed by their incredible customer service. Fred Hamilton and his team go above and beyond to ensure that we have everything we need and when issues arise with our Xerox machine, they quickly and efficiently help us to fix and resolve the problem. Me and my team will be their customers for life!
Great experience. Our rep, Jeff, helped standardize our options inside the machine and then loaded that same configuration to all the centers I manage ensuring all the members of my team have the same experience no matter which office they are working in. He was always responsive and really took the time to understand how we used our fax/copier/scanner before setting it up. I would recommend this team to anyone
hamiltondigital.com
