Your body shop was excellent to deal with the people I dealt with Denny Rater and Mike Hedderick were very professional and kept me informed every step of the way . I don t know who the auto body people that fixed my vehicle were but the work they did was excellent . I am very satisfied with the service. Thanks .
Very professional.. Courteous staff who answered all my questions and concerns with no hesitation. An oil change was reasonably priced. The office and waiting area was nice, clean and comfortable. Will definitely be back for my future vehicle needs!
What are the best Chevy dealers in our neighborhood in a 10 mile raDon t knowdius
we have been coming to dave hallmans chevrolet for many years. and we wouldn't go to another dealership..
Thank You Kevin Hain and his service team for the awesome service in which they always provide. Jim Kitts Jr
I lease a car from hallman's last December and had no complaints about their service department and sales they know how to deal with people. They got me in a car at a reasonable price that fits me. Pat my sales person was very nice to deal with. When it is time to get my next car I would definitely come back to Dave Hallman's.
Love my new truck just wish it did not run out of inspection in less than 3 months but o well I did not notice till I already got it
We were treated with respect by all and they were very accommodating, and knowledgeable. Very happy with My Equinox great automobile!!!! Thanks David for all your help. Peg Urso
Everyone was courteous and professional. Charges were in line with work performed. Waiting area was clean and coffee was good.
Scheduled service took a couple hours longer then told
Friendly people and understanding of what I'm looking for
Stopped in for an oil change and tire rotation. The rep behind the counter was friendly and efficient. Work was completed within an hour and I was on my way.
Thanks
Quick, easy, and friendly service! They always take care of my vehicle and include me in the decisions to be made about it. I am satisfied with the work they do and my Chevy Equinox continues to run well.
They were great in a stressful situation. Very respectful (Brian). Thanks for the great Chevy Trax!
Great experience No problems at all work was professionally done Very satisfied with Frank and his communication skills 10 out of 10
Great people and love this place for being like family.
Unfortunately there are always billing issues that will lead to over payment if I am not watching closely.
I waited 3 hours for a new inspection sticker because my windshield had been replaced. I had an appointment at 10 am, and it took 3 dam hours! My wife had to do the same thing and State auto did it in 20 min., because they value her as a customer. Something you know nothing about! We had a horrible experience recently when we helped my mother buy a car. Terrible service! She was sent out of there with her newly purchased vehicle with the gas bell dinging on E! YOU SUCK FRANKLY
I came in with just my old Chevy and left with a brand new 2017 Chevy Silverado 1500 LT. I found one on the dealership's website, gave the stock number to John, I said 'Let's make it happen'. The next day I came back, finalized the numbers and paperwork and left with a grin from ear to ear. I did not feel pressured to make any decisions, all of my questions were answered, and even had a couple good laughs. John also helped my fiance with her 2016 Chevy Equinox last year and after dealing with him the first time, I knew I didn't even want to talk to any other sales person but him. I LOVE MY CHEVY!!!
I have been a loyal customer for over 10 years with Hallman. I have purchased two cars from Hallman and my daughter has purchased three cars from the same dealership.
The very first time I stepped on that car lot years ago Mark Metzger had approached me to help. I haven't left since then! He absolutely hands down has made the experience of purchasing a car easy, fun and very worth the visit to Hallman.
They always say never trust a car salesman. That is not the case here. I have the up most absolute faith and trust in Mark Metzger. He always goes above and beyond to do what he can to help.
He is very personable, friendly and knows his work. He has a guaranteed customer in me! He is my dealer when it comes to a vehicle and I won't be going anywhere else.
Easy & fast appointment setup, quick check in, friendly staff, easy to understand when staff member was describing what will take place during the appointment. Reasonable wait time. Easy & excellent explanation when checking out. Finally, my car was brought to me like a valet attendant. Overall, my experience was great because of the friendly & professional atmosphere from start to finish! I'm a very satisfied customer. Michelle J.
I called and said that I needed an oil change and need an appointment. I was told to come in and they would take care of me. Now mind you that I called on a Saturday at about 1100 am. They got me in right away and even did my tire rotation!
I have been here several times, there is never a deal to be had, every vehicle here is "top dollar" and there's never any room to move, I've looked at vehicles that we're run out of gas, needed jumped, had rockers that we're rotted through, solid Bondo jobs, beds totally rotted out, ticking from the engine, I could go on and on. And these vehicles were 10,000 plus! Save your money and take a trip to Corry and see Crotty if you need a GM. There's really no good GM dealers in Erie.
Dave Hallman s Chevy service department was extremely helpful and communicated well during a service on our vehicle. Mark worked hard to make sure we got the repairs done in a timely manner. I would recommend them to anyone when service for their vehicle needs to be done.
I will only go there and talk to james wat ever u do If u get Jeremy walk away don't look back either he was rude to me and my wife said we were wasting our time because we had no money ATM to put down on a car that's B's if u want kind customer service talk to james he does not care that your looking he wants u in the best car that fits our budget
Vehicle looked great after the Auto Butler service, and staff was courteous and helpful!
Service was done in a timely manner but feel like I could have had a similar job done for much cheaper. I only went because I thought a warranty applied. Support small car repair shops.
Will never buy here again. 2 vehicles. 1st one broke 20 mins after bringing it home, they did however fix it. 2nd one blew up about a month after buying. They wanted to charge me for diagnostics when the problem was known.
Dave Hallman Commercial Service is the standard by which others should be measured.
My Tahoe was serviced at Dave Hallman Chevrolet. The staff was friendly and professional. I would recommend Hallman service center to anyone who owns a Chevy.
We were vacationing in Erie, pulling a 41 foot 5th wheel toy hauler when we lost trailer brakes. Hallman Chevy got our 2019 Duramax 2500 in the next day and got the problem fixed!! Very happy with our experience!!
Sales, service, and body shop are all fantastic.....they never let me down
We enjoyed dealing with Mike Nettles. He came through with everything that was promised.
You have the best service. Mark Starocci and Darren McCray are the best service employees...
Great experience for service on my truck! Took me to and picked me up from work. Simple and easy, thanks!
WENT IN FOR AN OIL CHANGE FOR MY 2013 CHEVY EQUINOX ,THE SERVICE TECHNICIAN MR WHERRY RECOMENDED THE ADDITIVES FOR THE WINTERIZATION FOR THE VEHICLE WE WERE IN AND OUT VERY GOOD SERVICE .
Mark the service manager was great and so were the mechanics. The mechanics pointed out some work that needed done and Mark called me to inform me so I had them fix it since my car was already in the shop for a recall on oil consumption. Mark gave me a loaner vehicle at no cost and that was great seems how I have 3 children. Very professional and nice from start to finish
I felt everyone was friendly and helpful. The gentleman that helped me ( Jim or Bill) was super. The driver that took me home was very pleasant. My only negative that I would give is... when i dealt with Subaru they rinsed your car off and checked the tires and fluids. It would be great if you offered this customer service
I'm changing my review because the more I thought about how we were treated .bill the salesman was very nice and tried his best to do for us . He gets the 5 stars . Steve kieffer was very sneaky and acted like we were below him . I'll never buy a car there if I have to deal with him again .
They made things right even when there was a misunderstanding. Would recommend. They have a good system setup with having to drop off the vehicle and paying over the phone and picking the car up
Respectful and reliable and very professional exspecially the gentleman mark. He was very polite and made us feel safe driving our vehicle again
Salesman Brian Phillips was courteous and helpful, working effectively to get me behind the wheel of the car of my dreams!
The service consultant (Frank), explained the service that was going to be performed, an estimate of cost, and time for the service. Very professional, and courteous. The repairs were done on time and within the $ estimated.
The guys in the commercial service are great(especially Greg). They've always taken good care of any need I have. The woman in billing however is nasty and needs to take a chill pill. You would think she worked for the IRS. She has made me consider taking my business elsewhere several times, which would cost this place hundreds of thousands of dollars.
Great service, no problems other than no loaner vehicle. Trying to find a ride to work was difficult. I would highly recommend Hallman truck center.
I like that they have a commercial truck service department. The folks working on Duramax's and heavier trucks know their stuff. My appointments have always been completed in a timely manner. One fault: They advertise that you can bring your truck in and they will give you a lift home. I live 20 miles away and they said they wouldn't do it for me so I had to sit in the waiting room for 2 hours.
The repairs that were done looks amateur. The vehicle was returned to me with more damage on than it went in with. When I questioned them about it they said that damage was on it when dropped off. I have pictures of vehicle on their lot when dropped off showing no damage. Would not recommend this shop to anyone. VERY DISSATISFIED
think they did great but are too expensive for my need and another thing they said something else needed fixed and it didnt
They take a long time to schedule you in, then a long time to complete the job, but they do a pretty good job. Things went really well the first time I was there. There was a slight problem the second time, but they made things right! I would recommend them, but make sure that you have good rental car coverage.
I've never had an issue with the sales department but the service department could use some help. Every time they told me my car doesn't pass inspection and I need $300 worth of work to pass it but there's really nothing wrong with my car done going here not worth the discount for buying 3 cars from them.
Awesome guys, no hassle, quick and easy, bought 2 vehicles same day!! Truck Guy Joe is the man!!
Highly recommend! Great place and great service. Bought my car from Justin and he went above and beyond for my boyfriend and I. He even helped my mom out when she drove an hour to come sign off on my old vehicle. Aired up her tires and washed her van for her. They have great customer service and always very helpful and full of knowledge. We will definitely be going back when we need another vehicle.
I had a great experience! The service was excellent, friendly and timely. Always satisfied!
Although it was thru trying times and a rainy cold day and me getting confused Hallmans did a great job. I thank you for the warm car to sit in also. Thank you!!!
Hellman s did my state inspection and replaced windshield wipers. Work was done on time with no issues. I m very pleased with their service team
Pretty disappointed in their "auto butler". It was nothing more than a $90 car wash and armor all. The description said that it would be an interior and exterior detailing. Doesn't look like they even vacuumed so far from a detailing. After spending $900 on other repairs I expected more. I am really glad that I did not buy the auto butler package the finance guy pushed so hard.
Scott Brown was the most helpful and thorough with helping my husband and I purchasing the Right vehicle for Our needs.He made buying our New 2020 Chevy Equinox a breeze. We would highly recommend Scott Brown@Dave Hallman Chevrolet Erie Pa to anyone. Jason&Natasha Spear
Great work done in a timely manner.
Only complaint is I set up an appointment which let the person taking the order know that special parts were needed to be ordered, dropped off my car on the appointed day (a week later) only to be called saying that parts needed to be ordered for the repair and I would have to pick up my car and bring it back when parts arrived. Did so, and the work was done to my satisfaction. But the parts should have been ordered the first time.
No biggie, but...
I was able to get my vehicle in very quickly to have it inspected. There were no unexpected issues that would of cost me more money to get done. Also the turn around time was very quick.
I always get great service. I have to admit though that the price of a simple oil change is getting ridiculous.
I took my car in for a recall notice and they fixed it promptly. The service manager even drove me home because the shuttle van was at lunch. Very satisfied with the service experience.
One of the best and easy experiences buying a vehicle! Thanks Justin and Pat!
They sold me a used 2015 car with 40000 miles for the price of a brand new 2018 of the same model.
The crew at Hellman SAVED OUR BACON today with their thoughtful service and willingness to help! While driving through Erie on our way from Indianapolis to the Finger Lakes our loaded-to-the-max Tahoe all of a sudden had a slipping transmission. Ugh.
Not only did Joel & the manager get us in right away, they even called a nearby car rental place to get us a vehicle that could handle all we had with us. They turned what could have been a disaster in to just a minor inconvenience.
If you have the opportunity to do business with Hellman, do it!
I got a wonderful deal on the car I wanted. The staff was great and very helpful.
Staff is very courteous even though problem wasn't able to be fixed we will return again
From start to finish dealing with Dave Hallman Chevrolet salesman was a good experience I had no problems at at all and explain everything to me give me a great deal on my car I'm very happy with
Service departments was excellent. Everyone I dealt with was very pleasant, kind and helpful. I do have one suggestion. When I called to make an appointment. I stated I was having issues with the automatic car starter. At that point Customer service should have told me to bring both Key fobs in for my service appointment. Maybe common knowledge, but it did not register with my brain.
I was pleasantly surprised! Took my car in for a recall and the work was done in the amount of time they told me it would be done. People were very nice. The waiting room left a little to be desired but since I wasn't there very long it was ok.
Kevin in truck service is awesome. He is always a step a head of what's going on and is truly an asset to Hallman Chevrolet!!!!
Recently purchased my 6th brand new Chevy. Joe Fallon at Dave Hallman in the Commercial Truck Sales area was an excellent Sales Rep. He was very professional and helpful. I will surely return to him for all of my future purchases and refer all of my friends and family to him.
I APPRECIATE your customer service, and commitment to helping your customers to understand
and better care for our vehicles. Thank you for A JOB WELL DONE!!!!!
I was very pleased with my recent service on April 30th. Very little waiting and excellent service!
Roy Sambuchino
Friendly people. Usually can get to your needs same or next day. Great service from all involved.
Update to review down Below.
Totally got screwed on a used car. Bought a 1991 Camaro from them. I was told the car is ultimately flawless in terms of functionality. They kept pushing they did all the service on it and everything looked fine. I took it for a test drive and it seemed fine. I drive it home and it ran out of gas while reading full. I try to get them to look at it and they refused. Keep pushing it's as is and it's an old car. Absolutely will not ever refer anyone to these people again.
Edit: 10/8/18. You can see that there was a response to my review asking me to call in to review the situation so a solution could be found. I emailed Ben and explained the entirety of the situation. He said he would get back to me in a couple days with more information. A couple days go by and sure enough i get a reply email to call him. I do and his response was, nothing will be done with the Camaro. Seriously? I've spoken to multiple people that say they want to help or to call in and every time they do, they just end up telling me tough, you bought a 27 year old car, sucks for you. Absolutely unbelievable. My friend bought an old Outback from Bianchi Honda recently, the radiator blew about a month after he bought it. They brought it in and repaired it no charge. They even gave him a rental to use while the car was being investigated and repaired. I'm shocked Dave Hallman's crew is refusing to even come close to that level of service.
