Hôpital Montfort Reviews

Third world quality of service would be a compliment.

Nurses at emergency are terrible I'm pregnant with terrible cramps and the flu I told the nurse cramps are getting worse she told me to sit down extremely rude

I have been working at Montfort Hospital for 4 months and I think it's a great place to work! The people are nice and friendly. My integration was very good thanks to the employees who gave me their time. I absolutely recommend this place.

One is treated with respect, charm and utter politeness.
Always professional, knowledgeable advice and management.
Spotlessly clean.
Love the francophone environment and la politesse the French are known for.
No hesitation in replying in English if French is limited.
A very good hospital

Always have been very happy with the service and care received at the Montfort hospital.

Infected leg, came in with a 5hr wait time yesterday. It has now been 8 hrs and have not been seen yet.
Utterly a useless hospital.

Couldn t give this hospital a zero, so gave it a one. Father went to this hospital as he was having a hard time breathing and was having chest pains. After waiting over 8 hours and having done blood work and x ray - they didn t find anything, so they sent him home. Went to a different hospital a few days later as his symptoms got worse. Got quick service and the problem identified (they kept doing different tests until they found the issue).. which was more serious than we thought. If left untreated he could have died. The experience was insanely different. This hospital is tax payers money down the drain!

I had a complete right hip replacement done at the Montfort and I was treated with respect, and by dedicated professionals. I am a anglophone and I had no trouble what so ever. Everyone spoke to me in English without any resentment. The hospital is very clean and very well run. All staff members are professional, and polite. I live in Gatineau and I was very lucky to have my surgeon work out of the Montford. Not only is he in my opinion the best but his team at the hospital is great as well.

I was at the Montfort Hospital Neuth Days ago and I received a very pleasant expiernce. The security were absolutely stellar.

The Nurses were very Sharp,

Aswell as the psychologist is still very sweet over-all.

I don't like how the male doctors full of tattoo's and wear thick glasses and cover themselves from head to toe in blue that walk in on you're bed space and don't give you a chance to speak they look into you're eyes and use extremely coarse language like there's only 2 or 3 answers when we are not a open book as Canadian's. :'/

I would like to check myself in since I'm falling a part on the inside and have difficulty breathing and can't see very properly.

I'm going through psychosis and it seems like it's a joke to everybody that my mental health is irrelevant.

There are way to many energy Vampires who enjoy feeding off of my fear and hunger I am starving since I was a Bebe.

My family discarded me at Birth I'm not able to sleep for weeks and it's been months since I have been able to digest a meal. I'm sick of Ottawa :/

Help!!!

My name is Ethan Joanasie Uniuqsaraq.

P. S

I can't eat, sleep, or Dream.

LYN. - MAYBE YOU CAN HELP ME

I love this hospital there is good service at the door makes you welcome your input in French personally I follow a French doctor Dr.Legault you is well received and the doc you talking to you but allaise and nurses as kind and In nice +

10 hours wait for a heart scan. Violence in the emergency room. Last time I send someone of my family in that hospital!

I was at this hospital yesterday. My mother suffered minor stroke symptoms however her blood pressure was through the roof at about 228/105. The paramedics didn't take us seriously, or show any concern. They didn't give her any medication or take any tests until the 4th time I asked. When we got there her bp lowered only because we were calming her down but it was still too high. They set us in the emergency area and left us there unattended for almost 3 hours. My family is comprised of nurses and lawyers so we acted quickly and showed them that we knew they were being negligent. In another family's situation, this could have gone very badly. If you need urgent care do not go to this hospital. They are unprofessional, uncaring, soulless imbeciles. Nurses and doctors provide care, they do not belittle you, cast you aside and give you no medical attention. I took names, I noted down what each nurse and doctor said, and others should take note to do the same. What a shameful establishment.

Great service. Showed up for an appointment with 10 minutes to spare and administration was done with plenty of time to get to my appointment. I'm sure there's other times where it may have taken longer but I think they have a good system here.

I had my second baby in this hospital, most of the great and good in Ottawa, the service is very good and treat them the patient is more than wonderful and my thanks and appreciation to all the employees in this hospital and especially to Dr. dema mokhaber, she stood beside me in every moment she was Angel From Heaven and I'll never forget her standing with me and use it most of the wonderful, takes love and respect to this project and to Dr. dema, With all my best and my love
Reem alkawas

Took my 6 year old there at the beginning of summer with a suspected broken wrist. Waited in emergency for a few hours for the dr to simply say "there's nothing wrong with his wrist. Give him some tylenol". Went back next morning because of the swelling and pain and after again waiting for hours, was told they won't do anything for him there as the x-ray machine doesn't do kids and they don't put casts on kids because they're too small. She told us we should have gone to CHEO but we should probably wait around at Montfort because who knows how long a wait it would be at CHEO...so you want us to sit around at a hospital that apparently doesn't have the equipment to take care of kids instead of heading to CHEO right away?! Ridiculous. We left and headed to CHEO where we found out he had a fractured wrist and needed a cast. Such a joke.

Beautiful hospital and the hospital staff were very professional and helpful as I recovered. The hospital Volunteers were kind and caring. They assisted me in finding certain medical rooms , as I couldn't find them. All in all, my hospital stay was enjoyable. All of the hospital staff were very warm and professional.

If you value life, you will avoid the walk in emergency at monfort. Go to the Ottawa General if you want to be treated like a human. This was the most disgusting experience I have had. Seems like they took the worst, most incompetent, negligent staff in the hospital and threw them in the walk in area. I actually fought to keep this hospital open years ago. I am appalled at the horrid treatment of all people at walk ins. I had to physically tell staff that a patient I was sitting near had passed out on the floor, not sure if he was breathing or had a pulse, nobody there checked on the waiting patients until then. The entire staff at the walk in should be reprimanded and/or fired. This is not acceptable for medical staff. We deserve better.

Terrible experience today , June 28, 2018
I went to the Montfort on May 6 for an appt with an Allergist. Very nice, but he said I needed to see a Dermatologist, a Dr Lacroix , at the Montfort.
I was told by the Appointment clerk, that I would be called soon with an Appt date and time.
Well, by this past Monday, June 25, I had heard nothing. I called ,and left a message for someone to help me.
Today, I called again, left another message.
Montfort called back and asked "what did I call for?" Huh????
I explained, this woman was not personable in the least.
She said that the "attending physician had cancelled the appt" Again I say "huh?!" What appointment? No one called to give an appt or cancel!
I then said this was bull, no one had called me to tell me anything, appointment, cancellation, nothing. I stated same, twice, that Montfort did not have the decency to let me know anything. The woman was not helpful,did not apologize, explain why I was not notified of anything. I hung up.

Went to my GP this afternoon, she knows I have extremely bad psoriasis all over me..painful and embarrassing. I have an appointment next Tuesday with a real doctor,
Go back to Montfort? Not if I can help it.

Really excellent service and personal best really big thank you for all the hospital team with all my respect

My wife and I just had our baby there. The nurses and doctors were great. Pay the extra for a private room though. But that goes for any hospital.

Great hospital. Staff are professional and courteous. For those who complain about the waiting time they should go to a clinic for their runny nose. Over half of the people waiting in the Emergency have no reasons to be there..most waiting to get a certificate to be off work and they went to the emergency. For those who complain about the rude staff they must show some respect and they will be nice to you. Its a hospital not a doctors office.

No complaints. They always take great care of anyone I know who has to visit the hospital.

Worst hospital service. And all mobile Service is blocked in and around the hospital because of DND that occupies part of the upper floors. Add to this that some of the workers are indifferent and sometimes downright rude if you do not speak French. They rush you. Make you agree to things with a signature but don't give u a copy. And if u ask to take a pic of what you've signed they flash it at u as your taking a pic so that the shot gets missed. A while ago my best friend was rushed to this hospital. I was his only contact and I asked the doctor what was being done and the female Dr. refused to answer me and snapped back at me that if I'm not family I should get out. And the worst part is that all mobile Service is blocked inside the hospital. I tried to find out why and was finally told DND (Dept of Nat'l Defense) is responsible for the block of all mobile Service at the site. I tried moving to the front of the bldg and still no service. Had to drive completely out of the hospital to get service. So if a relative dies.. or the hospital does something wrong you cannot communicate that from the hospital site. Does anyone else not see that this is a censorship and violates our rights???? Or is everyone in Ottawa so complacent that they just don't care.

I Was at the hospital on March 9 for a colonoscopy. My experience was one of envy for the ease of the staffs use of both languages and awe for their expertise and friendliness. They should be commended.

***DIRECTED AT ER STAFF***This place is awfull.. as i walked in feeling horrible(been coughing and spitting blood) this lady at the front desk looks at me almost as if i didn t belong there, this lady was also very negative and somewhat More

My mom was sent to Montfort by her care home. The doctors and nurses in the Emergency department were very attentive, kind to her and very respectful and helpful to me. I really appreciated their care.

Excellent care received for a tibia and fibula fracture. Very good nurses and reasonable wait times. I felt safe and in good hands at all times.

Thank you to the staff of the Montfort hospital!

I am a visible minority franco-ontarian, but my family knows that I do not like mont-fort.
I have always had a bad service at every visit; nurses who speak to you in English without even asking you if you speak French and in addition I always have the impression to be served by racial profiling ...
Although sometimes it is rare to find a staff that speaks French in the general hospital, I prefer to manage in English with a friendly staff than to express myself in my native language by a staff who serves you as if you were a virus in person

Recently I went into the Montford Hospital on a Thursday afternoon for an endoscopy. The staff were uniformly helpful and pleasant, even though I was speaking only English in a well-known Francophone facility.

The wait at the registration desk was short, and within fifteen minutes I was registered, carded, banded, and on my way to the lockers, where a pleasant attendant helped me cache my clothes and boots (I left my valuables with my wife, who would be driving me home since I had requested sedation). I struggled into the usual two gowns, and after another ten minutes or so in the patients' waiting room I was on my way to be prepped for the procedure.

Both the nurses who explained what to expect and installed the intravenous cannula and valve on the back of my hand were pleasant and efficient, as was the operating room nurse who prepped me on the table in the operating room. She carefully explained the effects of the drug that would be used to deaden my throat to prevent me from gagging, so that I didn't panic when I could no longer feel its tissues when I swallowed.

Doctor Sabbagh quizzed me thoroughly on medication allergies, symptoms, and relevant past tests and procedures, and did so in a patient and sympathetic manner. He also listened to my concerns and my previous and thoroughly unpleasant experiences in my previous two endoscopies (done at private specialty clinics), and he reassured me that this would be the best endoscopy experience I would have.

And he was right. He explained that the drug I would be given would put me in a semiconscious state where I would be able to respond properly to instructions, but wouldn't remember anything about what happened afterwards. This was indeed the case. I remember the injection, and moments later I was waking up in recovery, the procedure all over with. That was just fine with me, let me tell you!

Shortly after I was able to walk unassisted, they rounded up my wife and the doctor took us into the office and explained his findings -- in this case nothing ulcerous or cancerous, to our great relief.

The only truly unpleasant thing was the $13 charge for a couple of hours' parking.

Colin S.

I just gave birth at the Montfort Hospital and I can seriously say that they have an amazing staff. Even though it is the period where they train a lot of students I find that they do their best to make you feel at ease and comfortable. I felt safe and even after asking for a no charge room they kept me in the large room where I gave birth and had my privacy. It was an AMAZING experience and if i ever have a second child, Montfort is where I want to be. Clean, polite, food service is soso lol but who cares when your extremely comfy after a huge traumatizing event like giving birth. 10/5 seriously they surpassed my expectations.

Worst hospital and mean staff. They fill the emergency rooms up with patience, while the doctors sit in the middle station to eat, meanwhile you gave twenty nurses standing around busy talking. And you wonder where the money goes
Never again to this hospital....

Wonderful hospital. My father stayed for a hip replacement and the staff were nothing but kind and accommodating. I also delivered my son the same year and I couldn't praise the nurses more! My son has health issues and we had to stay for 5 days. I didn't live near the hospital so they allowed me to stay the entire time so I could be with my son even though they probably could have used my bed for another mother! My sister also delivered here and I will be delivering there again come October. Fantastic experiences all around.

This is supposed to be one of the best hospitals in all of ottawa. I beg to differ. Ive been in this disgusting godforsaken place since 10:30pm and it is now past 5 am. In the emergency room.. there were only 7 people ahead of us and the nurse said it would take 3 hours or so. Bull. A few hours later (around 1am) i got up to ask how long itll be and he says 2-3 hours. At 4 i go to ask how long and there was literally NO NURSES ANYWHERE. I finally see someone who looks like a male nurse and ask him where the other nurses that are supposed to be in the office are and he says "i dont know, im sure theyll be back in a second" as he walked away. He didnt even bother to approach me as i spoke to him. And dont get me started on the nasty washrooms and spiders on the floor. Ew.

This hospital needs to have its operations in the emergency department reviewed by an efficiency expert. There is a lot of walking around being done, joking, flurting texting by the doctor etc. Had been seen by a doctor at the Appletree clinic who recommended we go to this hospital for a scan because it would be fast. Got the scan within an hour of arrival (amazing) but to get the result waited almost 6 hours and the only way we got an answer was to make a fuss and finally a resident came to see us. No one took blood pressure, temp etc. until new shift came on at 10:30 pm. Nurse even said to new nurse that she didn't know anything about patients in 2 rooms (she was too busy walking around, getting coffee, sitting at desk and doing nothing except watch the other staff). Our room was right across from her desk, I could see what everyone was doing and also hearing what some were saying. I have been to other emergency rooms in Ottawa and Gatineau and never saw one that operated this inefficiently. This hospital could save money and help patients more quickly if they operated more efficiently. I am not even going into the stories of other patients such as a veteran bent over in pain and vomiting who was left to wait for hours (unacceptable).

My wife went to hospital by ambulance and was told she would not be seen for 8 hours and just wait her turn. She was in so much pain that the ambulance attendants elected to put in an IV line to provide pain meds. The ER staff were the most unprofessional staff we have ever encountered. After 4 hours of being totally ignored, we chose to drive to another hospital where she was seen immediately. The funniest part of this is they let her walk out with the IV hookup and their only response that we were leaving was to say good bye. My dog gets better treatment at Alts Vista Animal Hospital when we have had to go in on an emergency. The hospital ER department needs to be looked at seriously.

Gave birth to my son there. They refused to speak English to my husband that wasn't really fluent in French. The bagels and muffins were hard as rocks. Ask my husband constantly to go downstairs to Tim Hortons to buy me breakfast. I told the nurses there that I need to be on a certain pill and to contact my family doctor. They wouldn't listen to me nor would they called my family doctor. So I was in more pain than ever after a c-section. When leaving the hospital a person with the food trays hit me with the cart because they weren't paying atteatten. Overall not a great plays.

The worst hospital ever!!!! I wish I could rate 0 star. Five waiting hours still no doctor.

Nice place with friendly staff. Wait times are much better than other hospitals and they have most of the same equipment and facilities as bigger hospitals. Usually always has space for parking.

The worst staff imaginable at the emergency clinic. Disgustingly incompetent and unprofessional. I was treated as sub-human, as were the rest of the patients there. They have no clue what they are doing. I can't imagine any of them had proper medical training. On top of the terrible staff, they have extremely old equipment and are noticeably underfunded. Totally unacceptable.

Had an odd experience, everything was going well concerned that my ulnar nerve compression was getting worse because it was getting blue, until I got to see the doctor and he looked at my hand and agreed that my hand had an odd color so he grabbed one of those alcohol infused napkins and said that my hands were dirty. Even when the triage nurse, med student saw and acknowledged my discolored hand and it was a worse color when I showered... Left with disbelief...

Worst admin staff in emergency department. Poor service, my visit to this emergency department made me feel like I am somewhere in third world. This is absolutely big waste of taxpayers money. Hospitals in some of the poorest countries has much better care than here. I notified lady in room 2 several time that I have increased level of pain but she kept ignoring. Waited 9.5 hours to see doctor still not seen one. Iam in doubt do they even present the case to doctor. This night shift adim staff in room 2 should be in immediate fire list. Ontario health ministry should revoked their license. Doesn't deserves our hard earned money.

The service seems determined in a significant proportion according to the age of the patient. Since the last 4 visits, I noted for the treatment of my grandfather a large difference between the waiting time announced at the triage center and the real waiting time (on average 2.5X more). When in addition we are told by the doctor that he does not see anything abnormal when there is blood in the salts, still visible on the diaper, we see that the level of care seems to be inspired by Quebec ...

This is a pretty big hospital then it actually looks like! A close family ember of mine just had a baby here. The staff are very kind and extremely helpful. The place is very clean and not infested with anything. I do realise they are understaffed but they are well controlled for that since they may get overworked. I would recommend this play to anyone with any medical problem. I forgot to add, parking is cheap!!

This review may be revised at a later date. I have mixed feelings about this hospital. They certainly aspire to higher care levels yet seem populated by competent along with incompetent staff. There is a general lack of consistency while organization varies on the situation. I also think it would be beneficial for this hospital to be focused more on bilingualism as patients respond better in their own language.

I had managed to get a needle of sorts buried in my foot so deep I had to go to the hospital. All the staff were very professional and helpful. It probably took about 2-2 1/2 hours from start to finish, but that seems pretty quick to me. The doctor was great. Really can't say anything negative except for maybe the parking prices!

Terrible experience at this hospital. Brought mom in bc she was sick. Long waits and disrespectful people waking her up all night! Asked people constantly to be quiet and respect my mother. A nurse told me I can't talk to people or ask them anything?Made formal complaint but they do nothing to fix problems.

Absolutely terrible. Came in at 1230 waiting until 5 to see a doctor finally called my name and went back to the waiting room now at 7 o'clock I'm finally seeing a doctor just to tell me to go home and if I feel any sickness to come back tomorow worst hospital I've ever been to

Hit and miss in terms of professionalism and friendliness. Mistakes were made by some staff but handled very well in follow up by others. The solid bilingualism of all staff is consistent and impressive

Nurses are rude and inconsiderate and Wait times are ridiculous.

Worst Hospital in Canada!
Had a awful experience at Montfort. And almost Died of a overdose at the hands of malpracticing neglectful doctors, And you know who you are! Your names arnt even worthy of writing. I Had a amazing nurse tho in the OR recovery room after my surgery. Her name was Joanne. And I give her 5 stars. Joanne just got her 10th year as a nurse. Because of her I left with my life. Joanne I am forever grateful to you, you cleaned me up and got me home for Christmas. Shell

Worst treatment I have ever had at any medical establishment. These are 3rd world conditions at the "emergency" walk ins area. No actual emergency medical services offered, they would let you fall on the floor before tending to you. All female staff (about 7 admin and 1 doctor?) were talking loudly and laughing throughout the entire ordeal, which was abhorrently unprofessional, all the while, about 60 or so sick and dying people waiting a minimum of 8 hours in tiny, unsanitary rooms where you are more likely to catch something else while you are there. Sexist all female staff was audibly treating female patients better than males and treats them worse than 2nd class citizens. You would receive MUCH better emergency care at a homeless shelter.

Unfortunately it was terrible, I struggle with alcoholism and mental illness. " I was sober during my experience today just for the record "
I was greeted with a level of disrespect and utter annoyance by a on call physchiatrist.
In the middle of crisis "sober" I was given the number to the crisis line and told I could leave?
I sat in bed for 4 days before I could get up the confidence to go and speak openly about how I was feeling to a doctor at Montfort Hospital. "not well mentally" and scared.
I was looking for help. When you tell someone in a position of wisdom and power who is there to guide me safely through a crisis " I don't want to live on a daily basis" " this is a daily dialogue to me" and than be
given a number to go home and call a crisis line? Well it wasn't what I was expecting to be honest.
How many people go through this daily? How many people walk away and hurt themselves or others?
It's not right... That's my experience at the Montfort June 18th 2017 @ 1:30 pm. #happyfathersday #safe24

My mom wasn't feeling well so we brought her to the Montfort on a Sunday morning - July 31, 2016. After some tests it appeared she was having liver and kidney readings that were not ideal. Monday afternoon at 3pm I saw the doctor and she said my mom may need to go on dialysis but was hoping she would improve so they didn't send her to the other Ottawa hospital that specialized in this. While I was there my mom was complaining about burning in her upper thigh/leg area. I told nurse we should check but she said it was likely the catheter irritating my mom. I said my mom is a tough cookie and she would not complain about such a thing. I left an hour later because she needed rest and my other sister went to visit after 8pm. The nurse at that time asked my sister if my mom bruised easily because she had bruising in the same area my mom mentioned the burning earlier on. My sister said no, within an hour and 15 minutes my sister was kicked out of the room and my mom at age 64 suddenly passed away. I rushed the hospital in shock - and nobody could tell me why she passed away. I called the hospital 5 or so days later and asked to speak to the doctor - apparently they had a meeting the next day and confirmed she had a random hemorrhage and some (they couldn't figure out which) blood vessel burst. She said - it was out of their hands. When I called the person that answered said nobody ever called to follow up like this before. I said well I have no idea what happened and nobody was polite enough to call us and tell us what may of happened. We should have asked for an autopsy but were too in shock to ask. This is the closest hospital to my families home so not only did my mother go here but my sister did earlier on as well and they messed up her routine procedure. First mothers day without my mom...perhaps telling the truth makes the pain feel go away just momentarily. I am not sure what really happened but I personally think something was overlooked...

Friendly staff. Tim Horton s located inside main entrance. The Military health centre is at this location too.

I feel depressed to be examined while in the emergency area. I'm a senior citizen English speaking "Unprophessional."

Spent two nights at this hospital after hip replacement surgery. Staff is very friendly and accommodating. Some nurses seemed to be better trained than others. Hospital food was okay.... more like TV dinners. . My nurse was able to provide me with snacks upon request. Bathroom area could have been cleaned more promptly. My greatest concern occurred when I checked in for surgery. I witnessed a staff member not wearing a mask in the entry area! This happened again when I had a a recent a follow-up appointment with my surgeon. Once again, two staff members with no masks! Considering we are in Covid and there is a legal requirement, I found this quite disturbing. On both occasions, I mentioned this to another employee, but I doubt it was actioned. Security needs to step up on this.

Been to the Er twice and was always in and out within 3 hours. Staff is always friendly and efficient. Will be delivering my baby here!

Two weeks ago I took a friend of mine to the ER. The service was excellent, fast, efficient professional, well organized, a real team work.
From the moment we walked in my friend knew he was in good hands. Neither of us speak French, and that wasn't a problem at all, the staff was caring and friendly
Congratulations to the nurses , doctors, medical students, and the rest of the ER staff !!

The cafeteria is absolutely terrible. The hospital is a hospital.

The staff was wonderful. The triage nurse was so patient with me and gave me the space I needed to have a quick anxiety cry. I have doctor related trauma and I very much appreciated that. The nurse that checked me in was also very kind, patient and friendly. The waiting rooms are comfortable and the wait was average. When I saw the doctor he listened to me and was very patient. I have been seeking care for symptoms I still have from a head injury I incurred a year and a half ago. During the doctors assessment I felt like I was being listened to and taken seriously the entire time. The doctor gave me a referral and a plan for moving forward in diagnosing my injury. I am very thankful that I went to the Montfort Hospital.

Rude, snappy attitude when I spoke to a receptionist on the phone on July 29th at 9:00 am. Must be the weekend staff. Weekend and evening staff in the mental health unit are more despicable, from my past experience. There appears to be a work ethic issue among some employees, but the weekday staff are AMAZING.

Unless you re bleeding or came with the ambulance they don t take care about you! Going to emergency there is a waste of time, they will make you wait for hours for no reason! Nobody check on you!

Came in on Fri w a ton bicep tendon I assume waited and waited told I was going to get an ultrasound waited some more... Then I get
told sorry no ultrasound.. Going to schedule an MRI sometime this weekend... Well weekend is almost over not word... Feel like I was pushed under the rug... No info on work, medication, ability to move it... Not impressed

Thanks to Dr. Chantal Beaulieu and all staff at Montfort for fixing my hernia!

I was born there in 2001, and apparently the nurses were REALLY rude to my mother, insulting my looks when I came out. They said I had a "Boxer Nose" because it was squished (I came out the wrong way, so the pressure flattened it) and the service was terrible. Would not recommend to give birth there.

Was referred by my family health clinic for unknown abdominal distress. The care I received was professional, competant and reassuring. They ordered every test and proceedure possible until they were able to diagnose my condition and offer a treatment.I would feel very confident in returning or referring friends and family.

MY first and most defiantly last first trip to Montfort was horrible. I was transferred to psych unit for evaluation. The nurses and security were and are horrible. I was given needles (sedated) almost ever hour as per no reason. I was calm, acting in order Behaviour. But since i was SO drugged out and given drowsy medication, i couldnt speak for myself. at one point i had gathered the energy to tell nurses i felt very sick from the needles. Afterward saying id make a report on them they tied me to the hospital bed while being extremely rough. Calling the hospital first thing tomorrow. This is unacceptable and i felt like a total animal. Keep in mind im only 18 years of age. Its terrible.

Had to go to ER due to a gastrointestinal issue. Very quick processing, professional staff, excellent ER doctor. Zero bad things to say.

Extremely busy... I nevertheless was treated with respect and compassion and received very efficient and accurate care, even though pressed for time. Thank you.

Wow... The 11+ hour wait in emergency is just freaking ridiculous. Entered hospital at 8pm... Its 7am now and been waiting in the room for over 2 hours. "Student" doc entered just to say that she couldn't read the reports right so now waiting for the "real" doc... what a joke of a hospital... My suggestion is that you drive the extra distance to another hospital to keep your sanity..

I have slipped and fell on black ice around 9.45PM was taking to this hospital at 10.30PM by an ambulance to receive and X-Ray on my right leg which was done at 1.30AM and at the moment it s 5AM still haven t heard anything from a single person. When asked for time they say i have still a lot of people in front of me. There is only 10 people in the waiting rooms and no is getting called. Why is there only 1 doctor in the ER if the wait issue is something known about? There are literally hundreds of comments towards the 8-9 h waiting times and the hospital do nothing about it? There is only one triage open and doesn t call anybody in at all. I don t even know if my leg is broken or not while it is a simple task to solve I don t mind waiting if the reason is explained but obviously I came in with an emergency vehicle who couldn t understand if my leg is broken or not. They should care about their patiences a lot more. This is ridiculous...

my mother was mistreated, drugged, and humiliated beyond comprehension. worst hospital ever. super upset with how they treated my mother, nobody should be drugged on pain killers and asked to do tasks beyond their physical limits. NEVER leave your loved ones alone in this hospital, especially if you're a minority. absolutely terrible place to call a hospital, doctors would give more pain killers and rush you out the door before their patients can tell you what happened. they call you a liar and dismiss you before you get a chance to ask them anything like they don't care about you at all. even the nurses felt bad, but you could tell they were too scared to do anything about it.

My husband was a patient there for over 2 weeks and we are pleased to say that he received excellent care throughout his stay. Speaking English only, we had no problem with this as the staff would automatically switch to English when communicating with us. We thank each member of the staff for the care and concern that was given to us.

The nurses, doctor (Dr Chrisopher Fabian) and administrative staff were very polite and patient during the whole process. The doctor had me do several tests the same day to finally find what I had. I never thought I would have such an efficient service, given the hell I went through in my walk-in clinic in Quebec. at my Quebec clinic, I saw 3 different doctors, three different hypotheses and 3 different drugs. without making me pass tests ... not strong ...
But at the Monfort hospital they finally found my problem and they sent me to see a specialist.
Thanks again to Dr Chrisopher Fabian and the whole team for taking care of me and taking the time to listen to me and have me pass the necessary tests !!

I have used both the emergency and surgery dept. and had nothing but incredible experiences.

My experience at Montfort hospital was awful. I came into the ER with a pretty large cut on my temple after flipping over the handle bars of my bike. The ER nurses were more interested in gossiping then taking care of the patients that were sitting waiting for them. Once one finally came to see me, she cleaned my cut on my head, put some polysporin on it, and sent me home with blood still dripping down my face. She didn't even give me a band-aid..They didn't do a single test for concussions or send me to get images (like the paramedic said they would because of where I hit my head). If ambulance ever give you a choice of where to go, NEVER choose Montfort because clearly their ER staff is incompetent.

Extremely professional. Staff are bilingual and friendly. Cafeteria on site as well as a Tim Horton's.

All three of our boys have been born here, and we've always been blown away by the care and facilities. Very midwife-friendly and the philosophy is gentle and forward-thinking. Highly recommended

I wnt there saturday it took time to get me diagnosed my situation was complicated they did a great job .. i like to say thanks to all the staff

1) If I was dying and someone brought me to the Monfort hospital, I would die just to spite them.

2) I have paid the same ambulance bill 2x now, so imagine my shock when I get a letter from a debt collector saying I owe for an ambulance bill- that's neat.

3) The RUDEST and most incompetent staff on the planet. Stop hiring people just because they speak French, and maybe hire some staff members (this does not include the doctor's, nor most of the nurses- but damn admin staff, I'm looking at you) who are actually good at their jobs in the health care profession.

discussed with the service.. they put my health at risk for over 5 months now. They lie when the claim they will call you