I recently purchased a sweater from this company a...
I recently purchased a sweater from this company and while the quality of the product was good, the customer service could use some improvement. The sweater arrived a bit later than expected, and I had some difficulty getting in touch with the customer service team to inquire about the delay. Once I did reach them, they were polite and helpful, but I think having better communication and updates on shipping times would greatly enhance the overall experience. The sweater itself is beautiful and well-made, so I would consider purchasing from them again if the customer service aspect improves.