Greater Harlem Nursing Home Review

I'm a patient doing rehab here and it's one of the worst experiences I ever had. The nurses ignore me, I'm allergic to seafood do I know what they do "serve me a fish patty"

This facility is warm and loving and the staff is beyond what you would imagine. They saved my husband s life literally. I am thankful to God for blessing our family and for all their professionalism and care. I could not have asked for a better rehabilitation facility. Thank you from the bottom of our hearts.

If I could give 0 stars I would. My mom was here from Thursday - Sunday and every day I had to call and speak to someone because the nurses were not taking care of her. More than 1 hour wait when there is a emergency. Told nothing can be done when she had to use the bathroom or being told her nurse is on break and she has to wait even tho she's bleeding. Cold food or food that stinks. Plus being told she was scared of a nurse cause of how rough the nurse is being is a major issue. This review is only step one on action being taken against this place.

I read some of the reviews, and the reviews are accurate! This place should be reported to Dept of Health and shut down. There isn t adequate running water, and if it is running it s cold. Your family member will be washed in cold water unless someone heats it up in the microwave. The residents are totally neglected. They are falling, seriously getting hurt, and management is covering these incidents up. They are not being monitored for follow up treatment, there are simply put in bed and left there to suffer physical pain, and mental anguish. The building is literally falling apart especially on the 5th and 6th floor because of some crazy leak, so your family member will not be safe staying there. The living conditions in the facility are by far some of the poorest living conditions I have ever seen in any Nursing Facility that I have ever come across. If you must seek care do NOT send your family member the Greater Harlem! They will surely be neglected, and experience a horrible encounter at this facility! I m so disgusted with this place that I took the time to leave a review and warn others! This facility is a disgrace! Should be investigated by the NYSDOH and shut down!!!!

My visit was good entering and leaving. The reception looked beauty was very help and informative. She is very professional and clear about procedure and guided to how to sign in. The escort was great, and fun. My mother look very nice and was in good spirits she had no complaint. When it was time to leave the Escorts was professional and supportive. Although the visit was only 30 minutes the space out doors was clean and set up nicely very pretty with the garden. We took pictures had lunch and exercise her gifts she enjoyed. It s been a year and two months, I m grateful for a supportive Team at Harlem Rehabilitation Center. We are definitely in this together to win, it s a new day and system I m happy to know This Nursing home is doing everything for the residence comfort and family who visit, prayers for all you 1st responders here and all around.
Thank God for Harlem Rehabilitation Center Staff and Team that works.
Thank you

My grandfather had to come here after surgery and was not provided with the best care. For one what he was told in reference to how the facility looked was the complete opposite. They said everything was state of the art and technically that was only the main entrance. The 5th floor and many others are old and need plastering and revamping. They are doing construction on the floor which patients are on which can not be good for patients health. The rooms are not advanced as stated by the rep who spoke to my grandfather. He went there in order to get therapy after surgery and within the 2 weeks he was there had to go back to the hospital because the infection came back in his foot. They are not about putting patients first and I do not recommend anyone to bring their family member here.

The workers of Allure Rehab are helpful and kind. They have rehab walking and able to take care of myself when I return home. I would recommend rehab to anyone who want to be able to walk, talk and be able to do thing they did before.

Clean nursing home Best workers with professionalism, respect, dignify and love I like to work in this Residence

Update: i just found out my mother was being abused and treated her horribly. She's very traumatized. DO NOT BRING YOUR LOVED ONE HERE AVOID THIS PLACE AT ALL COST. I WILL BE REPORTING THIS FACILITY FOR NEGLECT AND ABUSE!!!.

Please do not go to this location. My mom has been there for a few days and she calls me crying everyday saying that they are not treating her well. She says they treat her like an animal. She also mentioned when she asked a nurse for help the other day because she had issues using the restroom and the nurse tokd her what do you want me to do.i had to calk the hospital myself to get help and when they say they will handle it nothing is being done.

Meeting with my mother was the high point of my visit but for me too short, I understand the time limitation and I'm grateful that I was able to visit. In addition to visiting with my mother I was able to meet with some of the staff and get answers to some questions I had. Facility was Spic and Span clean. Thanks for the opportunity for the visit.