Great Harvest Bread Co. - Lawrence, KS Review

Normally I would give Great Harvest 5/5- the bread is wonderful, staff is fantastic and the atmosphere is delightfully "local."
However, today I had an extremely unpleasant experience with the woman who I believe to be the new owner. I reiterate- I have never had an issue before this, with any staff member. But wow, this woman is rude.

My father and sister and I went in to pick up a couple of loaves of bread and get a few samples (how great are those samples!). We were greeted by the new owner promptly and I walked to the sample counter to inquire about what was new. She let me know what was available, and the interaction, verbatim, went:

"Ooh! I'll try the French!"

This woman stares at me like I'm a petulant child until I realize she's waiting for me to say please. At this point, I think it's a little funny. Maybe she's trying to be charismatic.

Then she does the same thing to my sister. And then my father. "I made them say it! You say it too!"

This behavior was absolutely disgraceful and I am ashamed at the disgusting power-grab this woman showed today. As a business owner, she has a responsibility to treat her customers with respect. I completely understand expecting respect from your patrons, but this was total nonsense.

I feel sorry for Nina and the rest of the crew that have to put up with this foolishness. Horrified by this woman, hope the business doesn't lose ground because of her tactlessness.

It is wonderful to know there is real food left in the world

I was just up there yesterday---wow!!!!!!!!!!!!!

You have to get the SWISS CHEESE SUN DRIED TOMATO bread-just INCREDIBLE
AND
the DATE BAR and CHERRY WHITE CHOCOLATE BAR---REAL WINNERS

very friendly and helpful folks. I love this bakery.

Home of Bob the Baker, he and his wife own it and run it. Wonderful bread. They really love their business and they're continually excited about it, and it shows. Neat information on the walls. They want to share.

The best bread in town. Bread made with love. Thank Bob and other bakers for making amazing breads.

Great breads! Awesome service! We love the opportunity to sample some of the breads.

Could smell it from a couple blocks away! Awesome breads, rolls, and other bakery items!

The cinnamon chip bread is amazing. Big enough to replace 1 cinnamon roll per person for breakfast and they freeze super well. Delicious

Amazing scones great bread and in the fall you have to try their pumpkin cinnamon bread

I had seen Great Harvest while driving up Vermont, but being a regular at Wheatfield's (less than two blocks away), I had not bothered to stop in. My wife and I had to park across the street from Great Harvest during a recent visit to Massachusetts Street for some shopping, so we decided to go in.

As we entered, the aroma of freshly baked bread and pies consumed me as the baker and ovens are directly behind the counter and he was removing piping-hot pie from the oven. Flavors vary by season.

Unlike Wheatfield's, bread is self-service in plastic wrap on shelving next to the counter. There were samples of five different breads and a bowl full of butter next to the register and when I inquired about the offerings, the young lady sliced a piece of multigrain bread as wide and thick as the palm of my hand. The bread was moist and crunchy with chunks of wholegrain throughout, the crust being a bit too soft for my taste, but delicious nonetheless. At nearly $6 a loaf, the bread is more than I have ever paid for a loaf and $1-$2 more than their competitor down the street.

The pies were gorgeous, a plump golden brown, but at $16 a pop, a bit pricey for my taste. Their products are obviously high in quality and flavor, so the only thing limiting my rating to four stars and not five was the prices. The service was excellent, the bread delicious, the prices a bit high.

CombatCritic Gives Great Harvest Bread Company 7 Out of 10 Bombs ... BOMBS ARE GOOD!

I absolutely love this place, the staff is always kind and friendly. The bread is some of best I've ever had and I will occasionally make a trip to Lawrence just to get bread here

Delicious Chain Bakery. Friendly Staff. Clean Establishment. Free Samples.

There bread is wonderful and they are so generous with samples. Thank you for providing such good service.

Omg the bread is to die for. Never disappointed. In the month of May, the cappuccino chocolate swirl is heavenly. Go get it now. Don't miss out.

Absolutely wonderful bakery. I've been going there for years and never have I been disappointed. :) I recommend trying the cinnamon twists, they're my favorite.