Ryan Leigh was an absolute brilliant person to liase with from Grainger PLC. He helped us so much in making the move easy, quick and efficient. After working together over a few days, we managed to solve each and every issue accordingly. He is also such a nice and polite young man and it was a pleasure to speak to him and would recommend anyone under his team to speak to him he is open and honest and gets the job done.
Worst customer service I have ever encountered. They are incompetent, not helpful, and haven't done anything to help us overcome the corona crisis. All my flatmates and I had lost our jobs, had to go back to living with our parents, and were trying our best to find new tenants for the flat. Grainger refused to help us in anyway during this process.
I highly recommend you to rent your next room or flat using another agency.
Left me and my partner with completely broken windows for a year and a half, to the point now we're in a pandemic it's severely endangering our lives. It is a joke. And they really don't care. They lie to tenants continously. I'm sure they will regret it considering my whole apartment block is taking them to court.
I wouldn't recommend this company they deliberately ignore the phone they don't answer emails and when they do it 5 days later. You pay a holding fee to hold the property you are wanting to rent. Then upon signing the tenancy agreement you More
We rented a property last year with Grainger, and all though we had a huge amount of problems when we first moved in our opinion quick changed. Shupria our property manger did everything she could to quickly resolve our issues, she even worked on a Saturday so we had a bed too sleep on. During our tenancy she was always on hand to help us with any difficulties we had and her communication, organisation and manner were all outstanding. We definitely won t hesitate to recommend Grainger due to our positive experience with Shupria. She is an invaluable asset to your Property Management team.
Not had any problems whilst using this company for the past couple of years. My 5 star review is for Ryan Leigh who was very helpful and looked after us greatly!
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