Goodwill industries of southeastern michigan Reviews

SELLING DONATED/FREE ITEMS FOR TOP DOLLAR? GOODWILL? I think not....think Goodwill is out of touch with it s customer base, I ve seen everything double if not quadruple in price in the past 2 years......I m just curious, your items are donated, and you pay your workers beyond the store manager minimum wage.....So how do you justify asking what you re asking for items that are used & DONATED? Then your managers act put out when you ask them to sell items at reasonable prices.....I would wake up, you re in the business of selling USED/DONATED items, not asking near retail for every little thing on your shelves. You already have eBay Stores where you sell the DONATED/FREE items for top dollar.

Big let down! I purchased a "new" storage organizer in the box. Prior to my purchase I asked to see the item but the clerk said they can't let me open up the box. Once home I took it from the taped up box and saw it was missing a panel. I called and spoke to the manager, and assumed she'd allow me to return it. Nope. She said that's not "her" policy. When I asked why the staff doesn't check this stuff before putting it on the sales floor she flippantly responded that they can't check everything and it's always a buyer-beware. I am so disappointed that they wouldn't at least give me a store credit. When complaining about this to a Goodwill staff member again last week he let me know that they are known for having poor business practices and said he wished he could change that.

Staff is very nice. I dislike the limited selection of boys clothing. they have at least 3-4 different racks packed full of girls clothing, yet only have one small area of boys clothing. while there are alot of shirts for boys, there are barely any pants. since winter is rapidly approaching, pants are a must. time to get rid of the shorts and swim wear hanging in the boys section and fill it with pants!

This store is not enforcing the mask mandate. Today I dropped off several bags that I donated, then went in the store to shop. There were three shoppers there with masks well below their noses, one of them had his mask only on his chin. When I was checking out, I asked the cashier if they ever said anything to people in violation who were non compliant to the mask mandate. She said they were told they were supposed to call the manager. I said the woman ahead of me in line that you just checked out had her mask below her nose . She said nothing further. Another woman in the next line checked out with her mask below her nose and no one said anything to her. No one in the store is enforcing wearing of masks. A teen age girl came in the store with NO mask, no one told her she needed to wear one.

Also, I bought a paperback that had two price stickers on, one said $1, the other 50 cents. I asked the girl if I could have it for 50 cents, and she said no, it wasn't their sticker. The 50 cent sticker was from a store, not a garage sale! I wasn't asking alot, just to get the book for 50 cents less, as it was marked! They couldn't even go to the effort of removing that sticker before they put on the $1 one! I will never, ever shop in this store again!!

this is an really great place set up. it looks better then there old one and is easier to get to. and oh my god the inside is bigger. the stuff is in good condition. that they sell. what people dont realize is they sell what they get. and that is why there are no that many boy clothes. they not as picky as girls. so they dont need a million shirts. the staff was helpful and nice.

Ever in the mood for a garage sale? Come here. You'll always find something good.

My experience was absolutely disgusting. For one the prices are way too high when it comes to more then half of their stuff and when I asked who comes up with the prices the girl really couldn't give me a answer and she's there manager. Then I went to try on a pair of jeans and discovered major stains on the inside and out that was either period stains or poop so obviously they don't check the stuff before putting out to sell

Not organized. Need to open the furniture store back up. Store not big enough for furniture.
Also to much stuff laying on the floor and some aisles are not passable

I love the store I buy most of my clothes there I've gotten some really good deals

9 am bathroom filthy...nasty no toilet paper and toilet full..floors have debris all over. Not sanitary at all! Less than a 1