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P
3 years ago

Great service, quick delivery. branch honoured pri...

Great service, quick delivery. branch honoured price guarantee the day after purchase when nike put out a flash 48 hour sale. Professionally dealt with and refund done while on phone, will definitely use them again!!

R
3 years ago

Just had a driver fitting and Service was outstand...

Just had a driver fitting and Service was outstanding. Great advice and summarised with the pros/cons of both my current and new driver. Not biased towards selling me a new and was more focused on ensuring I have what's right for me. Positive friendly and hassle free.

A
3 years ago

Very pleased with my online order. My item arrived...

Very pleased with my online order. My item arrived quickly via DPD and I received a one hour delivery slot the day before. A nice touch with the option to round up your order amount to support Prostate Cancer UK too.

N
3 years ago

Super fast! My request from Friday evening was ans...

Super fast! My request from Friday evening was answered on Saturday morning via email. I then placed my order which was sent out on Monday and I received it on Friday in Germany. Extraordinary speed :)

A
3 years ago

Unbelievably good service, not just with speed of ...

Unbelievably good service, not just with speed of delivery but with their contact emails following purchase. Comprehensive and informative. I was even phoned when I had made a mistake in my second order. This firm really knows customer service. By far the best firm with which I have dealt over many years. Thank you

C
3 years ago

Great retailer, firstly allowed me to extend a gif...

Great retailer, firstly allowed me to extend a gift voucher due to covid restrictions, items easy to order and delivered quickly whilst I was kept informed constantly of delivery schedule, I have also used them when a price match was requested and true to their word matched online price of another retailer personally wouldn't use any one else

J
3 years ago

I ordered a wedge which didn't arrive on time. Yo...

I ordered a wedge which didn't arrive on time. You may think that this was a supplier problem, but when I turned up at the "superstore ", the shutters were down and an apologetic note pinned to them saying to customers and deliveries, that they couldn't accept anything due to staff shortages. I called the number on the note saying that I'd travelled 40 miles to get there and was brushed off. Amateurish and dismissive is my opinion.

U
3 years ago

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W
3 years ago

Sometimes it's worth looking past the first page o...

Sometimes it's worth looking past the first page of a Google search and actually speaking to someone in a golf shop who is keen for business. I found Golf Support after looking for a Wilson i-lock bag that was out of stock everywhere else. Very helpful and I just knew that the person I dealt with was going to make sure that the bag was sent out quickly. I ordered at 4:30pm on Wednesday and it arrived at 10am on Friday. Thank you.

U
3 years ago

Just great! Even though my order (a putter) was pl...

Just great! Even though my order (a putter) was placed shortly before Christmas, the item arrived fast (in Germany), the shop kept me informed about the status of my delivery, and the price was more than fair. Hopefully Brexit will not stop that terrific service. Highly recommended!

N
3 years ago

Truly excellent customer service. Even during thes...

Truly excellent customer service. Even during these testing times and no doubt busier periods, I received almost daily updates on the status and whereabouts of my order and also had help and advice with a difficulty in acquiring the item I wanted which was custom made.

Highly recommend.

H
4 years ago

Golf Support in the UK has an incredible selection...

Golf Support in the UK has an incredible selection and friendly service and advise. Golf Support carries hard to find items in the states. The store is worth the trip if you are there or just order online. And shipping is straight away and timely thru DHL. Thanks!

L
4 years ago

Being a shopper who likes to see the merchandise b...

Being a shopper who likes to see the merchandise before buying I was quite pleased to find this golf shop online and discover they had a shop in my town. I popped into the shop today which a good size with loads of different products but if you're female don't bother because it is men only gear! So annoying! :-(

s
4 years ago

Just driven over to Golf Support in Mansfield from...

Just driven over to Golf Support in Mansfield from Nottingham. Arrived at 11am to find a hand written note on the door saying "Closed until 1.30pm for staff training". Would be nice to put this information the website to avoid customers, like myself, having a wasted journey!!!

H
4 years ago

Brilliant customer service. Unfortunately had to r...

Brilliant customer service. Unfortunately had to return an item due to ordering the wrong size (my fault, not a sizing issue) and they couldn't have been more helpful, and my order was refunded so quickly. Will definitely be ordering again, thank you.

P
4 years ago

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R
4 years ago

Reluctant to post a review, especially a negative ...

Reluctant to post a review, especially a negative one, but i now have to make it a great one. Basically had issues with a Taylormade cart bag of which i ordered 2, along with a couple of trolleys. Made the mistske of taking out my frustrations on the team at Golfsupport who were fed lies from Taylormade continuously.

L
4 years ago

BE CAREFUL... They do not stock the items and I us...

BE CAREFUL... They do not stock the items and I used a voucher code that was accepted online and my money taken only to be called a few days later to be told that they would not accept the code!

D
4 years ago

Ordered online, phoned to check delivery date. I w...

Ordered online, phoned to check delivery date. I was assured everything was in stock and I would have the order by Friday. Friday comes and I receive nothing. I phone them to be told they don't have the stock and it will be another 7 days. This is the 2nd time I have used this company and exactly the same thing happened both times. I wont be using them again.

A
4 years ago

I ve dealt with these guys for some time. Througho...

I ve dealt with these guys for some time. Throughout this time I have always found them simply excellent. Their approach towards customer service is first class, the guys both in the shop and over the phone are really knowledgeable and delivery always exceeds expectation. My suggestion to anyone reading this is to have no doubts about using them and to go ahead and buy with confidence. Based on my own experience you will not be disappointed.

T
4 years ago

Friendly and knowledgeable staff,great Brands and ...

Friendly and knowledgeable staff,great Brands and stock. The Guys keep me updated with the progress of of any orders I have placed,and try and sort things out if a problem arises. Would highly recommend this Golf Store.

E
4 years ago

Excellent service, with staff whose knowledge is a...

Excellent service, with staff whose knowledge is across a wide range of products. Easy to use website, which shows all that Golf Support has to offer. Have purchased many different items from Golf Support and have never had any issues. Would highly recommend going to Golf Support for all your golfing equipment.

N
4 years ago

The guys at golf support assisted me for over an h...

The guys at golf support assisted me for over an hour helping me choose a 50th birthday present for my husband. They knew him quite well so their advice was priceless. Very good prices, even better service! thanks guys.

R
4 years ago

I'm not a golfer myself but have always had excell...

I'm not a golfer myself but have always had excellent, friendly advice and service at Golfsupport whenever I've been looking for Christmas and birthday presents for golfers in my family. I've been given lots of gift suggestions over the years, which have always gone down well!

R
4 years ago

Fantastic place for all your golfing needs. All th...

Fantastic place for all your golfing needs. All the staff are extremely helpful and knowledgeable. The prices are the best around.
There is a top of the range fitting facility to ensure that the clubs are suitable for you, you can also have the option to find out which golf ball is perfect for your game. Rich the store manager was fantastic due to the fitting I was able to gain an extra 30 yards on my existing irons. Needless to say I can t wait for my new TaylorMade irons!!
I won t shop at any other place. They also offer shopping online

J
4 years ago

reasonable prices, as you are paying a lot of mone...

reasonable prices, as you are paying a lot of money for their products they should atleast tell you when the delivery date is and you have to ring them up to find out and yet it still takes a while for them to answer the phone.

N
4 years ago

Ordered late on Friday, arrived on Tuesday. Very ...

Ordered late on Friday, arrived on Tuesday. Very good ordering process despite not ordering from Golf Support before. Regular updates throughout transaction, items priced at fantastic price, good packaging and delivery from DPD who are always reliable. Will definitely be using again - thanks Golf Support!

K
4 years ago

Fantastic. placed an order for custom irons, neede...

Fantastic. placed an order for custom irons, needed within a few weeks, was kept up to date throughout and delivered well in advance of when expected delivered in 8 working days Fantastic customer service! Well pleased thank you!

I
4 years ago

i purchased some Footjoy shoes from this company, ...

i purchased some Footjoy shoes from this company, i tried a promo code and it worked but then realized it was only for ladies shoes only, so i paid the full amount , anyone trying to use this code for men's shoes should think again and not try it on. Golf support prices are always very competitive and the staff very helpful