Go Bananas Hawaii, Inc.

Go Bananas Hawaii, Inc. Reviews

Reviews 41
4.8
Reviews 41
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If you like to kayak, this is the place to go. Joh...

If you like to kayak, this is the place to go. John and his staff are friendly, very knowledgeable and patiently answered all the questions I had. I know kayaking is a complicated sport and I'm just an amateur. It was great to have the experience and guidance of John and his team. Mahalo for providing a safe and positive experience!

Excellent place to rent kayaks! They deck you out ...

Excellent place to rent kayaks! They deck you out with all the equipment and extras for no extra! Good prices and great service. They put the boats on the vehicles and show how everything works. Super island service!!

The owner was very helpful to choose what I need....

The owner was very helpful to choose what I need.
Since I had no experience in the past with kayaks the guy explained me every single aspect of different kayaks and narrowed my choices which I really appreciate.

Ive been coming here for decades. The store is a ...

Ive been coming here for decades. The store is a gem, well stocked with merchandise, kayaks, and expertise! We are very fortunate to have such a local store catering to the needs of kayakers operated by a passionate, friendly, helpful, knowledgeable, and experienced kayak owner. I read another review. Yes, you may wait while John helps other customers, but when its your turn, he really tries his best to get you what you need, not sell you what you don't.
He is honest, caring, a true waterman who always tries his best to help customers. Just let him know what you need and recognize that he is a small shop owner trying to satisfy everyone's needs.

Ariana is awesome!! She helped kayak newbie li...

Ariana is awesome!! She helped kayak newbie like us and was patient with our questions and helped us with just the right level of answers. Would recommend this store anyone looking to buy kayaks.

Rented a two person kayak for the day. The price w...

Rented a two person kayak for the day. The price was fantastic, they were very helpful with documentation and the loading/unloading process and I feel like they gave some very helpful tips about the area. I would highly recommend this place to anyone wanting to rent gear for an island adventure!

They were very helpful and knowledgeable about the...

They were very helpful and knowledgeable about their products. Got me exactly what I needed even though my car is 10 years old. Racks come with a lot of parts so it's really nice to go into a shop that can make sure you get dialed in with the right pieces for your car. I wouldn't want to ship something in to the islands only to find it was the wrong bit and have to send it back. Shop local!

Go Bananas service was beyond great. I got a used ...

Go Bananas service was beyond great. I got a used roof rack and needed to get the fit kit to my car. Even though they didn t have it in stock, they helped me find it online and encouraged me to come back so they can help me with the assembly.

Personl thanks to John and Ricardo for their great service.

Mahalo

The staff here are some of the nicest people I hav...

The staff here are some of the nicest people I have ever met. Rented a kayak here, bought a great pair of fins and some reef shoes. Best prices in town for kayak rentals. They don't nickel and dime. Staff is extremely knowledgeable on the best spots for kayaking. GO HERE!!

Well stocked but service was far below par. I was ...

Well stocked but service was far below par. I was in the store for 1 1/2 hours waiting for John to grab me one small piece from the back. From the time he spoke to me and I told him what I needed and she said he would get it, he jumped to 4 different customers completing sales while I sat and waited and waited and waited. Probably won't go back

I spoke with the owner of this business 4 weeks ag...

I spoke with the owner of this business 4 weeks ago about ordering a rack for my truck. I was told a shipment would arrive in about 3 weeks. I decided to wait even though I could have bought it online at a lower price and it would have arrived sooner. I was told that I would be called when the product came in. After 3 weeks I called and was told the shipment was delayed. I waited another week to call. I was told the shipment came in and they were all sold. I was never called. I asked the owner to give me a small discount do to the poor organization and customer service. The owner told me no and blamed the problem on COVID. I own businesses all over the state. When I make a mistake or my staff makes a mistake we take own up to the failure and try to make it up to the customer. I can t imagine trying to support this business again.

We rented a double to take out with my wife and th...

We rented a double to take out with my wife and three year old. The owner was very helpful and showed us how to set everything up properly. He even had a small seat that could be added up front for my son. The kayak was actually his personal one that he had used to take his family out on and even had pictures on the wall with them in it.

Go Bananas Hawaii, Inc.

Go Bananas Hawaii, Inc.

4.8