Georgia Department of Natural Resources Reviews

Call center support is horrible!!!!!!!! Called to report injured wildlife, had call back multiple times, people I did reach really didn t seem to care about anything, was told to call different numbers with no explanation, those numbers didn t work, called again and was transferred to wildlife number, sat on hold for an hour.... I m an avid naturalist / conservationist but this agency gives all those dedicated to protecting wildlife a bad name. This entire government agency should be disbanded and reconstituted under new leadership.

Website is very confusing. Paid for my fishing license and trout license online, they took my payment but I am still waiting for the email so I can print them. Been on hold on the phone for over 20 minutes, left my number for call back and still haven't heard from them. Getting very irritated. Folks love to take your money but customer service is lacking.

Took my money and denied me a registration for my boat without an explanation for the denial.

I called main office and got transferred to office in my county within few a minutes. Left my name and number and someone called back in about 5 minutes. I told them about the baby deer and he explained how the mama leaves them to go find food and what I should look for and was just very very helpful. Made me feel a lot better.

Christa was amazing, she helped me through the entire process. Scdnr has a lot to change to be as good as gadnr.

Do not, I repeat, DO NOT even try to contact the DNR. You will get no response. I've been trying for weeks. No emails, no phone calls, nothing. They will not get in touch with you at all. Horrible customer support! So frustrating.

I give it 4 stars because the website is hard to use.