General Motors of Canada -- Oshawa, Ontario

General Motors of Canada -- Oshawa, Ontario Review

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trish6118
6 months ago

Don’t buy unless it is already on the lot

On December 15, 2022 I purchased a 2023 Cadillac XT5 premium luxury vehicle. As of today the vehicle has not yet been delivered to the dealership.
The salesman informed me in February that the vehicle was due to be built at the end of that month. Since that time I have been told several different stories as to why I have not received the vehicle. First I was told there was a transportation issue. A few months later I was told the vehicle was in quality. Another few months later I was told again there was a transportation issue.
On November 3 I made a complaint with the Better Business Bureau hoping to get a resolution and proximately one week later, was contacted by someone on the executive review team from GM Canada care. This person was going to look into the issue to see what he could find out. He also told me that I was not the only person on his list that had this problem and GM was aware of their shipping issues and he would do his best to see what he could do to get me my car as soon as possible. On December 1 he stated he was speaking with executive of plant operations to expedite the delivery of my car. The following week he got back to me and indicated that the car should be at the dealership by Friday December 8 or Monday, December 11. On December 12 I received another email from him, indicating that he was informed that the car was not at the dealership and again was going to look into the issue. As I had not heard anything from him since December 12 on Friday, December 22 I informed him that I was extremely unhappy and the next step would be to put my story out there so that other people can see how GM doesn’t really care about their customers.
During all of this, I had also indicated that I was seeking some type of compensation from GM because of the delay. I was told that GM does not provide any type of compensation for these issues and it would be up to the dealership to provide some thing to me. Personally, I find that ridiculous as this has nothing to do with the dealership, so why should they have to compensate me. He didn’t get back to me to say that he was given authority to offer a $500 accessory credit which I could use to purchase some thing for the car from the dealership. Honestly, I think that’s insulting considering the circumstances.

G
3 years ago

After owning or leasing more than 10 new GM automo...

After owning or leasing more than 10 new GM automobiles, I refuse to buy GM anymore years ago. I bought a Sunfire which had a faulty head gasket. It blew while we were in the USA , but I limped home with antifreeze and water going through the engine. It cost $2000 to rebuild the engine. Apparently GM knew of the faulty gasket but refused to fix it.

Now I buy made in Canada by Canadians. Despite a faulty start with my new Honda Civic, built in Ontario, when dashboard gauges had to be replaced, since then no repairs. Oh, just new tires now after 7 years of driving.

No Mexico junk. No GM.

A
3 years ago

I purchased a used car (2011 GMC Acadia with 168k)...

I purchased a used car (2011 GMC Acadia with 168k) from a local car dealer (Spotless Auto Sales in Whitby) and on day 4 of having it, an engine light came on. The light was for timing chains. I immediately went to a Chevrolet dealership to document this code. What I didn't know was that CHEV/GMC had issues with the 3.6l V6 engines, in particular the timing chains. The place I bought the car from (Spotless Auto Sales in Whitby) weren't in any hurry to fix the car (but eventually did - a week later the engine blew), and when I spoke to customer service at GM Canada, they weren't interested in helping me either. I paid $11,900 for this car and have (to-date) an accumulated debt of over $19,500 repairing issues and defects on this car. I would think twice before buying a CHEVROLET, GMC or CADILLAC product between the years of 2007 - 2015 that has the 3.6l engine.

P
3 years ago

I am on to my 2nd GM truck now after owning three ...

I am on to my 2nd GM truck now after owning three Toyota s and I am enjoying the experience. We are blessed to have Curry Chevrolet up here in Haliburton to deal with and they have truly earned our trust. No issues with our vehicles touch wood, we hope to enjoy them for years to come.

M
3 years ago

As owner of ,"A Laptop Shoppe", since 1994 ,a Cana...

As owner of ,"A Laptop Shoppe", since 1994 ,a Canadian War Veteran, and one of Canada's top Google reviewers , I have had three bad experiences with Chevrolet, my first was buying a 1999 Astro van in which the paint peeled off leaving a Gray undercoating ,I contacted head office , they asked me to bring it to some dealership GM City in Calgary, who refused to repair the defect due to mileage, leaving me to Foot the bills for thousands of dollars.

Second was a Venture van 2004 which had an electrical problems right from the get-go the dealership couldn't fix it no resolution was ever found and I dealt with that issue for 14 years having to boost that vehicle sometimes every time I wanted to use it and other times it would run for a month at a time properly.

Lastly is my current 2012 Equinox which had a defective engine right from the factory which I found out about when I received the letter in the mail from GM telling me to bring it in and have it fixed if it had less than 200,000 km, unfortunately I had 10000 km to much on the vehicle and now I add 2 litres of oil a month to keep it running properly.

I'm shopping for a new vehicle right now and unfortunately Chevrolet you're not on the list that's three strikes and you're out.

I will be looking at foreign vehicles that have better quality and support than American models and Canadian models.

B
3 years ago

I purchased a Buick Encore Premier Edition 6 month...

I purchased a Buick Encore Premier Edition 6 months ago. I am extremely disappointed in the quality of the vehicle. I've replaced the windshield wiper motor, and now I have to replace a bracket for the front bumper, and need the back bumper realigned because it's not even. This is my first GM product in 30 years and probably my last. Time to go back to Japanese/Korean cars. I guess they didn't learn anything when almost going bankrupt.

S
3 years ago

Go learn little bit from Germans & Japanese Car in...

Go learn little bit from Germans & Japanese Car industry as your unreliable cars, unresponsive customer service, bad marketing, non caring for ur employees...
You guys one of the worst company in 21 Century !

G
3 years ago

Very dissapointed customer. After 6 yrs and 4 truc...

Very dissapointed customer. After 6 yrs and 4 trucks I am having an incredibly hard time buying another. Huge transmission issues in my current truck that showed up at 70000. They where ignored by my dealer time after time until warranty was up. I was hoping for GM to step in and I got to say they have the worst customer service ever. Go try to warranty a cell phone or TV and it will smooth compared to GM. Incredibly dissapointed. Will be continuing to spread this disappointment . Thanks for showing me the loyalty I showed you. !!

S
3 years ago

I had a bad experience with a dealership in Toront...

I had a bad experience with a dealership in Toronto. I received the wrong vehicle it did not have the options I specifically requested. I also have 3 difference sales receipts for 3 different cars. The first receipt is for the car I ordered. The car I received was the third receipt no options base model. I had three different men talking to me and I guess as I am a woman and never bought a new vehicle before I was overwhelmed. I only realized I had the wrong car was when I went to a different dealership and asked them to help me sync my phone to my car and was told that my car was not equipped with Bluetooth as that was one of the options I EXSPERESSLY REQUESTED and I asked about 12 times CAN I SYNC MY PHONE WITH THIS CAR? and was told yes everytime.!
The dealership that helped me was Tom Smith in Midland Ontario They Have bent over backwards to help me trade this one in for a vehicle that fits with all my requirements. I am now the owner of a vehicle that I am very satisfied and ecstatic about. So if you want to buy a GM vehicle go to Tom Smith Chevrolet in Midland Ontario even if you have to drive a little bit to get there. They have the honesty and integrity that all dealers should have. I recommend them 100 percent.

M
3 years ago

I paid for the warranty with road side assistance....

I paid for the warranty with road side assistance. today I called for a boost for my 2017 vehicle. (Yes it is a new one and they don't have battery rundown prevention) I requested from Humber river hospital near the busiest 401 highway and waiting for more than 2 and half hours for a boost. The money you pay for road side assistance is useless. You guys don't deserve even a single star

t
3 years ago

I have worked in Oshawa for about a month now, I h...

I have worked in Oshawa for about a month now, I have been threaten with my life and by having my car written off, my family has been threatened friends have been treated poorly or threatened as well I am genuinely convinced that gmc makes the worst cars worst trucks worst employees and worst thing to happen to Oshawa ever. You people need to grow up, just because any import even a 1990 Hyundia or Toyota is nicer than anything gmc or Chevy will ever make does not mean you can go around threatening us because of your jealousy. I will never own a gmc product for the rest of my life due to the way these fools act and I support anyone else that makes the same decision, from now on when buying anything from a small business I will check if your vehicle is gmc brand and if it happens to be ill take my business to a shop that doesn't drive garbage, if your willing to buy garbage and drive it I'm sure you probably sell it too! I can't wait till this city is rid of these garbage mass-produced crap cars that don't even have anything going for them except employees with a bad attitude or alcohol problems it's pretty pathetic.

J
3 years ago

Closure is well deserved. Union asked for it by a...

Closure is well deserved. Union asked for it by asking for too much. Now it's too late for concessions. Employees had it too good for too long. Now they'll have to work for a living for a fair wage.

L
3 years ago

Not an expert, just to make a point.

Not an expert, just to make a point.
like New York taxi industry taken over by Uber , union is killing themselves with too much demand on business which feeds its labor... no business with like to deal with union unless they have too... so.. when unions are making demand, they should keep in mind that the world work force is competing with them for such international company ... business and its labor needs to go hand in hand, probably better without a commissioned middleman like the union. Please educate me if you have a different mind, love to listen and understand . :)

D
3 years ago

I have been having a problem with my radio on my G...

I have been having a problem with my radio on my GMC SIERRA that s started a week after I ve purchased the car which was 7 months ago, and since then nobody has been able to find out what s happening. Whether Bluetooth, radio or USB the whole screen goes blank out of nowhere. My dealership has been trying to do everything that s possible and I really appreciate it, but up to this moment I m sure they cannot fix it, because my truck has been in and out the dealership at least 16 times by now. It about time that GM CANADA shoul consider take this car and do what s needed with it so I can enjoy my truck 100%. I m very disappointed.

B
4 years ago

About 1.5 years ago I bought a well maintained, sl...

About 1.5 years ago I bought a well maintained, slightly used 2014 Sierra Denali truck (70,000 km) from a GMC dealership in Alberta. One of the features that attracted me to the truck was the beautiful Diamond Pearl White paint. Since then the paint has started to peel away from the primer in different places. I recently took it to a GMC Dealership to see what could be done. The service department confirmed that they had seen this same issue on other Denali trucks multiple times and agreed to take the issue to GMC to see if they would cover the repairs, as it would not be covered under my Warranty. After several weeks, they informed me that because of the age and kilometers driven, GMC refused to pay for fixing it and suggested that if I was not satisfied, that I should contact GMC directly.

I then contacted GMC customer service and after about 2wks of deliberation they confirmed that they would not cover the repairs.

Paint should not peel from the primer, ever. It does not matter how long it has been since it was applied. This is a manufacturer's defect which has affected multiple vehicles.

There should be a recall for any significant manufacture's defects such as this, but GMC refuses. In my view, this reflects poorly on GMC's commitment to customer satisfaction and the reliability of their products.

At this time I would definitely not recommend GMC products to anyone, as this is clearly not an isolated issue.

D
4 years ago

If these rumours are true and you are closing the ...

If these rumours are true and you are closing the Oshawa plant, I will never buy a gm vehicle again. I have purchased 4 gm vehicles in 12 years and consider myself a loyal customer. However this will put an end to my loyalty and hopefully people in Canada join me in the boycott.

M
4 years ago

Disgusted! GM Still is Absolutely the worst car ma...

Disgusted! GM Still is Absolutely the worst car manufacturer out there even after the involuntary 'Bankruptcy Bail Out' all of us Tax payers were forced to particpate in, and the news of 124 people who died because of faulty ignition switches that GM new about for over a decade!!!!! They were forced by the government to pay out over 90 million dollars to the families. Google "ignition switch scandal"

And the thanks we got:

We purchased a Brand New $70,000 vehicle and here is the misery we were forced to endure:

- 22 times is the Number of times in shop for warranty issues before 90k

- 16 is the Number of times calling GM Customer care because the dealership wasnt willing to fix the warranty issues because the manufacturer doesn't pay for diagnostic time to the dealership.

- -> 3 is the Number of times we had to take the vehicle to a Non GM Dealership to have warranty work done in the first 20,000kms because GM refused to fix the problem. We were then sent a reimbursement cheque for the repairs from GM Canada After we provided pictures and documentation from 'expert witnesses' showing there was in fact failures and having to threaten legal action.

- 2 is the Number of times we had to take the vehicle back 4 times for the same repair because it wasn't fixed properly.

- 4 is the number of times we had to take the vehicle back 3 times for the same repair because it wasn't fixed properly.

- 14 is the Number of times i ended up being late for work having to take the vehicle in for warranty work and rental car procedure before i could rush to work.

- Too many times is the number of times i had to call them at 5pm because they didnt call me to see if my truck could be picked up or not or whether they needed it for another day so that i could make preparations to return the rental vehicle with gas filled up and figure out how to pick up the kids during the traffic fiasco and finally get home before 7pm to walk the dog and do dinner.

- 3 is the number of dealerships we went to for warranty work thinking it may have been just the dealerships incompetence for experiecing such flagarant disregard for customer service.

- 0 is the number of times i would ever buy a crappy gm product again where the manufacturer and dealership relationship policies are collaborated to abuse the customers right to fair and ethical service and treatment so that the manufacturer can save as much money as possible by not covering there warranty issues in order to keep there share holders and stock prices good so management can yield substantial yearly bonuses which results in customer dissention.
In fact i had a customer service 'Ambassador' tell me they had allready spent more than they should have on warranty repairs for my vehicle !!!!

- 4 is the number of times dealership management and the 'executive management' at GM customer care suggested that its about time i sell or trade the vehicle in before 90,000 kms But only offered Wholesale pricing which worked out to be 25% Less that fair market value which in turn would have Put me further in debt to the amount of about$25,000. Nice solution eh?!

- 2 is the number of Gm vehicles we have bought and taken in for warranty work
Where the first truck was the exact same BS break downs, Service and Policies. Whats that old saying... "Fool me twice, Shame on you, Fool me three times shame on me" I can guarantee you there will Never be a third time!

Dont be a victim! dont fall for thier "we are better now after you bailed us out" Because they are worse now than before! Spend your hard earned money on a company that deserves your business because they do things Right instead of doing things Wrong at the expense of the poor consumer so they can appease share holder stock prices and bonuses by building vehicles that are designed to fall apart right after the warranty expires because they make more money on selling parts than selling vehicles (fact) The biggest problem is when the parts fail while the vehicle is still on thier mediocre warranty and they dont want to pay for it.

K
4 years ago

I will not support a company that does not support...

I will not support a company that does not support Canadians. I will not buy an import vehicle, including GM imports. Buy a car that your neighbors helped to build. Canadian taxpayers bailed out this company, and in return they sent Canadian jobs away to Mexico. It's very shameful.

C
4 years ago

One star is too much actually.

One star is too much actually.
Engine failed on my Chevy Cruze at only 70000 km just weeks after the warranty expired.
Contacted GM and they refused to pay at least for the parts because it was out of warranty.
This was my last GM car for me and my family. Import cars only from now on.

F
4 years ago

I am sad to say I am very disappointed for the sec...

I am sad to say I am very disappointed for the second time with GM. The first was a manufacturing defect with my 2013 silverado.they did correct the major flaw after arguing for over 6 months.

Shame on me as I bought another product as if I didnt learn my lesson the first time. I bought a 2017 silverado high country. Roughly around 6000km I had noticed a vibration which I attributed to possibly a defective belt in one of the tires. Took it for service where I bought it at Ontario Motor sales. They claimed at the time could not find any problem. This progressively has been getting worse and more noticeable. Tonight October 18 2018 the same dealership called me and has found both back tires to have high road allowances.....whatever that means and why they didnt do this so called test the first time.

They offered to replace the tires under warranty but will cover only 50% of the cost. This is not acceptable as I had previously complained about this when the KM were low.

I was informed to call GM and register a complaint. Not sure about anyone elses experiance but my time is valuable to be contacting them to argue for months on end. This purchase is worth approx $80k and they should be standing behind their products.

This is only 1 problem identified my truck has also had transmission issues and often the gears will slam between shifts at low speeds more so when cold or the first drive of the day. They have yet to find a physical problem with it but claim they are aware with several other complaints from customers that there is an issue and claim that GM is looking for a fix. (Sounds like smoke ans mirrors to me) Prior to the slamming of the gears shifting, the engine would not downshift properly which a software upgrade at the dealer had fixed.

GM. You need to make this right. If I could give zero stars for the review I would.

I'm doubtful to even get a reply

Well I recieved resolve...or what GM will do...they offered to pay 50 % ...yes 50 % of 1 tire! This is absolutely absurd. Nice customer loyalty when myself and family have bought their products solely for 50 years....well no more

Thanks for nothing GM

R
4 years ago

Very bad company to deal with, my truck sat at the...

Very bad company to deal with, my truck sat at the dealer for over 5 weeks, I use my truck for work I could not work while my truck was sitting waiting for a back ordered part that was under warranty(dealer did try to charge me when I picked the truck up but they fixed that). Due to me not working for over 5 weeks I lost alot of money, had to use my savings, I called GM to see if there was any possibility they could atleast pay for my truck loan for the time the truck was sitting at the dealer, there answer was a $300 gift card for GM. What a joke.

W
4 years ago

To Mr. Sandor Piszar , Vice President, Sales, Serv...

To Mr. Sandor Piszar , Vice President, Sales, Service and Marketing, GM Canada . Thank you for your most excellent leadership . Seaway Chevrolet Cadillac Buick GMC Ltd. of Cornwall , Ontario in particular.
My circumstances had unfortunately changed recently and they refunded my entire down payment . I was very impressed and it is greatly appreciated . My thanks to them and to you .

H
4 years ago

I'd just like to acknowledge the great support I r...

I'd just like to acknowledge the great support I received when I visited Nurse Motors, on Oct. 6th. I was there to help an old friend, who suffers from Alzheimer's Disease, sell his car. When I finally convinced my friend to give up his car, I had to act fast. Both Mary Nurse and Dave Duggan immediately came to my aid and helped us through this difficult time.
It's staff like this that continue to make me a GM buyer!

Thank you,

Herb Terry

R
4 years ago

Terrible Gm customer service is a joke wasted 3 mo...

Terrible Gm customer service is a joke wasted 3 months on a decision to be made an all I got was sorry can't help from Peggy stokes she is a joke at Gm. Purchased a new vehicle in Dec 2015 had some scratches noticed when arriving at home after it stopped raining . Dealer decided to repaint 60% truck .After winter truck is fading clear coat is down to nothing , truck is rusting exhaust is whistling 15 other warranty issues in 12 months. $57,000 down the drain . This is what Gm is about this is customer service if I ran my company like that I would be in court everyday. People need to stand up to these frauds . See you in court I'll waste $57000 in lawyer fees before I purchase another product from Gm

J
4 years ago

Sadly I bought an 2012 Orlando in Montreal when I ...

Sadly I bought an 2012 Orlando in Montreal when I still lived there. The deanship was top notch but closed down due to a land issue. My issues with the vehicle started 1 year later with batteries, no cold start, and maintenance issues, which cost me fortune to fix. I am still stuck with the vehicle in another country and I cant get replacement parts/ GM you did not learn your lesson..

J
4 years ago

This is an brief overview of my experience with my...

This is an brief overview of my experience with my Chevrolet and with General Motors in the last year. Back in early 2018, I chose to trust GM and factory ordered a new Cruze ... and since the day following delivery, I started facing malfunctions with that vehicle, which accumulated and escalated ever since, despite dealership service departments best efforts and multiple part replacements.

- basics : 2018 Chevrolet Cruze LT 6M Diesel, delivered 15 Feb 2018.

- malfunctions : since delivery ... blank dashboard, misfiring engine (for several months), diesel particulate filter regeneration failures (occurrences seem to happen randomly, and are still unexplained by GM), multiple vehicle alerts (over 25 check engine light / OnStar error code occurences). Initial delivery was delayed by weeks since vehicle inspection had revealed malfunctions that needed to be fixed.

- remediation : all these malfunctions resulted in at least eight specific trips (often multi-day) to my dealership service department (obviously not including standard maintenance), and multiple part replacements (including EGR valve and fuel injectors - some taking well over a month to reach the dealership).

Pointing out my vehicle does not live up to the most basic expectations one could reasonably have with a new car, I have given GM ample time and opportunities (through their standard Customer Care and escalation processes) to offer a reasonable resolution. Their response is there is no lemon law in Canada, and they have been diligent in dealing with these issues according to the warranty terms.

As a conclusion, the accumulation and escalation of technical issues with my vehicle would have led me to recommend against similar engine (1.6 diesel) vehicles (current generation Cruze, Equinox and Terrain). General Motors blatant refusal to stand by their product and reputation now leads me to recommend against any of their products.

B
4 years ago

Worst truck ever 2009 with 80000 KMS roughly. Tra...

Worst truck ever 2009 with 80000 KMS roughly. Transmission done at about 50000 ks and it needs to be redone again. It's like Christmas all year long with all the warning lights on the dash. The truck runs but I would never take it further than my CAA coverage It's no wonder GM has gone down so much. We will never buy GM again

S
4 years ago

Very dissapointed in the horrible service I've bee...

Very dissapointed in the horrible service I've been getting with the piece of garbage truck I was sold 17 months ago
I still haven't been able to use it like it's supposed to be used
I will make sure I never purchase another gm product ever if this doesn't get resolved soon 17 months of fighting is long enough

R
4 years ago

General motors company canada send me the e mail ...

General motors company canada send me the e mail that there are couple of post of engineering automobile company ....please help me sir for that how can i get visa and at all things...please share some idea i m from india gujarat ...Rajkot.

A
4 years ago

GM has issued 3 recalls for the same issue on my P...

GM has issued 3 recalls for the same issue on my Pontiac. Instead of permanently fixing their defective air bags, they continuously come up with temporary airbags. I've had the airbags replaced 3 times and none of them are deemed to be a permanent solution.According to these recall notices if the airbags deploy it could cause bodily harm or death, so instead of GM coming up with a permanent and safe solution, they make their customers spend their time coming in every year for a new temporary airbag. I would never purchase a GM vehicle again.

t
4 years ago

Terrible piss poorly made trucks!!! I'm very sorry...

Terrible piss poorly made trucks!!! I'm very sorry I wasted $50000 I will never buy gm again...trucks a year old has been in and out of shop since I bought it...very unhappy customer:(customer service is always great though!

S
4 years ago

THE VERY WORST EXPERIENCE EVER: DEPLORABLE ABUSE

THE VERY WORST EXPERIENCE EVER: DEPLORABLE ABUSE
I purchased an HHR 2010 and tried to return this lemon and was verbally attacked and told to get out of the office. I was kind, and afraid of the man yelling at me as he was very large. As a woman I feel marginalized,. Because I bought used I and spent only 6000 dollars ....I am being put through the mill and this is dragging on so the 30 days is up to return this lemon.
The solenoid is still not functioning so they said drive it for 2 weeks while it jerks and runs terribly. All this to run over the 30 days to return the car.. I am traumatized, and this is every last cent I had...actually over budget. I live in Peterborough, and took this car to another with a written paper stating this needs 2 weeks to work itself out. LUDICROUS as of yesterdays apparent NO fix. He, there employee said as well I could return it in 30 days. The dealership clearly will NOT fix my HHR. So another mechanic said "call Chevrolet of Canada", and I have done so, yesterday. Even the employee at the dealership said I have 30 days to return it. I have picked it up and every time the issue still there. I have written the dealership an email and never received a return email. I spoke with a woman named Peggy at head office but she is only working until tomorrow......will this get rectified? Or am I to be ripped off and bullied and abused more? What is Head office going to do? As this runs out the 6^th of October. Signed powerless and need HELP!

J
4 years ago

Gm needs to give full refunds on illegally sold de...

Gm needs to give full refunds on illegally sold defective Ignition switch vehicles that GM knew was defective for 17 years but still kept adding them to vehicles causing 174+ deaths 6+ Canadian deaths and over 250+.

why are Canadians not pissed that GM committed FRAUD?

Gm knew for 17 years of ignition switch defect yet still added defective part to vehicles and sold those vehicles under False/Misleading & Deceptive advertising (= Fraud = illegal) the vehicles as safe when GM knew they were not safe even after GM knew ignition switch was cause of deaths of its drivers.

We called in 2014 before the Canadian recall but during the US recall and told them we felt unsafe because every time we went in for an oil change something was always wrong with the car and they accused us of doing something to the vehicle. Devin Hewson said to us "why do you feel unsafe in the vehicle. You must have done something to the vehicle in order to feel unsafe in the vehicle. So what did you do to the vehicle to feel unsafe?" They repeated this every time we said we felt unsafe. At the end this conversation they wouldn't do anything for us. In 2014 when the Canadian recall was announced we called again and said we wouldn't do the recall under principle and protest and we asked for a full refund due to the sale of the vehicle being a fraudulent sale due to false/misleading/deceptive advertising the car as safe when they knew it was not safe. Then allowed us to drive the car for 6 years. They again said they would not do the refund so we again said we would not the recall and they can do it when the car is back in their ownership because if this wasn't a forced recall they still would have claimed the car as safe. So they offered a low ball offer with restrictions. The restrictions were 24 hr deadline to accept, Do not disclose and another agreement that we would not join a class action against them. We did call back within the 24 hr (was a Friday) and she never answered the phone. Called the Monday as well and again no answer. Every time we were told to call Peggy Stokes she always had a family emergency including the day of the deadline. Then we called back and finally got her she said the offer was off the table (though we weren't going to accept the offer as we knew our legal rights) In August 2016 we asked for us to do the recall to be there while part is being changed, video record the repair (no technician's face) and get the part back and we would sign a waiver to waive liability during the repair. We also offered to sign a letter stating we would not reinstall or sell or give or install on another vehicle the recalled parts. GM refused. I am not sure why they refused as it is my vehicle and not theirs (bought out and only owner).

I have requested my husband to speak on my behalf to them and gave his name. The last time we spoke they called us and when my husband spoke to them they started to harass him for his name (though they have always spoken to him and has his name). Since he refused as he has given many times Devin Hewson sent me a letter saying they didn't know who he was as he didn't give his name when asked and didn't know if it was my actual husband and refused to speak to him anymore.

GM doesn't care about life as they clearly demonstrates the way they speak to their customers, so why would they care about jobs. They don't care about lives because they would let a family (1 child under the age of 1 and other child under age of 4 and father & mother) drive a car without the ignition switch recall to be done just because the family wants the part back and wants to be there when they change the part. And yet they are so concerned that the recalled part would be reinstalled in another vehicle that we would have to sign an agreement promising we wouldn't do it. Isn't it funny that it is safe enough to stay in our car yet not safe enough to be reinstalled in another car? Oshawa you should be ashamed of yourselves. What's more important Jobs or human life?? Shame on you Canada & Oshawa shame.

B
4 years ago

Since GM received a $4 billion dollar tax break in...

Since GM received a $4 billion dollar tax break in November from Trudeau, their corporate direction is not in the best interests for citizens of Oshawa/Ontario. Why can't we expropriate the Oshawa plant and its lands? GM has already been paid for it with unrepaid bailout money? I'm not union but this is another case of corporations taking tax money then ripping off the taxpayer.
ITS GOT TO STOP SOMEWHERE. Target should have been made to pay too.

About General Motors of Canada -- Oshawa, Ontario

General Motors of Canada is a leading automobile manufacturer that has been serving the Canadian market for over 100 years. The company has its headquarters in Oshawa, Ontario, and is known for producing some of the most iconic vehicles in the world. With a focus on innovation, quality, and customer satisfaction, General Motors of Canada has become a household name in the automotive industry.

One of the key features that sets General Motors of Canada apart from its competitors is its Owner Centre. This online platform allows GM vehicle owners to access important information about their vehicles such as service history, warranty details, recalls and more. The Owner Centre is designed to make it easy for customers to stay informed about their vehicles and ensure they are always running at peak performance.

At General Motors of Canada's Oshawa plant, customers can expect nothing but excellence when it comes to manufacturing quality automobiles. The plant employs thousands of skilled workers who are dedicated to producing top-of-the-line cars that meet or exceed industry standards. From design to production and testing, every step in the process is carefully monitored to ensure that each vehicle meets GM's high standards.

In addition to manufacturing high-quality vehicles at its Oshawa plant, General Motors of Canada also offers a wide range of services designed to help customers get the most out of their cars. Whether you need routine maintenance or major repairs, GM's team of certified technicians are available at dealerships across Canada to provide expert service and support.

When it comes to safety features and technology advancements in automobiles today - General Motors leads with innovative solutions like OnStar which provides drivers with emergency assistance services as well as remote diagnostics capabilities through an app on your smartphone or tablet device!

General Motors' commitment towards sustainability cannot be overlooked either - they have made significant investments into electric vehicle technology which will help reduce greenhouse gas emissions while providing consumers with reliable transportation options.

Overall, General Motors' dedication towards innovation coupled with their commitment towards customer satisfaction makes them one of the best automobile manufacturers not just in Canada but globally too!

General Motors of Canada -- Oshawa, Ontario

General Motors of Canada -- Oshawa, Ontario

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