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Bought recently toilet frame duofix but one of the...

Bought recently toilet frame duofix but one of the 90mm to 110mm adapter socket being deformed.



DEFINITELY DO NOT RECOMMEND! Would expect a bit more from premium brand, especially at cost we are paying for.

Replacement part sent by Geberit

Rang three times as each time was told I needed a ...

Rang three times as each time was told I needed a different department no offer to put me through just ended call. Advised each I wanted to visit a stockist with product on view final was not even offered name of local stockist just told to go back on Google - product was recommended by our plumbing co so may be the products are good dont think we will ever know not spending 1000s on it if this is an example of customer service.

Jane in spares bed side manner left a lot to be de...

Jane in spares bed side manner left a lot to be desired, no pleases or thank yous, just stressed and rude - she needs a totally customer service retrain . She might have been having a bad day or as I suspect that's just the way she is.