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J
3 years ago

I wanted to lick the inside of my cup. The coffee ...

I wanted to lick the inside of my cup. The coffee was great and the service was great. When you re chasing a one year old you appreciate people who don t roll their eyes as a child tries to escape during your order.

J
3 years ago

Beloved coffee shop enjoyed by locals and visitors...

Beloved coffee shop enjoyed by locals and visitors alike! This coffee shop serves quality coffee drinks, many types of tea, sandwiches, and baked goods. They always have a rotation of monthly featured lattes and beverages. This is one of my favorite coffee shops to study or work and also to meet up with friends. The staff is so friendly and the atmosphere is cozy. They regularly feature local artist pieces on their walls that are available for purchase. There are couches, high top tables, and larger tables for groups. There are also a few outdoor table options. Great location right in the center of the square and in walking distance to many great restaurants and shops. Plenty of parking behind the square, parking deck, and also right in front of the store front. This place stays packed most of the day so if you are wanting to do some solo work or studying, be sure to get there early to claim your spot! While they do have quite a bit of seating, they absolutely could probably expand and still stay pretty full.

N
3 years ago

Matt, the one employee is the best dude in the wor...

Matt, the one employee is the best dude in the world. Deserves a raise. I love him. Great service, I typically ask if they could recommend something and this is the only place to ask what I like, how I like it and then go off of that information and I found out a new drink that I love.

S
3 years ago

This is a quiet place to get work done and it is t...

This is a quiet place to get work done and it is the best coffee in Carrollton. But that s not all, their food is delicious and can make up just about anything if you ask. Good smoothies too. The nitro coffee is power packed and delicious.

J
3 years ago

The location is on the Carrollton square. The squa...

The location is on the Carrollton square. The square locations are quaint and have an old character. This location is no exception.

The coffee shop has lots of interior space for seating and congregating, which is logical in a college town.

When we visited the location, they had a decent crowd inside. Unfortunately they only had two baristas, so the ordering and preparation were very slow.

The coffee was nothing special. I guess I always expect a specialty shop to have better than okay coffee.

A
3 years ago

Gallery Row has my heart. Long before I had an off...

Gallery Row has my heart. Long before I had an office space to meet clients I would use Gallery Row as a meeting spot. The coffee is fresh, atmosphere inviting, and location perfect - right in the heart of historic downtown!

D
3 years ago

The food is amazing and if I were rating only it, ...

The food is amazing and if I were rating only it, I would give 5 stars. I love coffee, I'm a simple folders gal and just recently ventured into candy (sweetened) coffee and love it. My friend and I tried this cute shop at the suggestion of mutual friend. I was not so struck on i, but I but my friend loved it. The atmosphere was very nice and relaxed, the people who work there were super friendly and very nice to us. I tried 4 drinks while I was there, my friend and I visited twice while in town, and I didn't like any of them, but I always devoured my food and has to refrain from licking the plate clean. I

S
3 years ago

Great location , mediocre coffee , poor service ...

Great location , mediocre coffee , poor service .

I was on a business trip last week and had a few days until my next meeting. While staying at the downtown Marriott, I googled local coffee shops and internet cafes. That's when I decided to try Gallery Row as it was within very close walking distance.

Great building appearance. Reminded me of this great hole in the wall coffee shop in Paris I went to a few times.

The first thing I noticed while walking in was the lack of greeting from the barista as I was approaching the counter. It was also at that time I noticed what the barista was wearing. She was wearing a t-shirt that didn t have any apparent/prominent logos or flair from the business itself, and sweatpants with crocs and no socks. Besides that probably being a health code violation (it is from my hometown), I felt like it was not a good look for the establishment.

My coffee was over $6, which is close to my usual Starbucks/Tim Hortons price, so I didn't mind.

The credit card machine was different than any I have ever used, and the barista was really condescending when I messed it up the first time. I don't usually have to press buttons to answer questions BEFORE inserting my card. It's a quirk, but most places are universal and this place has already shown its uniqueness.

The barista pulled back the card machine to face her as soon as my card was removed, pulled out the receipt, and began to walk away. I had to speak above my normal range of volume (being an introvert, that was very embarrassing to me) to get her attention through the what seems like 3" shield of plexiglass hanging haphazardly over the counter.

I got my drink and realized you needed a secret code to get on the internet, despite already purchasing a beverage (not on the receipt I had to loudly ask for). I went to the counter to ask about the wifi, and the barista rudely asked me how long I planned on being there. I wasn t sure, but said maybe a couple of hours? .... she gave me two tickets with codes. I guess the internet privileges are timed?

I felt like I was welcome only a very limited time (if at all) and I better not dare get up and ask for another code if I over stayed my welcome. While I was there I also noticed the barista charged a customer for a cup of ice'd water (not bottled). That seemed extremely petty.

Next time I will just go to Starbucks because they are more welcoming, and don't try to control my stay with internet codes. This place is not warm or friendly and the coffee is mediocre.

For being in this beautiful southern city, with an amazing assortment of shops, restaurants, and just pure history represented in this town, I am not impressed with the professionalism or quality of a shop on the downtown square.

M
3 years ago

The first time I went here the experience was abso...

The first time I went here the experience was absolutely wonderful! The young lady at the desk helped me pick exactly what I was looking for and it was delicious. She also recommended the chocolate croissants which were amazing! I would recommend this place to anyone coming through Carrollton

The second time I visited with my family, we got mixed feelings though. The person who took our order seemed irritated with us vs with other customers.I'm sorry if she was having a bad day and if our order was over stimulating her or if we just caught her at a bad time. She seemed rushed to hear our order when there was no one behind us yet. So, I began my order and apparently said the wrong thing(mocha Frappuccino ) and very quickly she said a bunch of things about the drink options which threw me off a bit . When it was my husband's turn to order he tried to ask what was good there and if they had any healthy food choices and with no words was just handed a menu and the person walked away. The next customer was greeted with smiles,conversation and undivided attention . Our little girls even seemed a bit off put by the interaction,but other than that, we got our order and everything was good.

L
3 years ago

The workers are super friendly and I haven't had t...

The workers are super friendly and I haven't had them mess up an order once. The whole shop is very laid back and has a very comforting atmosphere. It is a good place to sit and work on something or meet up with friends.
I recommend the frozen coffee there because they make it with ice-cream and it is amazing.

S
3 years ago

Love this place. She's been there since 93. Today ...

Love this place. She's been there since 93. Today was my first visit and I wish that I had eaten lunch there. Coffee (Mexican Mocha) was very good. Lots of choices there. I definitely will return. It's going to be one of my new favorites.

s
3 years ago

awesome place and atmosphere for meetings or getti...

awesome place and atmosphere for meetings or getting some work done! coffee and deserts are always great and their pumpkin chai is amazing!

my only thing is that they often only have just the 1 barista behind the counter who is taking orders and preparing the drinks/food. this can make for a little bit of a wait so I wouldn't go if I was in a hurry. but for days where I am just chilling and studying this is perfectly ok!

K
3 years ago

Caring staff in a friendly and warm environment. T...

Caring staff in a friendly and warm environment. The coffee is always fresh, and the baristas are always willing to help you find something new. The art on the wall is all local, and changes out periodically to reflect new styles. A great hang out or meeting spot. I can't imagine going somewhere else in Carrollton.

S
3 years ago

This is a wonderful little coffee shop nestled in ...

This is a wonderful little coffee shop nestled in a historic building. Tastefully decorated and a cozy place to hang out in. You can get hot and cold drinks, sandwiches, pastries and a variety of other snacky things here. Also has WiFi. Great place to study, hang out with friends, or take a break from the day.

K
3 years ago

My experience at Gallery Row was awful. I ordered ...

My experience at Gallery Row was awful. I ordered an ICED vanilla late, and my boyfriend ordered some kind of iced coffee. The barista hands him out drinks and I was sitting down. The barista gives us both a hot coffee. My boyfriend kindly let her know that our order was not correct and that we had ordered iced coffees. She tells him, No. You ordered hot drinks. My boyfriend was trying to be kind and get our drink fixed. She continued to argue with him and be extremely rude. My boyfriend comes to the table and tells me we are leaving. I was so confused because I wasn t over there at the moment that it happened so I didn t understand why we were leaving. When he explained to me what happened, I went to her and let her know our drinks were wrong. She then begins to argue with me about how she took my order, and I didn t order iced coffee. (I don t like to drink hot coffee unless it s REALLY cold- so I wouldn t have ordered a hot drink anyway.) She then sarcastically screams at me she would be happy to put some ice into my hot coffee .. and that there was no reason to be upset with her. I was trying to stay calm and went outside. I called their number to ask to speak to a manager to avoid any more conflict with her. She happened to be the one to answer the phone. She tells me there is no manager at the store on the weekends (weird, but true). So I say okay thanks!, and I go back inside and sit back where I was sitting. The barista then starts yelling to her coworkers how The woman she was arguing with just went outside and asked for a manager , and it talking about me very loudly. I go back to the counter to ask her what her name, she refused to tell me. Finally, the lead/the lady in charge comes to me and speaks to me away from the barista. The lead admits to me that the barista was rude to my boyfriend (which started the whole issue). I explain to her about how our orders were wrong and what happened with the barista. As we are talking, the barista runs over and starts to yell at me AGAIN! The lead finally gets her to go away, and remakes my drink.. in the wrong size might I add. My boyfriends drink never got remade.

I was really looking forward to enjoying this coffee shop, as I recently moved to Carrollton and was so excited to have a coffee shop that was local. That was my first time in and I doubt I will ever be back. I am calling management when I get off work today.

W
3 years ago

Great, personal, quick, friendly service. Lots of ...

Great, personal, quick, friendly service. Lots of options for coffee and tea and more. Downtown Carrollton isn't intuitive for strangers but it's a nice "mall" of small businesses for locals.

O
3 years ago

Stopped in today for the first time, I ended up bu...

Stopped in today for the first time, I ended up buying lemon pound cake and a small hot apple cider. I paid almost $8 for these items, so I expected them to be delicious. I was incredibly disappointed. The pound cake wasn't moist, it was just soggy, like it was old. It also barely had any lemon flavor. The hot apple cider was nothing special, like you'd think you were getting for $4.30 for 8oz. It was just microwaved cider from a jug. I definitely won't be back.

R
3 years ago

I was paying for my coffee and noticed my rewards ...

I was paying for my coffee and noticed my rewards card was full. The barista refused to accept it because she had already "charged me" even though she had the cash in her hand I had just handed her.

E
3 years ago

My best friend works here, and I know the owner. T...

My best friend works here, and I know the owner. They are super nice and great conversationalists. The place is comfy, the wi-fi is great, the atmosphere is calming, the visuals are stunning, and the coffee is so smooth. 6 stars out of 5.

J
3 years ago

A pleasant experience! Plenty of good options, and...

A pleasant experience! Plenty of good options, and the staff are always vibrant and kind. I think the prices are a bit high, and I guess I would say that some of the furniture in the back needs replacing? Still a regular stop if I'm visiting the square.

J
3 years ago

Baristas are always polite and helpful, and the co...

Baristas are always polite and helpful, and the coffee is always delicious. My wife occasionally complains when the drinks are made inconsistent due to different baristas, but they are never undrinkable. My only reason for four stars is because the prices can be really steep. $5.00 for a medium cappuccino/latte.

C
3 years ago

Visited this while in town for work travel. Nice c...

Visited this while in town for work travel. Nice cozy interior with ample seating. Loved the lamps with extra plugs for my power cord. Had a turtle mocha latte which was good and lemon pound cake that left a lot to be desired. As a resident sweets pro I have thrown cake away, this was a first as it was heavy and greasy. Also had a smoothie which is just fruit concentrate.

Not bad for a Saturday goal setting session. Stick to coffee and leave the rest.

S
3 years ago

This place is very nice relaxation spot in Carollt...

This place is very nice relaxation spot in Carollton, it has a very calm vibe even on the busiest of days. If you're a college student, then this is an amazing place to relax, study, and have a cup of coffee