4 years ago
My 20 something daughter chose to move into the Ga...
My 20 something daughter chose to move into the Gables Mill. She had lived at a previous Gables property and had a wonderful experience and expected the same here.
Even though this property is older, its closer to her job and in a great location. The apartment is nice.
Her first week of possession has been a frustrating nightmare and she s been unable to inhabit it. The first day walking into the apartment there was a smell coming from the air conditioning. Looking up at the air vent in the bedroom sent off shock and alarm bells. The vent was full of dirt and what looked like black mold up on the duct work.
Immediately, I went to the HVAC and opened it. See the attached before pictures. We were horrified. Went straight to the office.
Lauren, Ty, Matt and Daniel couldn t be more helpful and kind. They try to do the right thing. However, the management team doesn t.
After sending over a new filter, they thought that would be enough. Then they sent in a vender who did put in a new vent in the bedroom and sprayed something that was supposed to help. The after pictures show that it didn t.
Worried about staying and breathing this, we hired someone to give us a 2nd opinion, as to the safety of breathing in this stuff. He felt that it needed a deep cleaning from the fan down. When asking the Gables to do that, they said, No.
When we asked for a discount, due to the issues, and for the money we re spending on their system to have it safe for our daughter. Another NO. The sad thing was you could hear the rude management lady talking to Ty, and saying, That s just how it is. You could hear her across the room.
Maybe these pictures will speak more than 1000 words and get their attention. Does anyone want to breath from a system like this? How could a management company be so dismissive of such a serious issue?
The smaller problem was the lack of painting, which was taken care of.
Can t say enough nice things about Lauren, Ty, Matt and Daniel. Just wish that the Gables Corporation would support their efforts and do the right thing for my daughter.