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What reviewers say about Frisco Public Library

Generated with AI from 122 reviews on Trustburn · updated 27 days ago

Customers generally describe the library as a fantastic and awesome place with great customer service, though some note that it can be loud and that patrons or staff sometimes lack proper etiquette. A few reviewers appreciated the drive-through service during social distancing, while others were irritated by noise and disrespect for library collections.
What does Frisco Public Library do?

Frisco Public Library is a library that provides books and a place for people to spend time, read, and study. It also offers drive-through service and operates a Bookshop with used books donated by the community.

Are there any complaints about Frisco Public Library?

The critical reviewers wrote that they experienced rude staff, strict enforcement of rules that made them feel like intruders, and issues with noise and etiquette from other patrons. They also cited specific instances of poor customer service regarding overdue books and messy tables in quiet areas.

What do people say about Frisco Public Library outside Trustburn?

Outside of Trustburn, it is mentioned that the Friends of the Frisco Public Library is a non-profit organization that runs the Bookshop at the library. This shop sells used books that come from community donations, with all proceeds being used to support the library.

AI-generated from reviews on this page. Verify anything important with the company directly.

Jaclyn Thies
Reviews 1

The play area for little kids is seriously amazing and FREE. Love that there's a little area for babies as well. Will definitely be back soon! They also have separate areas throughout the children's library with other activities, some for older kids. (Play area is 5 and under).

J J
Reviews 1

We love this library. The staff is friendly and helpful. There's a large children's section on the second floor. The fourth "adult" floor is especially pleasurable, and an excellent place to read... very picturesque with a vaulted wood high ceiling, and nice views of the surrounding area. It would make a good filming location. Easily a 5 star rating. [Unfortunately the city has decided it needs this space for administrative offices. The library will be completely relocated down the tollway to a flat one-story building. This seems like one of the worst city planning decisions in history.]

Jason Snead
Reviews 1

I actually love coming here with my kids and doing homework after school it is very quiet and peaceful but the only reason why I gave them a four-star is because I feel a little bit of racism since I am Indian. Maybe I am being insecure but is the way I feel every time I go there they woman looks at me like I am different versus the other way she treats others.

Christina Chen
Reviews 1

This used to be my family's favorite place to go. It was a joy to browse for hidden gems among the shelves. Sadly, We no longer find it so. Now, when I show up, I feel like an intruder. Once inside, i feel like a prisoner or felon with every move watched. The second floor is not even opened to adults to browse for their children. I can't leave fast enough and feel like I am escaping. People are no longer encouraged to read and enjoy the library. This is a sad turn of events for this place. We have decided this is no longer a place that want or promotes the joy of books and definitely not a place for enjoyment. I love books so we will seek our books elsewhere from now on.

Diane
Reviews 1

Great selection and features up to date technology. The staff are very helpful and customer service is great. Very busy library. The kids section is very noisy most of the time which doesn't bother us since we don't linger here for very long.

Suresh Vastrakar
Reviews 1

Wonderful and very supportive staff. The first best experience after relocating from CA SF to Frisco (The Frisco Public Library). Nice collection of books. Very organized and easy to find. Beautiful location, just walk around after Library visit.

Sereen Qawasmi
Reviews 1

Perfect for students with ADHD. I have ADHD and with learning being virtual it has been extra hard for me to focus. The cubicles are the perfect environment for someone like me. They are comfy, sheltered, and away from distractions. I have never been able to study as well as I have here.

Denise Mcmahan
Reviews 1

The children s librarian was rude to me and my kids. I went ahead and checked out some books anyway. A while later, I received an email notifying me that the books were overdue. I called about 5 days later to renew them. The lady on the phone said that she couldn t help me. The books were already SO overdue, that she couldn t renew over the phone. Really??? 5 days? I will never use this library again. Terrible customer service.

Aisha O.
Reviews 1

Good selection, beautiful building, the right environment to get work done but also to just relax and enjoy a good book. I haven't discovered the time of day when all of the private study cubicles are NOT taken, but I'll keep trying. Maybe they can try to incorporate more study seating or laptop tables on the regular chairs...Love this library.

Firstname Lastname
Reviews 1

So I am on the fourth floor of the library yesterday (This is the quiet study / reading / etc. floor) and I am working on my laptop. The person across from me starts pulling out multiple plastic food containers. I was waiting for a bottle of wine to show up out of the bag to go with the 4 course meal. I am trying to concentrate and all I hear for an hour is crunching noises and lips smacking. So, today I am located somewhere else on the fourth floor and I put my computer bag down on the table and I didn't notice a giant glob of sticky food mess on the table. My computer bag is now ruined. That is the last time I am coming here. Apparently this is a library / restaurant, a new concept I guess. Apparently the staff doesn't care, so I am out of here.

D'Andrea Dixon
Reviews 1

Amazing place. A place where their is peace . I have a 8 week old daughter and I was allowed to bring her with me to the adult floor to use the computer for mandatory college assignments . No one complained. All you see is hard working people every where reading writing working towards a goal in life . Lots of resources . I am homeless right now and I even have a chance for housing voucher due to just asking human resources a question. Needless to say The library is a place you should always bring your kids to . Lead them in the right direction . So many opportunities . I love Frisco Public Library.

Rebecca C.
Reviews 1

So much fun for young children! My friend and I take our 2 & 3 year olds for storytime, and to play in the explorer train area. Educational and make-believe play things inside! Well organized library displays like board book sections.

Keyur Mandani
Reviews 1

Awesome place to study. Everything is very well organized. Place is really clean and Calm. I always come here for my studies. Few group study rooms. A big Quite Hall for reading. Lots of Digital and physical books and movies to read and watch. Public computers are available and always get books for a rent.

Miss Lady Kim
Reviews 1

I was highly upset because the people who frequent the library don't have proper library etiquette and the library workers don't either (lady wearing tye dye shirt, with brown hair 06/14/19). I was trying to concentrate on a very important test and they were extremely loud. I would not expect that from someone who works there. Guess I'll find another library because I didn't expect this from nice place like this.

Roy Adams
Reviews 1

A wonderful library! The children's section on the 2nd floor has an excellent selection of books. They also have an interactive train play area for 5 and under, puppet areas and other rotating interactive stations for older kids. There are a variety of learning stations and computers at various locations. Their ebook inventory is always increasing and patrons can suggest new acquisitions

Ashley Baker
Reviews 1

This is one of my favorite libraries in North Texas. I love the area it's located in, how the library itself is laid out regarding genres, etc. So, I definitely recommend visit the Frisco Public Library whether you're young, old, or somewhere in between.

Puja Modha
Reviews 1

I love it here. They have gone above and beyond (especially during COVID times) to be friendly and attentive to patron needs. Anytime I have called or gone in person with a question, I'm met with such a positive associate. There always seem to be a variety of programs and things to do that would are great programs for kids and adults. I look forward to exploring these more once COVID is over. With COVID, they have taken great precaution so that they're patrons can still have the joy of reading through these trying times. I especially love the addition of the curbside pickup. Thank you for keeping me safe, and entertained!

Jeannie Kelly
Reviews 1

I had the pleasure of stopping by the Library today and signed up for a card! The app is very easy to use and everyone is exceptionally sweet! Particularly Mrs. Jennifer and Ms. Amy who was exceptional at showing me The library is sanitized and is heavily compliant on protocol. Make sure to stop by and say .

Van Allen
Reviews 1

I have visited libraries all over the world... #NerdLife. I visited here last weekend with my daughter looking for Law School books for her. We've been a fan of this library for years, since she was a toddler. This has to be one of the finest public libraries in the country. They are progressive about learning for all ages. There were even people checking out science projects and travel projects. We found a few books to check out -- audiobooks and hard cover books. We also purchased a few books from their "for sale" section for $1 each. The Customer Service help people we encountered were the best. I should have taken some pictures, but it's a library, a very very very excellent library. You should go and take your own pictures. They have exceptional PPE practices.

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About Frisco Public Library

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Frisco Public Library: A Comprehensive Guide to the Best Library in Texas

Are you looking for a place where you can read, learn, and explore? Look no further than Frisco Public Library! Located in the heart of Frisco, Texas, this library is a hub of knowledge and resources for people of all ages.

With over 100,000 items in its collection, including books, magazines, DVDs and CDs, Frisco Public Library has something for everyone. Whether you're interested in fiction or non-fiction books or want to learn about history or science through documentaries and educational videos - this library has it all.

The library also offers access to online databases such as Ancestry.com and Mango Languages. These resources are perfect for those who want to research their family history or learn a new language. The library also provides free Wi-Fi access so that visitors can use their own devices while they are there.

For children and teens, the library offers an extensive collection of books as well as programs designed specifically for them. From storytime sessions to book clubs and summer reading programs - there's always something happening at Frisco Public Library that will keep young minds engaged.

In addition to its vast collection of materials and resources available on-site at the library itself; Frisco Public Library also offers an array of digital services accessible from anywhere with an internet connection. These include e-books & audiobooks via Overdrive/Libby app; streaming movies & TV shows via Hoopla Digital; downloadable music via Freegal Music Service; online courses & tutorials via Lynda.com (now LinkedIn Learning); digital magazines via RBdigital Magazines (now merged with Overdrive/Libby app).

The staff at Frisco Public Library is knowledgeable about all aspects of the facility's offerings. They are always ready to help visitors find what they need whether it be assistance with research projects or recommendations on what book might be best suited for their interests.

Frisco Public Library is more than just a place where people come to borrow books - it's a community center where people gather together around shared interests like reading groups or author talks hosted by local writers' guilds such as North Texas Romance Writers Association (NTRWA) which meets monthly at FPL branch location near Stonebriar Mall area). The facility also hosts events like art exhibits featuring local artists' works displayed throughout various areas within building space year-round!

Overall if you're looking for a welcoming environment filled with endless opportunities for learning new things then look no further than Frisco Public Library!

Address
6101 frisco square boulevard
Categories
Libraries