Frey Lutz Corp Review

Frey Lutz was recommended to me by a friend. They were courteous and helpful over the phone, and scheduled a visit that same week to give us a quote on the project. When we decided to use their services, they were completely understanding of our schedule requirements for the job. Sean F., who did the actual work for us, was knowledgeable and pleasant and freely answered all the questions I had about what he was doing. Sean finished the job on time, at the quoted price, and I couldn't be happier. A great experience, one that I would recommend to any of my friends ( and family members I like).

The salesman was very professional and answered all of my questions. The installers treated our home like it was their own. Very courteous and did everything on a timely and professional way. Great job.

Our 15 year old Lennox Heat Pump basically quit on us Sunday, December 22nd and we learn on Monday that the cost to get our Heat Pump running was prohibitive. Monday afternoon I started calling HVAC installers to get estimates for replacing our Heat Pump. Of all of the companies that I called the most responsive was Frey Lutz's Joe Klazas.
Upon meeting Joe, I soon came to feel that he was more knowledgeable, more thorough, and more competent than all of the other estimators that provided us with estimates. We felt that the estimates that Joe provided us spoke volumes for Frey Lutz and sealed the deal for us. We were even more impressed when Joe sent us an e-mail introducing us with The Install Team, Charles G. and Jeremy R. When Charles and Jeremy arrived at our home, we felt that we already knew them. More impressive was when Charles told us that they would be at our home at 7:00 AM and they arrived at 6:55 AM. Charles and Jeremy were very professional and all business. We do not think that they even stopped for lunch. They started working at 7:00 AM and at 3:00 PM the entire installation was complete. The job that Charles and Jeremy did confirmed for us that we had made the right choice in choosing Frey Lutz. Thank you Joe, Charles, and Jeremy for a job well done.

Joe was great at getting us the right equipment for our needs and worked w us at the budget we had. Charlie and Jeremy were excellent installers and very professional and was comfortable having them in our house all week. I highly recommend them to anyone looking to have Hvac work done.

Gave me 1 alternative I was hoping for more options.

I have had Frey Lutz instal and service my heating and AC units as well as my water heater. From placing the phone call into Frey Lutz to the end of the service call everyone has always been friendly and professional. Just today Sean Fasig worked on my water heater. This Technician quickel found out what the issues were, fixed them and explained what was wrong, what he did and why it needed done. All using terminology that a person could understand. I can t say enough about this company and the professionals who work there. Sean Sure is one of them and you would say the same if you had the privilege of meeting him. I will always recommend Frey Lutz.

I had a great experience replacing my furnace. Joe was very respectful of current circumstances when giving me a quote. He explained what I needed and provided me with several options to fit my budget and home needs.

The two gentlemen showed up to the house right on time and got the job done more quickly than they had planned.

I shopped around with 6-7 local HVAC companies. Save yourself some time and just call Joe Klazas at Frey Lutz.

Sean was very helpful and informative.He is Very Good At his Job and Friendly.Excellent Service!

The staff at Frey Lutz were amazing to work with. From Joe K to Charlie and Jeremy there professionalism was great. Joe stayed in contact with us as we were waiting on one of the units to be delivered to the shop so that it could installed at my house. On installation day, Charlie and Jeremy were great they laid a drop cloth so that my carpet would not get damaged as they were moving equipment throughout the basement. Thank you for all of your hard work and helping making this a smooth installation.

Top notch mechanic contracter heat, cooling plumbing bailed me out when I was in a bind. Consumate professionals

Sean F. does excellent plumbing work! He's knowledgeable, experienced and professional. Not only does he do the repair and/or installation that's necessary, but he also thoroughly explains the features and functions of the new equipment to the customer. Joe K. and Deb , at the office, get a customer service efficiency thumbs up, too.

Great experience from start to finish. Everyone was professional.

I called at 2 and the field rep Josh was there by 3:30. Amazing service. Josh determined exactly what the problem was with my air conditioner. He had to run to Lancaster for a part and drove back through a nasty thunderstorm with heavy wind, rain and hail to come back at 5 to fix the air conditioner. I fully expected him to come the next day but he came back regardless of the time and weather. I was fully amazed by this delightful young man and his dedication to getting the job done! Kudos!!

Charlie and Jeremy were on time, pleasant and ready to work, even on the hottest day of the summer and knowing they would have to be in the attic at times. They were efficent, explained the system, and answered all my questions. They cleaned up after themselves and Joe followed up the next day, too he was great to work with through the whole process, and financing was a breeze. They were super sweet to our big pup, too! Thanks guys! Appreciate the hard work!

Called them for service on my Lennox A/C system. Kevin did a nice job getting us back up and running. Would definitely recommend!

Very pleased with the quality and execution of the installation of our new Lennox gas furnace and central AC.

Work was completed in a timely fashion with a thorough clean up upon completion.

Very happy with Frey Lutz overall and will recommend your services to my friends and neighbors.

Frey Lutz did a great job with my installation. I had two AC units go out at the same time. Frey Lutz was very quick at responding to my request for quote and was able to start the job within 2 days of me signing the quote. The installation was fast and efficient. I was very satisfied with the final installation. That went beyond my expectations!

The service tech was on-time, quickly addressed the issue, and was friendly. I will definitely use their company in future.

I would give these folks a zero if I could. They came out to give us an estimate to do electrical work in our home that was being renovated and I never heard back from them. Customer service at its worst.

We will NEVER again Call ANYONE ELSE other than FREY LUTZ!!! They are first class company!! Thank you!!! See you for our next project!

The entire team was great. I couldn't say enough. Highly recommend Frey Lutz!!

Central air changed my life. Kevin S was out service technician and he did an awesome job. He was on time and curtious and most importantly listened to our thoughts and concerns. Would highly recommend Frey Lutz Corp for any HVAC needs.

Ryan is always very helpful, knowledgeable and willing to go the extra mile whenever he s called upon. I would definitely recommend him for future projects and problems.

Very pleased with the work that was done. Professional and courteous. They walked me through the details of my new system. Highly recommend!

Frey Lutz did an excellent job in installing our new furnace, they were friendly, professional, and when the job was completed they cleaned everything up and left the area very clean. Thanks for a job well done!

Josh was great. He was at my house the same morning I had called. Josh identified the problem with my central AC and had it fixed quickly for a fair price. I will definitely be using Frey Lutz again in the future.

Joel did a great job! I will be using Frey Lutz again in the near future!

Very professional install, techs were very clean and precise. Equipment is runny very efficiently and is very quiet. Thanks Frey Lutz!!

Calling for yearly pm service for our HVAC unit was handle with professional and respect from Servicemen, Kevin S. He answer all our questions and offer suggestions for our HVAC unit. Would recommend this Frey Lutz Corporation and Kevin S. to neighbors, friends and family.

My husband and I great appreciate all Joe did so we could get our air conditioner replaced when others said they couldn t help us till middle of august or September. We wish to thank all the guys Charlie and Jeremy Joe and any one else at Frey-Lutz that help us get a new Airconditiiner. Since ours died on us During these extreme hot days -(. But must say are Lennox it last us 17 Year s God Bless it for taking care of us all those years) . Now we have a even quitter Lennox furnace and Airconditiiner Thanks again from Mr.& Mrs. Larry & Dawn Rhodes We re appreciate each job each of you did did to bring about our getting relief from this heat. God Bless. You Joe K. Charlie & Jeremy and all at Frey Lutz

We have been customers of Frey Lutz Corp for 25 years. Last evening our sump pump failed. We called late in the evening about 8:50 pm and received a call back within minutes from Sean F. We explained the problem to him and he arrived at our home about 40 minutes later. He made some adjustments and the pump was running. Within about an hour, the pump failed again, we called Sean and he returned and replaced the pump. He came back this morning to make some additional adjustments. He explained everything he did, was very courteous and thorough. We will continue to use Frey Lutz Corp. for all of our plumbing needs.

Very Friendly, explained everything he was going to do. We will definitely use him again.

I could not have asked for a better crew of guys to work with. Starting with the internal Joe Klazas all the way through to the installers Charles G and Jeremy R. What a fantastic team. They were here promptly in the morning and hit the ground running. I am so thrilled to have central air in my home. They took their time showing me how to work everything. I would highly recommend them. I couldn't be happier with my new system. THANK YOU FREY LUTZ!!!!

Joe was very knowledgeable about the units, how they worked, and what would happen during the installation, as well as explaining everything about the quote including any rebates. His follow-up before and after the installation was appreciated. Charlie and Jeremy were efficient and thorough during the installation. They were very professional, courteous, and helpful in reviewing the instructions of how the new thermostat works.