Car buying made easy. Ivan was terrific, highly r...
Car buying made easy. Ivan was terrific, highly recommend the dealership and our salesperson
Car buying made easy. Ivan was terrific, highly recommend the dealership and our salesperson
Bought both my vehicles from Freedom Toyota. Went to get them inspected both at the same time today. Some one went in my console for no reason because the owners card and insurance card were already laying on the seat. I had $100 in cash taken from my console. No one's to blame I guess except my self. Complained and even had the police involved. I gess when they say service department they mean help your self with what ever you can find. The service manager and department we're very nice. I wasn't but I still paid my bill. Someone got a $100 tip. Merry Christmas P.S. don't trust anyone.
Everyone at Freedom Toyota couldn t have been nicer to me all four times I have met up with their service department. Very professional and I will continue to use Freedom Toyota.
Excellent deal, excellent sales reps, especially Jeff Hinkle
I've used your services several times and am always pleased with the customer service and workmanship. My kids absolutely love the homey atmosphere and especially the snacks!!
Staff was not pushy at all. We made our own decision to finally purchase a vehicle and we love it. Process was simple and easy. Highly recommended going to them for your vehicle purchase.
appointment scheduled for an oil change but took 90 minutes for it to be completed. poor management of personnel in my opinion and overbooking of appointments.
Scheduled online, got both phone and email reminders. Work done promptly. Car was washed before I picked it up. Been going there over six years.
I am so glad I purchased my vehicle at freedom Toyota! Not only am I in love with my car, but their service perks can t be beat! My oil change, with free pick up and delivery, was cheaper than most of the places I ve gone to in the past and I don t have to worry about getting my juke there and back. Highly recommend to everyone!
My family bought a RAV4 from Freedom Toyota just a week ago. Mr. Doug Murphy, he is not only the best dealer but also he is the best kind heart man forever I met. Our family became his friend too.
Fast inspection and a loaner while they were working on my car. Friendly, professional service
Doug at Freedom Toyota took a caring approach during each of our visits. He even allowed us to test drive vehicles with our service dog to make sure he was as comfortable as the rest of the family. Couldn't have asked for a better, more straight forward experience. We love our new Toyota RAV4 Hybrid!
The service was excellent above and beyond ,l recommend it to anyone that needs to buy a new or used vehicle you won't be sorry I recommend it to anyone so please make an effort and visit this place you won't be sorry
Doug made the entire time I was there about me. He didn't run off for other customers with bigger sales. I drove all the way from Bloomsburg twice for the deal and purchase and both times felt like I was being treated as family.
My husband and I received the best service provided by Doug Murphy. He is friendly, courteous, a very good listener to meet our expectations in buying a new 4-Runner and most of all, extremely knowledgeable. He had all paperwork prepared in advance, therefore, there was more time for him to explain all the new details of our new 4-Runner. We would definitely recommend anyone to see Doug when at Freedom Toyota. He's the best!
First time car buyer, very pleased, especially with the service I received from Jasten, I'll be going back to Freedom Toyota for my next car for sure.
My visit to Freedom Toyota was great from start to finish, when i walked in i was surrounded by smiling face all ready to assist me, the sales person Weston was ready for my arrival, information on the SUV, keys in hand and SUV ready to test drive. But please note that in all my time in Weston presents he never once tried to sale me the car I came to look at, never once did he make a sales pitch, I was in pressed, and I came away from there happy and with the car I came to look at. If you're looking for a no pressure dealership this is the place to go
I had to return to get a fog light lens put on so my car would pass inspection and Erin was thorough, polite, and most of all very happy and friendly. There is nothing worse than having to deal with a grumpy service person and Erin was a breath of fresh air in an industry fraught with rude and hurried customer service reps. It is because of Erin that I will continue to drive 25 miles each way to have my car serviced at Freedom Toyota.
Paid for a new filter and labor but they never touched it. Many promises of getting a call back from Freedom and never heard anything. Had to get Toyota involved for them to finally do something. Awful company, avoid.
I could not recommend freedom Toyota enough! Great service with no pressure + got a great deal on a used car! Donny Frantz was so patient and helpful not to mention available through any means of communication. Do yourself a favor and check them out!
This is our fourth time buying a vehicle from Freedom. In the past we always got something that was already on the lot. This time we decided to get exactly what we want. Since Freedom has virtually no color selection, we had to have a car brought from another dealer. We were there on a Friday morning and were told that they might even get the car tomorrow (Saturday) and if not, then on Monday. Monday came and still no car. We didn't actually get the car until Thursday. Sat in the dealership with a 5 and 3 year old waiting for the paperwork to be drawn up, which we were told it would be ready when we got there. Signed all the papers and were ready to head out to check the car. To our surprise, it wasn't exactly what we ordered. It was suppose to have the second row of captain's chairs but instead came with a full bench seat. The kids were hungry, tired, and on the verge of a meltdown, so my wife said it was fine. We weren't offered anything for the wrong order just told that if we change our minds, we have three days to bring it back. We are normally very pleased with Freedom but this time it was a complete disappointment.
Great place to buy a car I got my car off of them and there great
I bought my Prius from Freedom and worked with Donny Frantz. What a pleasure! I test drove at other Toyota dealerships closer to home, but decided to buy here because of their customer service and Donny's knowledge of the Prius. It's my first hybrid, and he was so helpful explaining everything! Plus I got a great deal! They made the whole process so easy, my two hour drive was worth it. I'd definitely recommend Donny and Freedom Toyota.
The customer service was remarkable and our salesman Jeff Hinkle was friendly and honest and without a doubt very helpful I would def recommend buying a car from them
Customer service in the car service was excellent as usual and I always look for to get my car washed this time it just happened to be pretty shity wash job
I didn't buy here,was only looking but the service I received was extremely helpful. Prices seemed inline with the area and everyone I know that bought cars there say they would again.
I don t life nearby, but got a flat tire near them. They gave me instant, excellent service, without overcharging me!
Donny was great! Not only did he take the time to deal with my husband and myself but he also took the time and established a relationship with our children. The paperwork process can take a few hours, however Donny had us in and out in our new vehicle in less than an hour!
We will be back for our next vehicle purchase
Staff is excellent. It's easy to see why Freedom is "a life improvement company." Doug Murphy was easy to work with and helped me get into a car on my terms. I would recommend Freedom to anyone looking for a new or used car. Especially considering the referral program.
Excellent customer service. Went out of their way to make sure I was satisfied.
Doug is a awesome salesmen, he works hard and does whatever he can to make you happy. I was his FIRST so i'm extra special :) our joke I was his first car sale when they were still in Schuylkill Haven, and i coulde't be happier working with him. See you soon Douglas !!
My sales rep., Hunter was awesome! He was so down to earth & accommodating. He was not pushy or unwilling to help. I received the same treatment from his Sales Manager Kim. They were so approachable & willing to work with me. Wes the Finance Manager was very funny & made sure I understood everything that I was signing & took his time to go over my payments as well as any add-ons to my loan. I have spoken with Hunter in a friendly/personal tone a few times since I purchased my truck.
Took my '12 camry in which i had just bout that had a TC malfunction under a service bulletin extension.Erin Chicu helped me everystep of the way and took care of everything including a loaner for the time i was without my vehicle.i had my car back within 12 hrs with not onlya brand new TC and updated ecm but gaskets,hardware, new fluids etc.if you are looking for an affordable fast friendly dealership,go to freedom toyota they will take care of your woes.
Jasten made the deal easy. This was hands down the easiest, quickest and painless process ever!! I would highly recommend FREEDOM TOYOTA.
Thanks guys,
--A proud 4Runner Owner
We have been a customer at Freedom Toyota for nearly 14 years. We have purchased five Toyota's over the years and still have all of them. The service has fluctuated greatly.
Today, when I visited I presented a coupon for an oil change however, when I went to check out the coupon wasn't taken off the bill. In addition, I was invoiced for an extra quart of oil. When i told the cashier he simply reduced the price but, never changed the qiantity on the invoice. After I pointed that out He still didn't correct the bill appropriately when I showed him what the true price should be compared to the coupon. I asked him to refund the difference on my credit card but, he pulled $3 out of his wallet which was still $0.75 short of what the true amount should have been. While this may seem insignificant it demonstrates the lack of courteous and dedicated service to loyal customers.
I was recommended initially to buy my Toyota there from a family member however, they have long since left freedom Toyota as well as another family member. We are nearing the point of purchasing a new vehicle and not sure if we will continue with Freedom Toyota.
I purchased my Sequoia in March as a Certified Used vehicle and I woke up today with a dead battery. No ones fault, it just happens sometimes. I called the service department and Erin was awesome. She got me in for this afternoon. Upon arriving, Chad helped check me in and asked if I would like a car wash too. I felt bad as it was Friday evening and didn t want to keep anyone there later than necessary. He assured me that they had time and were happy to do it. I waited in the lounge for a total of 20 minutes from start to finish. No charge since it was just purchased, even as a used vehicle . I can t say enough about the courtesy and consideration given to me today and I just want to give a huge shout out to both of them and the rest of the service crew. These programs haven t always worked out as planned for me in the past at other places but today it was spot on here and I am super grateful. Kudos to you guys. Keep up the great work!!!!
I always have a very satisfying experience with Freedom Toyota's service crew,, Ashley Sweikert is very friendly, accommodating, very helpful, providing excellent service to my visits at the service department. Definitely would recommend having your vehicles serviced at Freedom Toyota.. Second review: Having my vehicle serviced at Freedom Toyota for almost 6 yrs is always a satisfying experience. Nicky Gentili is very helpful, accommodating, friendly, providing satisfying service results to my vehicle.
Really nice, clean facility. Everyone was very helpful and friendly, especially Hunter, Weston and Eric. I d recommend them to anyone! Left with a smile and my car!
It was a pleasure doing business with Freedom Toyota. They made the buy and trade process a breeze. It was worth the hour and 15 minute drive.
Our associate Jeff was great. He really searched to find something agreeable in our budget and was very transparent through the whole process. He was friendly and willing to work with us. He was honest with us through the process and we didn't feel like we were being upsold or taken advantage of. He got us a great deal on a great car. Would recommend to a friend or family member. The process took a little longer than we would have liked with a lot of waiting, especially talking to the loan department but overall a largely positive experience.
I have been driving and buying cars for over 30 years and I always dreaded going to a car dealership. They have a no-nonsense pricing like CarMax ard carsense. there's no negotiation needed. It is the best experience I've ever had there was no stress no agitation. it was actually enjoyable
Service excellent only one thing I paid to have inside cleaned they could have done a better job. The inside of doors in bottom weren't even touched they left dirt
No pressure, gave lowest cost...no haggling w price, and always got back to u in a reasonable timeframe
We have been very pleased with our experience at Freedom Toyota in Hamburg. From the moment I contacted them via their website they were extremely quick and helpful in contacting me and sending me pictures of things I had inquired about before making the almost 2 hour drive. We decided to make the drive and were helped by Liz Freeman. She was fantastic. She was not pushy at all and was very helpful and friendly. When we decide to make another purchase we won't hesitate to go back!! I LOVE my Rav 4!!!
The staff at Freedom Toyota is awesome to work with. No pressure. Answered all of our questions. Our salesman Doug did a great job, and Jeff helped us get an awesome interest rate for our car loan. This is the 8th car that we have purchased through Freedom and we will definitely be back when it is time for the 9th one !
Take time off of work to get a part out on only to find out they made a mistake and instead of a $495 part it would be all but $1,000. Thanks Freedom for wasting my time and me losing out on work.
I can't complain everyone was very pleasant and helpful. I personal want to Thank Doug Murphy for helping us get another vehicle...
Doug Murphy did an outstanding job from start to finish. He went out of his way to make sure the car I purchased was just right. I drove an hour to get here from a referral and will definitely buy here again.
Excellent Customer Service!!!
I had to write about what a wonderful experience we had with Craig Zoppa! He was so professional AND HELPFUL on the phone. I was having a particular issue with my car. He listened intently and said he would get to the bottom of it and even arranged for a loaner car so he could assess the car when it started cold in the morning. Craig was friendly, knowledgeable, professional, efficient and a pleasure to deal with! As always ... I LOVE FREEDOM TOYOTA! It's a "CLASS" organization! I'm so glad Craig moved back to the area and is with Freedom once again. Thanks again!
It does not get any better. Amazing staff and huge selection of cars. Ivan was an excellent salesperson in every way and Freedom Toyota helped me get rid of a car that I did not want and gave me an excellent deal on a new one. The whole process was so painless and comfortable, they were not pushy in the slightest. I felt like Ivan was talking to me as a friend, not trying to sell me something at all. I am not one for amenities at a location so I don't care but if you are into that, this is the section that this dealership could improve (snacks, beverages, waiting area). They really spent their time and gave effort to work with me. Out of all the dealership experiences I have had, this one takes the crown. Best customer service hands down.
Erin Chicu was great ! She jumped in to help me while the guys just sat there looking at me and not offering assistance.
Test drove an suv from this dealer on 1/2/17.At this time I was given a paper stating transmission was not faulty or defective.So with this assurance I purchased the Suv.The very next day and less than 100 miles on car since purchase it had to be taken to a transmission shop.I called Freedom and spoke to Ray Dubbs.I ask him if he would like to drive the car and he declined.I was offered to return vehicle but I would have to take a $500 loss on taxes and notary fees and would end up with no car.Really, that's an option?I was given a 2nd offer to trade vehicle on another vehicle on lot...I didn"t want any other vehicle on their lot.And lastly, with some coaxing, I was offered $500 toward repair of transmission which ended up needing total rebuild at a cost of $3200.Sorry, but this is an insult and an unacceptable way to do business.I have tried to contact owner several times in differing forms of media to discuss this situation but he doesn"t even respond.Although, the dealer has contacted me several times since the purchase to leave messages trying to conjure up more business from me.Selling a faulty car with a major issue and telling the customer it is good is wrong.I have been very respectful with anyone I have spoken to at this dealership but this situation will not just be brushed under the rug.I will pass my story on in reviews,daily contacts and other forms of media until this is made right.
My experience was i feel like i was ripped off by toyota. Toyota is refusing to do anything about it. You buy a 2016 new car and it needs tires every year. Time to lawyer up and take take of this lemon toyota had sold me
My buying experience was simple! The salesman was professional and friendly, no pressure to buy at all. I bought a used vehicle, some minor issues with the vehicle surfaced. Called the service department and they listened intently and without hesitation set up an appointment to get my car in and looked at .I will and would recommend Freedom Toyota of Hamburg to everyone!
Very nice staff, short wait time and excellent service.
The staff was all incredibly friendly and helpful however I don t believe a routine oil change and rotation should ve taken 2 hours. I worked for Toyota of Scranton and we had those appointments done in 45 minutes consistently.
I am very disappointed with the sales department - today my husband called, as in the past we have a great experience with Freedom and after the treatment today we will look elsewhere.
The experience today was to be hung up on and then once he finally spoke to someone, he asked for the gentleman that has assisted us in the past J___ and we were told "you mean Joel" My husband said no but ok, and was put on hold. Someone (not J___ or Joel) answered, my husband stated that we were looking to see about purchasing a Rav4 and wanted to know about the specials currently being offered. The sales person said "All the information was on the internet, you can look there" He then stated "anyway - you have the Chrysler side". My husband than asked to be transferred and was told that "I don't know how to do that, just call back"
Well, Mr. Salesperson - we will not be calling back - we will be calling a dealership that actually wants to sell cars, treats people with respect and that understands when selling cars, without customers, you have no paycheck.
Great service, but please don t convince my wife that other work needs to be done. Oil change and inspection means oil change and inspection.
The team at Freedom Toyota Service Department were great! We were traveling to NJ when my SUV broke down late at night. I had the vehicle towed to them and they got me back up and running with in a reasonable time. Very accommodating and showed that they cared.
Had an appointment for my inspection. Pulled in they took me right away we're very friendly and helpful. Waited for it, it was done quickly properly. Even received a complimentary Car Wash when it was finished. Excellent service.
These people know their stuff. They can help you find the exact vehicle that fits what you are looking for in your price range. Plus they can get you financed even if your credit sucks. They were able to get me into an 07 Toyota FJ Cruiser in SUN FUSION YELLOW back in February 2017 with a monthly payment of ~$300. I pay more than that a month to turn that 4 year loan into a 25 month loan to make my interest payments less and to build my credit up higher.
The staff were very knowledgeable and helpful. I would definitely recommend Freedom Toyota!
Great helpful team, hassle free car buying experience.
It has been great working with Donny, Wes, and Brian to get the truck of my dreams!
In and out quickly, friendly and knowledgeable staff
Our experience at Freedom Toyota was and always is great. It was a 10+ from start to finish. Freedom Toyota including dealing with Joseph Gildea was really great.
Great Leadership!! Great Organization!!
I bought a motorcycle (Victory Cross Country Tour) from this dealership & Blake, Jermain & Eric were tremendous at assisting me with the sale & registration of this bike. Since this "car dealership" doesn't have motorcycle tags, it made registration quite a task, but Jermain, Blake & Eric made it happen flawlessly.
I did not have a ride to the dealer to pick up my motorcycle, so Blake offered to pick me up at my house in Collegeville, PA (1 hour and 10 + minutes away) & drive me to the dealership. He went out of his way to drive all the way to my house and pick me up. Then Jermaine went out of his way to get all the paperwork together & coordinated with the tag place in Hamburg, PA. Blake then drove me to the tag place in Hamburg, PA to get my motorcycle license plate.
Oh wait, I almost forgot. I had to get on computer conference call that I forgot about and I left my computer at home, so Jermain asked Eric (IT guy) to set me up with a computer so I wouldn't miss my call. Eric got got me a computer & a table to sit at &, thankfully, I didn't miss my call.
If it wasn't for Blake, Jermain and Eric, I would have never bought this bike. These guys were TOP NOTCH AND AWESOME to deal with. All three went over and above what they had to do & I couldn't be more appreciative!! I love my bike and am grateful for all their help!! Not many people now a days go this far out of their way to assist others, but these 3 did!! Great Organization and Great Leadership!!
Thank you guys very much!!
I Highly Recommend doing business here.
My family has been working with Raj for years. He's amazing.
The day we purchased our new Rav4 went OK. I financed the whole deal through my credit union and didn't put any money down and took my trade in as a cash out deal. Doug Murphy on the day of our transaction was great as I've used him a couple of years on another new vehicle purchase. Throughout the day he kept saying if their is anything I can do for you at any time just let me know. The deal is done and Doug said, "you'll get the check for your trade in in the mail about two days. I thought OK no problem. Then a week goes by....nothing. I send Doug an email asking where is my check.....nothing, completely ignored. I let it go for another week. I then call Freedom Toyota about 12 days after our purchase and ask to talk to Doug and the secretary (lack of a better term) said he's off today, but he'll be back tomorrow from noon to 8pm. I then call back the next day at 12noon on the sharp and finally got a hold of Doug. He told me that he doesn't know if anyone is here today that signs checks and can he call me back. So I'm thinking it should only be a few minutes and he should call me right back. Nope.....I waited and waited. I then jumped in my car and drove myself to the dealership and I find Doug and immediately he's a little snarky with me with him saying, "why are you here?" I then explained that I just talked to you on the phone and I'm looking for my check. He then continued the snarky attitude "can't you see I'm with a customer right now. I told you (on the phone) that I was with a customer." Which he didn't and I knew was B.S. because I called him right at noon when he walked in the door at the start of his work day so their was no customer. I'm standing there thinking what am I, chopped liver? As far as I'm concerned the deal isn't done yet, but Freedom and Doug got their money so as far as they are concerned it's done. Then Doug goes back into a back office for almost ten minutes and finally comes out with the check in hand and his attitude is a complete 180 degree and reversal and Mr. friendly now and gives another B.S. story of oh we were going to send it out Friday while this is Wednesday of the following week and apologizes and is Mr. friendly now in front of his prospective customers sitting at his desk. As a person and repeat customer I really hate being playing with as I can read people very well. He'll tell you as the sale is going down, "if you need anything just let me know." Then when you need something after their deal is done it's now a whole different story. I'm not in the business of giving out free cars to dealerships and if I didn't persist on getting paid for my trade in I personally don't think I would have seen a penny of it. They tout themselves as a "life improvement company" life improvement for who?.....Themselves.
The staff was great, Roj the salesmen treated me extremely well. His knowledge of the Tundra was very good and was able to answer my questions and if he could not he found the right person who could to make sure it was correct. The 2020 Toyota Tundra 1794 edition in the show room was the only one there. Drove the truck and loved it. There was one concern the bed size was smaller than I wanted. The staff immediately went to and searched for one elsewhere. There was one out there in the color and correct bed size. They assured me that they would get me that truck. I gave them a good deposit in good faith that they would come through with that truck. It looked like my 6 week search for a New truck was over. The next day Raj the salesman called me to inform me they found the truck in Nevada and that it would take a little longer to get it to the dealership. That was no problem only to find out to get the truck shipped it would cost 1,200 dollars and the dealership would absorb the fees to put me in the the truck I so dearly wanted.WOW They could have told me that the truck was accounted for and give me back my 1,000 dollar deposit. Nothing else needs to be said.
My experience was great. Raj was a great salesmen who really took my circumstances into consideration to find the perfect car for me.
Our salesman, Brian Long, was the most knowledgeable salesperson that I have ever dealt with in my car buying experience.
They're very nice people. Erin was nice to work with. Only issue I had was that I told them a week prior to my appt that I needed a valve cover gasket. They told me they had it in stock. Come to my appt, leave my car there all day to find out they didn't have it. And I have to come back. No big deal if I didn't live 45 minutes away and had to have someone else drive separate all the way down with me for an appt at 8am so I can leave my car there all day for them. Then have to have someone else bring me all the way back to pick it up. Major inconvenience. And it's a valve cover gasket, very common item. Really surprised they wouldn't have that in stock. Either way, I go back next week to have it finished and will update my review accordingly.
I had a very positive experience this morning with Freedom Toyota! Everyone was very nice, and they are always so accommodating! Thank you Freedom Toyota!
We worked with Mike to find my new (to me) dream car. He was fantastic. It took me awhile to find the right car, went on a bunch of test drives and he was very patient. He made sure I was getting exactly what I wanted. Everyone at freedom was very friendly and made the buying experience extremely enjoyable. Thanks mike!!
Very helpful. In locating car title.
Excellent work in servicing our car.
All staff seem to go the extra mile.
Thanks for good service.
Kelsey was a tremendous help in making sure all my service needs were relayed to the shop. I absolutely needed a loaner vehicle while they worked on the recall, Emissions and inspection. (E&I) She verified and arranged for the loaner car. She also, made my appointment in a timely and efficient manner.
Upon my arrival , I was able to pull my vehicle into the enclosed service area. I was greeted by Chris within moments of my standing at one of the service desks. He helped me to re-register my vehicle online and also printed out my insurance info (required) for my E&I and loaner vehicle. He was patient, understanding and knowledgeable. Chris, answered all of my questions and helped to make this a smooth transaction. They (the service crew) washed my car. Because my car was purchased there I only had to pay for the emissions portion of the service and labor as well as no charge for the loaner or car wash.
In the waiting area they have comfortable chairs, a TV, popcorn, cookies, fruit bars, fresh coffee, hot tea, hot chocolate and water available.
I simply couldn t be happier with the friendly and proffetional service received from this dealership. This was an incredibly great vehicle service experience. I am very pleased with the above and beyond good treatment received and would recommend this dealership because of it.
Freedom Toyota was by far the best experience I have ever had while buying a car. Brian was our salesperson and he was very helpful and caring. I felt like they really cared about us. He made sure we left with the car we wanted. I recommend Freedom Toyota to anyone wanting to purchase their next vehicle.
You have some really nice cars down there it's a shame you're so far away I'm looking for another car myself take care and have a nice day and thank you very much for the reply as well appreciated
Jermiah was awesome. Very professional and always kept us up to date on what was going on. Would definitely buy here again.
Best place to purchase a vehicle! Fast and friendly !
I had the BEST experience at Freedom. Doug was so helpful and made my first time buy super easy! Everyone was so friendly and accommodating! I will recommend this dealership to everyone!
Do you believe in fulfilling your dream(s)? Do you believe in redemption? I certainly believe in both. On 11/5/19, I finally realized a dream of mine that had been 10 years in the making... I have redeemed a mistake I made when I was merely 17 years old.
In 2009 when I first started driving, I inherited a 1999 #Toyota #4Runner - Sport Edition in #ImperialMicaJade. I loved this vehicle as it had a beautiful color, an awesome interior (sunroof, etc.), and reputation for durability, reliability, and performance. Unfortunately, at 102,250 miles in early 2010, I was in an accident with it. After an assessment , I was told the vehicle couldn t be fixed and a gentleman bought it off of me for $500 for parts ; however, I came to learn later that he had restore the vehicle and made it usable again. I was devastated to learn that MY green 4Runner was being used by someone else... I felt cheated...swindled. For 10 years, I saw this vehicle in passing (as it had a distinctive gold badging on the exterior) and remembered how I got swindled.
I bought a 2006 Toyota 4Runner - Sport Edition that helped bring me some solace; however, throughout these 10 years, I made a promise to myself that if Toyota ever came out with another green 4Runner again, I d find a way to get it. In January 2019, Toyota announced that they would finally bring back a green color, #ArmyGreen, for the 2020 #TRDPro series. After months of researching the vehicle through numerous car sites and blogs and finding a dealership that actually had an allocation of the #ArmyGreen4Runner, I finally secured my vehicle in September 2019. After 6 long weeks of waiting, I finally got my first look at the vehicle, 11/5/19. Instantaneously, I had shivers down my spine and a tear in my eye... I finally got my green 4Runner back.
I want to send my sincere thanks and appreciation to the team at Freedom Toyota/Freedom Auto Group - Hamburg, especially salesman Raj Majumdar, as he went above and beyond to help me fulfill this dream of mine. I couldn t be happier with my car buying experience and I can t wait to take my new vehicle on some new adventures.
This is my second time going back to this dealership! The gave me more than my trade was worth ! not only did they get me approved it was less than 2 hours in an out ! While other dealerships did not call back or played the run around game. I will recommend this dealership to others!
I went in, mind set i wasnt buying today. My credit is shot so i was mainly looking at "buy here pay here" dealerships. When Jeff talked over everything with us and he got us approved for a 2012 Subaru Legacy my heart was made up. We left there without our down payment and they even gave me more time to get my trade-in down there.
Kevin was a great help, despite a long wait for finishing a sale. That's what happens when shopping Labor Day!
Herschel was very involved and knowledgeable about the truck and was willing to take a cut in his commission to cover the discrepancy we ultimately had that could have busted the deal but we finally came to an agreement he didn't lose anything and I'm very satisfied so far to bad I'm seen all the blu trucks out there lol
Weston Kemmerer was absolutely fantastic. He took the time to answer all of my questions and never made me feel I had to rush into a decision. He made my RAV4 purchase enjoyable
This was the second time we have purchased a vehicle from Freedom Toyota. Our first experience with Freedom was so easy and pleasant, we thought no one could top it; but Brian Long did! We shopped around, like anyone would, and found exactly what we were looking for. Since we had dealt with Freedom previously and had had such a great experience there before, we wanted to stop there again. We were both a bit skeptical we would have a second great experience, since our first salesman had retired. However, Brian was right there for us the second we stepped through the door, doing everything he could to make us feel comfortable. Well, not only did he find us the same exact vehicle we previously found and had our hearts set on, he found it in under 48 hours. Very few people would have worked that hard to try to make a customer happy. If anyone I know mentions that they will be looking to purchase a vehicle, we will point them right in the direction of Freedom Toyota and tell them to ask for Brian, without hesitation. Thank you, Brian!!
Jeff was very patient with me. He answered all of my questions in a timely manner. I didn't know what I wanted when I started my car search and he took the extra time to make sure I got the right vehicle. I love my Ford Escape that I ended up with. I would recommend Jeff and the rest of the Toyota Freedom staff.