Frank.co.th Review

Bought 2+ insurance for motorcycles Before buying, have called to ask what year of the car. Conclusion. Wrong purchase must be 3+. Wasted money already. Calling to notify the staff is recommended. New insurance is 3+, then will issue a refund for the wrong insurance 2+, the price 1998.76 baht, returned to this event occurred October 24, year 62, until now we have sold the car that has already been insured and today 7 Khor 63 is not yet refunded. Call, ask, then send mail. Quite silent. Do not recommend to use the service. Because this money size has not yet been returned I don't know if this year 63 will get money.

I am looking for health insurance, so I contacted Frank by Facebook late on May 28th. The following day (May 29th) by 11.00 am I still had not got an answer and wrote again, this time I got an answer.
Since the information in the website is minimal, I asked to get the T&C's to read the small print and know what to expect, and the staff member said "I will coordinate with staff" to send me the PDF. After a few hours I contacted again, and I got the same info "I have coordinated with the staff again". Still waiting, I guess attaching a PDF is a big task.
I wonder if this is the way they treat potential customers, I can only imagine how it will be if I need to make a claim. Not recommended.

Was calling for asking for questions about my policy today, call center who picked up my call was so helpful

This office, cute work friend Everyone is friendly boss is going well, it's hilarious.

I've been customer at Frank for 3 years. Frank has very nice and awesome services and wide range of products to purchase. I'm Lovin it.

Impressed. Get insurance matching the needs. Employees love it

Buy insurance online and have problems Fit the work around here so stop by the staff in the office to help solve the problem. The service staff is very good. Very impressed.

Notify documents via email as suggested by staff Said that no more than two weeks Silence disappeared Send an email to never answer Have to call as if delayed from the insurance company And without any updates until now. Damn !!!! So bad !!!

Buy car insurance. Impressed. Get insurance that matches the needs. The staff talked well about

Easy to buy, no need to talk to people Decide by yourself Get the documents immediately

Very bad. Return the insurance. Then plow again Blur the day and move again.

Easy to buy, pay for the insurance policy quickly No need to talk to a lot of staff Reduce the hassle of buying.

Insurance work is really good .. good service .. very fast.

I had some questions and talked to them recently about the policy and all the pricing. They were very responsive and super friendly.

Online documents are very fast. Buy before flying one day

It is an exotic insurance. Sending the insurance policy box is cute.

To those involved Since I have recommended 2 insured cars, namely Bangkok xxxx registration number and Bangkok xxxxxxx registration number car But has not yet received the recommended vehicle price xxxxxx Bangkok At first, said to send with time Since February Then postponed to the end of March, which has now passed time But have not yet received the Lotus Card 500 baht referral fee, therefore requesting to manage the delivery of the referral fee to customers The other car registration xxxxxxx Bangkok This one got the time in March and is waiting for the delivery. The recommended fee is the Lotus 700 baht card. I want to meet the recommended fee of the first car as it looks very slow. In spite of the time the thrones have been released But the delivery time is very delayed Therefore requesting the company Please check the delivery process as well. Why is the delay Because of the staff Or because of the work system
Hopefully I will get an answer soon.
Thank you

Good service, very fast. Buying insurance through the frank website, very easy to buy. Wherever there is a staff to look after

Buy insurance online via the web. Convenient, fast, good. Directly sent to E-mail instantly

Good service, simple and sincere as the name suggests.

Buying travel insurance is very easy. Buy before arriving at the airport for a short time. Documents into the email at that time.

Buy travel insurance. Discount from PTT. Easy to use. Send mail quickly. But the email went into Junkbox. At first, I couldn't find it.

Nice online payment options, great English customer service.

Don't think that buying insurance will be easy. Very good service