We were scheduled to have a consultation and I had...
We were scheduled to have a consultation and I had accidentally written down the wrong time. Someone from the front desk called at our scheduled time and I gave her a call right back. When I told her of my mistake she responded with, uuuuuuugggghhh, Natasha! Yes, I made the mistake! But this was my first impression of a place that I m going to come and invest a lot of time and money and that is not the way I would want to be treated. I heard great things about this practice and they even have a 5 star review here on Google. I was hopeful! But we have consulted with another orthodontist that was much more kind and helpful. Unfortunately, they just lost an opportunity with 2 CASH paying patients.