Four Points by Sheraton Manassas Battlefields Reviews

We stayed for one night and were extremely impressed with the customer service and the willingness to make our stay the best they could. I highly recommend staying there.

We were told we had complimentary breakfast through the app we booked the room on but not until we went the next morning that "No, we don't see that here". No apologies, etc. Room was clean & nice though.

Pros: Location right off the freeway, easy to get to. Room was clean and had the right size bed. Staff were very friendly and efficient. Indoor heated pool and exercise room. Courtyard in the back is beautiful. Rooms have balcony.
Cons: No free breakfast, paid options are limited.

Rooms were clean and large, but the layout was strange which made it hard to figure out where you were staying. Ac didn't cool the room very well. Conveniently located

Stayed her for daughter's gymnastics competition and it was perfect. The pool was clean and warm for our three year old. Room was clean, but no microwave.

Layout a little confusing to some. Staff provided mediocre service (minimal) when asked.

Really nice hotel. Stayed here one night when the Springhill was sold out for a work event. The front desk guy, Kevin, was extremely nice and helpful. Stay here if you can afford it!

The shampoo smells like terrible! The TV channels are in and out. The sliding glass doors are filthy, along with the balcony.

New, clean, basic room. Bed is comfortable. Room is small. Nothing special. Wifi didn't always work. Cheap soaps. Would not go out of my way to book this hotel unless on business.

Cool decor, good ambience, nice conference rooms and great service.

The hotel is very clean, but the breakfast could be improved. I enjoyed the balcony my room had, and the limited service I required was also good.

Standard accommodations, convenient to several places to eat and shop.

This hotel is well kept, with courteous staff. It's conveniently located to restaurants, sights and other exploring.

Descent hotel. Does not have included breakfast. Nothing special. Clean and gets the job done.

Great place! Love the atmosphere! Awesome hotel !

I always like the courtyards..simply for the courtyard..great place to sit and relax...if your not at work like me..

Looking for a hotel with good group rates. So far they're my top pick in town. I've been to see 3 others in town.

Perfect stay. When our AirBnB was unacceptable we were so grateful to be greeted warmly at the Marriot. The room was nice, clean and overlooked a lovely courtyard. The food at The Bistro was suprisingly good and the lobby was very comfortable for an evening cocktail and for breakfast. We will definitely stay again on our next trip to Manassas.

Friendly staff. Quiet area, with the exception of traffic. Some rooms have a small balcony.

The customer service was pleasant enough, the toiletries were nicer than expected, [Paul Mitchel tea tree] I was disappointed that they had the bottles locked into the shower, rather than having sample sizes, as I feel like the holding system is a mildew growth waiting to happen. The bed was incredibly comfortable.

We planned to stay here for an evening after attending a wedding near the hotel. The hotel was OK not great in terms of accommodations. The staff seemed friendly.

Good rooms. Wish there was free continental breakfast

Comfortable bed, spacious room and separate bathroom and vanity. Beautiful courtyard as well.

Nice place if on a budget. Found food droppings under sofa when making the bed. Had to call front desk to get linens. Rooms are really tight for 3 people or more. Room would be comfortable for 1 or 2 people though. Staff was friendly and helpful.

Chris was super nice and accommodating. Great beds

Average hotel. The room was nice enough. Good size. Friendly staff. The room had a balcony which was nice for a bit of fresh air. Breakfast was OK. But no buffet.

Giving it 2 stars mainly because of the customer service. First time coming and checking in the lady was just overall quiet and rude to us. When we got our room it was supposed to come with 2 breakfasts but went to talk about getting it was told we had to pay for them. Our room was great but just overall customer service was horrible.

I attended a baby shower in a conference room. The room was clean and tidy, hotel staff was friendly at the desk. Parking was close and available.

Pretty standard courtyard. Clean rooms, friendly staff. A bit steep of food prices at the cafe, but all in all, a solid choice

Everything was clean and the staff was pleasant. Had been updated recently it appeared. The only issue was the toilet had a small leak.

Great hotel close to Manassas Battlefield and hand for the airport as we were on our way home to UK. Used this hotel before and always receive a friendly welcome. Rooms are large and beds are comfortable. Good breakfast try the ham and eggs.

Rooms are nice and clean. Check in and check out is quick and efficient

The room was fine. Expected more complimentary services and a better for the price I paid.

Nice accommodations, makes family easy and a pleasure.

Nicely renovated, the beds are pretty comfortable. The only complaint is the bathrooms in the rooms, they were not renovated with the rest of the room and do don't look as nice.

Clean ground floor room, 2 free breakfasts, great cleaning service

The location is great! 10 minutes away from the country club. The rooms were clean and well built together. The service was friendly and helpful even when me and my group was heavily intoxicated

Rooms are nice and spacious. The staff was friendly. Great rates

Hotel is not conveniently located. 30 minutes from 95. Layout of the hotel is horrible and the luggage carts are broken. No free breakfast either. Wouldn't stay here again.

Just checked in and by the smell I should turn right around and check out. So much air freshener it's killing me. Marriott you have outdone yourselves with disappointment on this one. If it wasn't so late and I didn't have a job in 8 hours I would NOT stay. I can't say 1 positive thing about this place. Avoid.

I stay in Marriott properties all over the country like 75+ nights/year. This Courtyard is in dire need of an overhaul. It's obvious everything is tired and needs a refurbishment. Staff has been terrific the couple of times I've stayed here. Last stay my plumbing backed up all over. New room the plumbing was leaking all over the floor. Another new room and by the third day my sink was backed up and full of gunk when I returned to my room. Obvious plumbing issues going on here. Hate to give it a 3 start, but it is what it is and not worthy of what I expect a Marriott property to be.

Beautiful place. The price is quite decent. King bed was very comfortable. HOWEVER, the sofa bed was infested with bed bugs-several

Hotel hard to find, GPS takes you to Windham hotel around the corner. Parking lot has trash everywhere ( Trojan boxes and used condoms by parking lot at back door..) . Reception area is very nice but deceiving ... rooms are not Marriot standard...refrigerator in room didn't work, they were nice to move us to another room across the hall; refrigerator in new room had broken parts on the door and everything kept falling down when you open it! At least bed was very comfortable ! Balcony was dirty,no free breakfast included but there is a Starbucks next to reception area if you want to spend the money...we just walked to the Cracker Barrel next door. It was not the Marriott that I am used to, maybe because it is near the D.C. area...

Easy to get to, and has plenty of space. Nice staff as well.

Very nice place. The staff when I called and when I checked in were very accommodating. The room was very comfortable with a small sofa. The bed and pillows were first rate. Nice little bar/cafe in the lobby. Also a fireplace. I highly recommend.

Nice clean room, close to everything, decent bistro!! Good pool!!

Hotel is a little dated. No ventilation in the bathroom so after using the shower, everything on the outside is wet too like floor slippery, walls sweating, toilet seat moist and all this with curtain closed. The room was great overall but the bathroom experience made it less than 5 star.

The lobby was nice and updated bit the rooms felt dated. Overall the bed was still clmoftable and the staff was friendly

Staying here for my son's baseball tournament. Rooms are nice and in line with standard courtyard expectations.

The hotel and rooms are beautiful and the staff is extremely helpful and friendly. I would have given a rating of 5 stars but the bathroom in my room had not been thoroughly cleaned. I skipped a shower because of someone else's blood on the shower curtain..

The staff was friendly but the room was a little worn down.

Rm 129. There is too much negativity to shine any light on the positive and most of it is due to cleanliness and cosmetic neglect! Insect covered mice trap under the head of the bed, sticky bathroom floor, a few stray pubes woven into the towels, sticky carpets in the hallway, and none of this is exaggerated. Cigarette smoke hangs stagnant in the air, the pool closes early from lack of caring, and there is no continental breakfast. The front lobby looks amazing but acts as a simple guise to hide the rooms behind it. I am just glad I did not personally pay to stay here. I was accompanied by a few coworkers with their own rooms and their own miserable experiences as well. Update: Its checkout day so as I look around for belongings I find a person's knee brace sticking out from the side of the bed. (The side closest to the door and easiest to get to.) I am now convinced that the most minimal effort was put into reassembling my room after the previous person. I told the desk clerk about these issues as I check out out and he gave me a buisness card so I could leave a review...Thanks. This is disgusting and will assuredly prevent me from ever choosing a Marriott owned establishment again since these seem to be their standards. How hard is it to clean a room?

I mean, it s a chain hotel. Proper rooms, proper staff. Comfortable beds. Clean. Thank God that the window / sliding door off our guest room opened to the central courtyard. Also good : shampoo, conditioner & body wash in containers on the shower tub wall (less plastic waste is good).
Entrance to the hotel complex is poorly marked.