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N
3 years ago

Called mid-afternoon and needed a 45 page document...

Called mid-afternoon and needed a 45 page document printed (x4 copies) AND delivered in less than 22 hours. Didn't even manage to get the document to the printer until 2 hours to the delivery deadline, but they still aced the printing, bound everything (complete with front and back cover), and sprinted out the door to deliver the documents 3 blocks away, BY HAND. I've never met people nicer than Linda and her team, who went above and beyond to help get my documents to their proper owner.

V
3 years ago

Fantastic. I sing with a local choir and we've bee...

Fantastic. I sing with a local choir and we've been using Fotoprint for a long time for our posters and tickets. The company work brilliantly as a team, very efficiently and to a very high quality. Thank you so much.

P
3 years ago

Excellent service and unbeatable quality. I've us...

Excellent service and unbeatable quality. I've used Fotoprint on a number of occasions and I've always been blown away by the results. I just recently had some business cards done by them and I couldn't be happier. They went out of their way to explain the print style and type for when people ask and their staff was amazing at working with me through the design process. Definitely recommend them!

R
4 years ago

Fantastic! I have been in the marketing business i...

Fantastic! I have been in the marketing business in Victoria for 27 years working with many printers throughout that time. For the last 7 years I counted on one printing company for 99% of my printing until he closed up shop last year leaving me to find a new company. Thankfully he recommended Fotoprint.

While my time using Fotoprint has been less than a year, never in my life have I been left with such a positive experience so quickly. They really are terrific and I would recommend them to anyone. They offer great value, professionalism, technology, quality and a speedy turnaround. But most important to me, is the experience in dealing with the people and these people are FANTASTIC! Really truly Fantastic.

So far I have dealt with Susan who has always been quick to respond, helpful and forgiving as I scrambled to switch over all my printing to a new place. Derek met with me in the beginning and gave me all the confidence I needed along with many quotes to allow me to understand that the value I received for many years was still going to continue when I switched to Fotoprint. And Linda who I thought was just a really cool millennial with a knack for communication with difficult customers like me, turns out to be a superstar who runs the show. Linda is amazing. The kind of person you wish you could clone ten thousand times!

I highly recommend Fotoprint. I am a loyalist and Fotoprint won me over quickly. That isn t a fluke and it isn t easy. Fotoprint is a group of extremely talented people that know the key to business - which is EXCELLENCE IN CUSTOMER SERVICE!

G
4 years ago

Fotoprint consistently provides excellent printing...

Fotoprint consistently provides excellent printing, conscientious attention to detail, friendly value-add service, great pricing, and even free delivery. I have known this to be true for all of the 20 years I've dealt with Fotoprint. They treat everybody the same, too.

I
4 years ago

This place is amazing. Great service, great produc...

This place is amazing. Great service, great product, great price. Linda is my number one go to person at Fotoprint. Linda genuinely wants you to get the product you need and will talk you through it. I have used them for work and for personal, love them. They will go out of their way to help you and get you what you want even if you don't know exactly what to ask for! :)

D
4 years ago

Great services. Amazing attention to detail. Alway...

Great services. Amazing attention to detail. Always willing to work with you to meet your deadlines. And the best, always looking for ways to save you money on the complete job.

Fotoprint are amazing corporate citizens. They are a great supporters of local charities and are always there to stand up and be counted.

M
4 years ago

We were working on a large important bid proposal ...

We were working on a large important bid proposal in a very short time frame, and were struggling to find a printer that could have our project printed and delivered by our deadline. Most print offices we spoke with had to stifle their laughter at our seemingly unachievable request. We found Fotoprint less than 24 hours before our deadline, spoke with Linda, asking if it was possible for them to have it printed and delivered to the submission office by 12pm on Friday, and she assured us that she would make it happen.

We had a large document, 45 pages, needing 4 copies to be printed, with bleeds, double sided, bound with covers, packaged individually with two additional documents, all needing to be delivered prior to 12. We got the document to Linda by 10am, had it proofed by 11, and had to be in the hands of the receiver by 12!

Linda went above and beyond, and ran three blocks to HAND DELIVER it to our receiver. I don't know many companies, or people, who would go above and beyond their job scope to deliver this level of customer service, especially to a new customer with less than 24 hours notice. We could not have completed our project without her amazing work and dedication. Through our many phone calls, over a span of 2 hours, Linda and Fotoprint have proven that they are Customer Service Champions, and today they were our heroes!

A big thank you to Linda and everyone at Fotoprint for your amazing work and phenomenal customer service. We look forward to working with you again!

V
4 years ago

Fast. Professional. Friendly. Met our really short...

Fast. Professional. Friendly. Met our really short deadline. Competitive pricing.

I tried working with 2 other print shops and they just didn't cut it compared to FotoPrint.

We will be sending them all our printing business.

M
4 years ago

Linda and the crew at FotoPrint got it DONE for me...

Linda and the crew at FotoPrint got it DONE for me. I needed biz cards- next day! I had nothing designed/only the text I wanted. She called to tell me they couldn't get it done that fast... but when I explained the urgency of the situation, (I may or may not have resorted to begging ) they went ahead from scratch - designing and producing a perfect card for me - all over the phone - sent me the proofs, and had them ready for me to pick up next morning on the way to the airport for my conference.
Terrific Service!
Thank you
#AmazedAndGrateful,
Maggie Murphy

C
4 years ago

While looking for a local print shop to have some ...

While looking for a local print shop to have some work done for me, I was referred to Fotoprint by a friend.
Their staff were able to put together a couple different quotes for me to meet my specific needs.
Every person I encountered at Fotoprint was kind, fun and professional.
Great place! I will be using them as my main printing source from now on.

About Fotoprint

Fotoprint is a printing company that has been serving Vancouver Island for many years. They are known as the one-stop printing destination for all your printing needs. Fotoprint offers a wide range of services, including digital and offset printing, large format printing, graphic design, and promotional products.

One of the things that set Fotoprint apart from other printing companies is their commitment to quality. They use state-of-the-art equipment and high-quality materials to ensure that every print job they produce meets or exceeds their clients' expectations. Whether you need business cards, brochures, banners or any other printed material, Fotoprint can deliver it with exceptional quality.

Another thing that makes Fotoprint stand out is their customer service. Their team of experienced professionals is always ready to assist you with your project from start to finish. They take the time to understand your needs and provide personalized solutions that meet your specific requirements.

Fotoprint's digital and offset printing services are perfect for businesses looking for high-quality prints at an affordable price. With their advanced technology and skilled technicians, they can produce prints in various sizes and formats quickly without compromising on quality.

Their large format printing services are ideal for businesses looking to make a big impact with eye-catching displays such as banners, posters or trade show graphics. With their cutting-edge technology and expertise in color management, they can create stunning visuals that will grab attention wherever they're displayed.

Fotoprint also offers graphic design services which help businesses create visually appealing designs that communicate effectively with their target audience. Their team of talented designers works closely with clients to understand their brand identity and create designs that reflect it accurately.

In addition to these services mentioned above,Fotoprint also provides promotional products such as custom t-shirts,mugs,pens,keychains etc which helps businesses promote themselves effectively while providing useful items for customers at the same time.

Overall,Fotoprint is an excellent choice if you're looking for a reliable one-stop-shop solution provider in Vancouver Island area.They have everything you need under one roof - from design through production - making them an ideal partner for any business looking to streamline its print marketing efforts while maintaining high standards of quality & customer service throughout the process!