We were working on a large important bid proposal ...

We were working on a large important bid proposal in a very short time frame, and were struggling to find a printer that could have our project printed and delivered by our deadline. Most print offices we spoke with had to stifle their laughter at our seemingly unachievable request. We found Fotoprint less than 24 hours before our deadline, spoke with Linda, asking if it was possible for them to have it printed and delivered to the submission office by 12pm on Friday, and she assured us that she would make it happen.

We had a large document, 45 pages, needing 4 copies to be printed, with bleeds, double sided, bound with covers, packaged individually with two additional documents, all needing to be delivered prior to 12. We got the document to Linda by 10am, had it proofed by 11, and had to be in the hands of the receiver by 12!

Linda went above and beyond, and ran three blocks to HAND DELIVER it to our receiver. I don't know many companies, or people, who would go above and beyond their job scope to deliver this level of customer service, especially to a new customer with less than 24 hours notice. We could not have completed our project without her amazing work and dedication. Through our many phone calls, over a span of 2 hours, Linda and Fotoprint have proven that they are Customer Service Champions, and today they were our heroes!

A big thank you to Linda and everyone at Fotoprint for your amazing work and phenomenal customer service. We look forward to working with you again!