Fort Worth Fertility Review

i have been calling for the last hour plus to find out if my insurance is covered and I'm getting nothing. I have been asking for the last week or so about this. Very Unprofessional

Made an appointment two weeks ago and took a day off and they cx my appointment without telling me. Receptionist was very RUDE and UNPROFESSIONAL!!!! ( Tiffany) she s need to be not working at any Office... have not meet the Doctor yet but by talking to Tiffany I will not return. VERY RUDE!

Went here for IVF treatment Dr. Koffman was a great doctor when we went for consultation, however we then tried going through the motions of what to do next, this was our first time doing this.
Lisa is the financial advisor and when I asked for pricing ect. I could never really get a close amount, (like almost everyone else we had to pull a loan for this procedure) it would variate by 2 to 5k with out having a donor. We asked about the donor portion and was sent to a nurse that was limited on the questions we asked and ended up steering us into a donor agency, so after a downpayment with said agency (out of savings), I contacted Lisa and was told we couldnt move forward until we put a downpayment with the clinic, (still didnt know full amount) and therefor wouldnt secure the agency to the clinic, and after x amount of days our agency would terminate our contract costing us our downpayment.
We called IVFMD whom gave me a full price breakdown and secured our agency with NO DOWNPAYMENT, all in all IVFMD saved us over 8k (based off quotes given by Fort Worth Fertility), and helped us not lose the downpayment we worked so hard for.

Be extremely careful and ask about prices before your consultation. We were told by two different people that our consultation would be a little over $400. Dr. Kaufmann and the nurse was very persistent that my wife have bloodwork done, as we thought this was part of the consultation since they did an ultrasound as well. Within a few weeks, we received a bill from Quest Diagnostics for over $2000! It was more than our individual treatment for IVF! The sad part is our records from her OBGYN were sent over a few days before our consultation. They did not read over them well because they were wanting to do additional testing such as thyroid and sperm analysis, which was done just a few months before this consultation. I am sure our bill would have been way more if we did not tell them to look in the file to see it was already completed. The staff is nice however it can be a money pit if you do not watch out!!!

Fort Worth Fertility is an amazing place. My husband and I have finally found hope that we will have a baby. Everyone is extremely nice. Dr. Kaufmann is funny and easy going. Dr. Elkins very nice. This place is very affordable for us as we have to pay for everything out of pocket. I wouldn't pick any other place to go.

We saw Dr Kaufman for two rounds a fertility. One fails, and came back a year later and was positive. We did a lost cost procedure so we knew what to expect. The staff and nurses were amazing. Dr. Kaufman was wonderful and guide us through. We have a healthy 3 month old thanks to him.

Dr. Kaufmann is one of a kind. I was very hesitant to start down the road of fertility to have our third child. Dr. K and his staff made this such an enjoyable and easy process. I cannot say enough nice things about him but I feel like my husband and I really made the right choice with him.

Among five (5) fertility clinics considered in the Fort Worth-Dallas area, we initially selected Fort Worth Fertility. After discussing the fit and comfort level with our surrogate mother and agency, our final decision was another fertility clinic and doctor. We had an initial medical consultation with Dr. Kaufmann. Dr. Kaufmann has great medical knowledge and expertise and provides excellent medical advice. Both Dr. and Ms. Kaufmann are very eager, understanding, and customer-friendly, as they might have gone through the IVF process themselves to conceive. We were adamant about transferring only one embryo, but we eventually decided to transfer two with their advice. An asset, Dr. and Ms. Kaufmann will tell you what you need to hear to conceive a child, not necessarily what you want to hear.

Dr Kaufman stopped my daughter's progesterone too soon. The placenta hadn't taken over nourishment yet. The baby died. He was so very cold about it. We switched to a different IVF facility and have 2 beautiful babies now. I wouldn't ever recommend this doctor.

My husband had testing on Monday, he called Tuesday and they told him they would send the results to our primary as soon as they were in. We called our primary on Wednesday still no results. We called FWF again and they stated they were ready, but had not been sent? She said she'd send them over. Nothing yet so we'll see. *UPDATE CALLED 4 HRS LATER BECAUSE THEY STILL HADN'T SENT THEM TO BE TOLD IT TAKES 48 HRS I INFORMED HER IT HAD BEEN 48 HR SHE DIDN'T HAVE MUCH TO SAY ABOUT THAT AND COULDN'T EXPLAIN WHY THE GIRL TOLD US INITIALLY THE RESULTS WERE IN AND READY. SUPPOSED TO BE READY YET AGAIN TOMORROW, BUT WE WILL SEE.

Staff was awesome! Dr. Kaufmann was awesome, seem to genuinely care about me and my husband! Haven't had any treatments yet but um sure he will be a rockstar

I started treatment with Dr. K last year and am so pleased. He s such a character and really knows how to put his patients at ease, even when he has to deliver tough news. He is also very empathic as he and his wife also struggled with fertility. I underwent corrective surgery with him in Oct 2017 and we are looking forward to continuing our fertility journey with them this year. Ruth and Barbara both are absolute rockstars! I consider myself to be high maintenance with way too many questions and second guessing and they are both so patient, responsive and reassuring. I highly recommend the the clinic if you are in their area or West Texas (we travel from Abilene).

I did not find good coordination between the team members . No one is sure about what they r doing . They just r counting clocks for their hours . As far the treatment is concerned they consider money, only nothing other then that . I found them they are solely money driven or oriented. They consider nothing about their client or patients .
I spent my $13000 for the clinic and $4500 for meds. Not knowing that they r fake people which is my biggest mistake I have done in my life . I spent my 10yrs hard earned money for no result . Felt shattered. Cheated and broke . Don t recommend any one .

Dr. Kaufman had a way of giving us hope with his optimism and we felt his staff also took time to cheer us on. We did a round of IUI and are currently pregnant. We are very thankful for the knowledge of the team and their dedication. I think questions are best to ask during your consultation so you don't go in wondering and questioning the process. My wife was able to stay calm because she felt confident that her concerns were addressed by both Dr. Kaufmann, for individual ART advice, and the team to help with the insurance process and costs.

My wife and I just started with them and so far it has been ok if you don't mind waiting 30 min to an hour after your appointment, and if you were to say anything the dr just says " well I'm not sure if you have gone to a dr before but I've had to wait" pretty much rude and that was seconds after meeting him. Don't bring samples to them, they will make you wait in the waiting room and fill out papers and pull out your sample in the waiting room in front of other patients to put a sticker on it, very embarrassing and unprofessional in my opinion, I'm sure most guys would agree in and out would be best....the dr himself after being a smart ass because we had to wait for an hour after our appointment just to be seen by the nurse was pleasant....I had higher hopes and expected more from this place probably my own dissalousions with the reviews I've seen....hopefully it gets better

Dr. Patel is the sweetest most understanding IVF dr. I have had in my 3 years of trying. He has helped me to understand my situation and the whole staff is nice as well. Their positive attitude keeps you motivated.

Dr Kaufman and his staff are very helpful! If there is a way he will find it!

I m not certain I can put into words how amazing Dr. Kaufmann and his staff are at Fort Worth Fertility. Dr. Kaufmann is polite, respectful, approachable, and straight forward. He let me and my husband know immediately what our options were regarding treatment and set realistic expectations for success. He was absolutely wonderful taking his time at each appointment, and answered any and all questions we had. Our nurse Barbara was outstanding as well! She was so patient and encouraging throughout the process and shared in all of our excitement from day one. Tiffany at the front office was excellent, along with Ashley and every other staff member we worked with. We had our second IUI in August 2017 and are expecting our first baby on May 7, 2018! Without Dr. Kaufmann and his incredible staff, we wouldn t be where we are today and certainly wouldn t be days away from becoming parents!

Where to start... I find it necessary to write this very positive review during one of the toughest times in our lives.. Why you might ask.. Because Dr. K and his Amazing staff have helped us through getting pregnant and then loss of pregnancy(ectopic) with concern, compassion, and grace. They have been absolutely amazing. Some people s fertility journey comes easier than others. While ours hasn t been easy, it s nice to have somebody like Dr. K in your corner. Good or bad, this office has been great. We will continue to use them for our fertility journey. Although Dr. K sees thousands of patients he has a very special way of making you feel like you re his only one. Although this pregnancy did not turn out how we had anticipated, we are still greatful for your patience, your great attitude, and for how much you truly do care. Thank you Dr. K and thank you to your amazing staff for all that y all do. Until next time....

Sincerely,
Josh Z

Fort Worth Fertility is considerably more expensive than other local clinics. The financial counselor Lisa was rude and unhelpful. My wife and I have since gone to IVF MD in Irving. They have a much more pleasent staff and prices are more reasonable. Our new clinic is still trying to obtain a record of tests done at the Fort Worth Fertility facility. It seems the staff there is delaying the process intentionally in retaliation. Fort Worth Fertility also tries to charge for services not rendered. Be careful if you decide to use them.

My husband and I have been working with Dr K and his nursing staff, and office managers and financial managers. They have been professional and easy to talk to. I am starting my Ivf process now. I recommend them. I also hate see they have a bad rating for silly reasons, like someone answered the phone wrong. I ll review again after our ivf.

I am trying so hard since last four days to schedule new patients appointment with dr. Kaufman it just doesn t work the office stuff keeping putting me on hold or transferring me to voicemails no answer looks like I will go with someone know what they doing .

I went to this clinic trying to have a baby boy because I already have 4 girls and the only 2 male embryos that we have... on the transfer day dr Kaufman decided to use them both at the same time ...horrible decision because he didn t implanted right ...I didn t get pregnant and I told him about this and he said well if you want to start over you ll have to pay full amount again....fortunately I was referred to dr Le and dr Red in Irving tx to start over with my dream and I m super excited because I m pregnant

I have nothing but positive things to say about the entire office! From the first phone call they impressed me, the girls made my appointment via email because I also work for a specialist clinic (it s hard to take a phone call during the day) and I was at the office within a week. Dr. K made my husband and I feel comfortable from the start and made sure we were all on the same page. It s very apparent that his treatment plans are tailored to fit each patient and not just one process should fit all . All of the nurses are great, but Priscilla was the one who was always one step ahead of my IUI process. She made sure my medications were ordered and at my house before treatment; if I ever left her a voicemail during business hrs I always heard back before the end of the day. As far as the wait at the clinic, some days were a little longer than others but you have to keep in mind the quality of care each person receives. After two months of treatment we are expecting our first bundle of joy in June!

Dr. Kaufman is an awesome Dr. Straight forward and gives you all the information you want. He explained everything for me and is so sweet. The staff is amazing and understanding. They remembered things about me and my family. If I could give higher than a 5 I would.

I have PCOS and after a year or so of trying naturally my obgyn recommended Dr Kaufman and Dr Patel to me and I m so glad they did. Dr Kaufman and Dr Patel are straight to the point and very compassionate. I m a nurse and can read through the BS quite well usually and there was none of that here. I had a lot of questions and I truly felt like they really took their time to answer my questions, get to know me and my husband, and made me feel comfortable with all the treatments we did. We did three rounds of timed intercourse and then two rounds of IUI before we got pregnant with our beautiful twin girls that will be making their appearance sometime in November! I can t thank them enough for giving me and and my husband our dream and would recommend them to anyone. If we decide to have more children I will definitely be back.

Dr. Kaufmann and staff are amazing! They give up so much extra time to make sure you are comfortable, knowledgeable and ready for the process. I seriously can not say enough amazing things about this place. They took my less than 1% chance of having a baby into me now holding my sweet girl.

Dr. Kuafman, Dr. Patel and their entire staff is amazing. We are lucky to have Dr. Kaufman as my RE. He took great care of me, guided me and adviced me well and with his help, we are now expecting our 2nd child. He is amazing. He even checked on me during his time off. His nurses are super nice and always ready to help. I highly recommend this practice, cant go wrong.

I can t say enough good things about Fort Worth fertility. We loved working with Dr. Kauffmann and his staff was always very nice. I enjoyed my visits there and I actually look forward to going back for baby #2!

I do not like giving these types of reviews, but this one is in hopes to spark a seed of change in a very cold heart. The moment I met Dr Kauffman he was a bit too cold for my liking especially while I was in his office crying. There was NO compassion to news that was hard for me to hear.... I understand counseling is not his profession but passion for your field of expertise and compassion for the people the humans you provide your service too should go hand in hand. Money seemed to be the walk that he talked as I was cut off every time I made suggestions. I felt judged as to what he felt I would be able to afford before even knowing my financial status. Although many OBGYN Drs refer him I would never recommend him. I would rather fly to Florida and be treated with care and kindness than ever consider returning to his office.

We enjoyed our experience with Dr. Kaufmann and his staff. I may have enjoyed it more than my wife since Dr. K and I got along so well. I guess the best review of him is to say that he got us pregnant and we have a beautiful baby girl! That's what matters!

Horrible experience. I have been in extreme pain from fibroids and have been working with the clinic since before Thanksgiving to have a surgery to have them removed. Well it wasn t until after New Years after I had to follow up several times because I never received a returned phone call from the messages I left Ruth to find out that the hospital that Dr. Kaufman wants to have the surgery at doesn t accept my insurance. Being in the military and timelines being extremely important I feel that so much time has been wasted that I could have found another doctor to perform the surgery by now. It doesn t take two months to find out the hospital doesn t accept Tricare. I m so upset with the experience, the time wasted plus I m still in pain and still waiting on a call from Ruth from last week.

My wife and I went to this clinic a year ago. We stopped the process due to the holiday s and us just not being ready. We started a few mths ago and we realized my wife had to have surgery to make sure all the areas were clear. My count was low but taking taking meds to get that up. Dr.Kaufmann is one of the most caring and compassionate doctors I have met. This has not been easy but we are dedicated and sure it will work out. Leesa Kaufmann is amazing and so compassionate as well. She explained everything so thoroughly and was very detailed. Every office has some issues but overall the office staff has been great. After reading the reviews I am sure the individuals that have wrote negative reviews have had issues or it didn t work out and was probably out of the dr s control. If you think going through ivf will be easy, it s not easy and your body is still controlled by God. Things happen that we don t ever expect or want. My advise is to hang in there and don t expect it to happen overnight. But Dr.Kaufmann, Leesa and the entire staff will do there best to make it happen.
Jeremy

After seeing multiple IVF doctors over the years, we were immediately impressed with Dr. Kaufmann and his staff. Our first try with him ended up not working out, and he was extremely up front and clear about what was going on and that things didn't look good. On the 2nd try he took a different approach knowing our struggle, and we had a complete success. Dr. Kaufmann and his staff were very professional and transparent on both outcomes.

Its a shame how one bad apple spoils the bunch: Dr Kaufman was very accommodating and kind to us. And after experiencing multiple MCs, he truly was the sensitive physician we needed at the time. BUT, a lady by the name of Tiffany (front office) forced us to seek an alternative physician in the area. On multiple occasions she was extremely rude and discourteous to my wife. Granted, I may be an overprotected husband who's overly sensitive to my wife's situation. But under no circumstance should such ill-behavior be tolerated; especially such that causes anxiety and emotional breakdown from my wife. Had it not been for Tiffany, we would of stayed with Dr Kaufman. Kudos to anyone who can accept this behavior....I couldn't.

I have to thank Dr. Patel & his staff for the wonderful journey. I started seeing them Nov 2018 and just recently fallen pregnant 7 weeks & 2 days with twins! Thank you Fort Worth fertility & special thanks to Dr. Patel he always made sure I felt comfortable and just to trust the process! Very thankful!! I would highly recommend this clinic!

We loved this place.. all the nurses and Doctor Kaufman were all so amazing. we wouldn t have our family with out them and of course our lord and savior. We can t wait to go back to them to make our next baby in a few more years!!!

So thankful for Dr. K and his staff. They are nothing short of amazing. They are with you every step up of way through the ups and downs. 100% recommend Fort Worth fertility!

We love Dr. Kaufmann and his staff, all of them. My wife and I had to go through two rounds of IVF with this clinic roughly four years apart and thankfully the second time around was the charm. However, my positive review is NOT solely based on the fact that we got pregnant but because this place is filled with love, compassion, understanding and empathy. Dr. Kaufmann is a fun light-hearted man that made us feel special every time we visited, my wife ended up making a new friend during our visits, the technician that drew our blood knew us by face and name throughout our visits and asked for updates, the receptionists were always kind...I just cannot say enough positive things about this establishment. If you're looking for a fertility doctor/clinic, this is the place!

I came to write a bad review about one person in the office and saw we are not the only ones who have been completely turned off by Tiffany (at the front desk) My husband was just dropping off a specimen which turned into a 30min wait (and 20min past the maximum alloted time for the sample) and she was very rude too not acknowledge him, was very rude when speaking to him and told him "it was fine" when he asked if the sample would still be ok. We will drive out of our way to go someplace else from now on.

I use to be a former employee of this place until Dr. Kaufmann ran me off just as he does every other employee. Who was I to think they could be adults and put their personal issues aside and be professional for once(Leesa&Robert). I got terminated as a patient in July 11th (2 days after establishing care with Dr.Patel) and I m pretty sure it s because I quit without notice because I got tired of Dr Kaufman and Leesa cursing at me and treating me like Shit especially in front of patients!! Not to mention all the tantrum Dr K throws around throughout the day EVERY DAY! Yes dr K is a good dr to his patients but he s a Terrible person to work for!!! hence why his employee turn around rate is so high. Crazy how even the new people that just started feel like they re ready to leave!!Everyone in that office goes unappreciated and the only joy we get is our patients. It s most definitely not because we love the Dr we work for! And let me be CLEAR THAT DR PATEL HAS NOTHING TO DO WITH THIS!!! Leesa Didn t even have the decency to give a reason as to why I got terminated but I m pretty sure it s them just being petty.. there re pretty good at that! Especially when it comes to having to give people money back and I just paid $400 for my new patient consult only for them to pull this! I m pretty sure Dr Patel as a Dr didn t even have a say in any of this! Oh well, i should ve know after the terrible 6-7 month term I had there.

I had an appointment set for today 9/26 that was scheduled OVER a week ago and I was unable to be seen. I was initially told that I would only be paying $95 for my husband's sperm analysis & if there were any additional charges that they would let me know before the appointment. So I take time off from work & go to my appointment get there and they tell me I have to pay $400 to be seen! I never received a phone call regarding these additional charges. Otherwise I would have rescheduled. This office staff is VERY unorganized and inconsiderate of people's time. I would not refer anyone to this office.

Super nice staff and extremely funny doctor. Would highly recommend this staff to anyone seeking fertility treatment

Absolutely the best clinic. I ve gone through IVF at another clinic so I have prior experience to compare to. I just got done with my egg retrieval at Ft. Worth fertility and I feel Great. Ashley was my coordinator through the whole process and did a great job of keeping me informed even when we had to be delayed due to covid. Dr. Kaufman has great bedside manner and did a great job at explaining procedures and checking in after. The anesthesiologist did a fantastic job with sedation and I was prescribed pain medication for after to manage any pain. All of the staff is very friendly and organized. I highly recommend!

I saw Dr. Kaufmann last year for a consultation for a tubal ligation reversal. I had my surgery 10/31/2019 and got my positive pregnancy test on 11/01/2020! Thank you Dr. K for making miracles happen!

Dr Kauffman and his staff are amazing. After years of losses and physicians who just blew me off they helped us get our little one. During our time with them we had a terrible event happen that I wouldn t wish on anyone, however the office was there to support me and walk me and my Husband through it. Dr Kauffman was able to explain all the issues in layman s terms, the office was there to help no matter what. Victoria was attentive and always answered my questions. Tiffany was always welcoming and helpful. Ashley was also kind and caring and informative. All the staff are stop notch, caring, and attentive. Helping keep the atmosphere fun and light. During some of the hardest times they lend a caring ear and a hug. Whatever you need they help with. I have recommend this office to several people and will continue to do so. My family wouldn t be without this office. Also the financial department was awesome calling me after hours to help us with insurance and pricing. Never once did I have a surprise payment request or billing.

I have a hard time putting into words how appreciative I am of this doctor because there are no words that I could say to thank him enough for the change that he made in my life. I am 26 years old and found out a few months ago that I had a fibroid in my uterus. I was recommended to Dr.Kauffman to remove it because I was still wanting more children and didn t want to undergo a hysterectomy at such a young age. My first appt with Dr.K I immediately knew that he was the one that would help me from the months and months of excruciating pain, embarrassment because I would bleed profusely at any given time out of nowhere, and that he would remove my fibroid and keep my uterus intact so that I could still carry another baby. And that s exactly what he did. I was TERRIFIED going into all of this. I want more children one day and i didn t know if i would wake up from surgery being unable to carry another child. He subsided all of my fears and anxiety in that first appt, the personal phone call before my surgery, and going into surgery. His humor kept me from losing it and his confidence and skill has given my life new meaning. He hugged me at my follow up appointment last week as I was leaving and I genuinely felt that he cared about me as a person, that I wasn t just another patient and that he felt for me and what I have been through. He s outstanding and if you re looking up reviews because you don t know if you should go to him or not- YOU SHOULD. I m forever grateful for you Dr.Kauffman.

What can I say about this physician and staff. THEY ARE GREAT!!!
Very caring and understanding. I don't feel like a patient, I feel like family.

My husband and I have seen Dr. K and his team many times. He is extremely funny and his staff are super nice. Is it always cheerful and upbeat? No. Some days you can tell the staff is having a serious day but that's life! Overall I enjoyed my experience and I'd recommend anyone to see Dr. K who is considering IVF or pregnancy help. Ashley is great too and so is Laeahna!

Trying to get pregnant is exceptionally frustrating and very emotional. It seems like everything is going against you and then you find out you need to go to a fertility clinic to get pregnant. Not that much fun, but there are good people out there. Dr. Kaufmann is a really good doctor and I know of 5 people who went to this clinic, after several failed fertility attempts with different doctors not related to this clinic, and got pregnant with healthy babies in this clinic. He is a good doctor and his staff are human too and make mistakes sometimes. Forgive them. Don't punish the doctor by writing a bad review for a mistake his staff made. Talk to the office manger, or the owner and give them a chance to fix it. If I could give him 10 stars I would! He definitely deserves it.

Horrific experience. The doctor was great. The horrific experience was due to the nurse (Ashley). Do not let her influence any of your decisions (or allow her to change your mind about what you choose). She does not have the patients best interest. The office manager defended her behavior. That says it all. It s obvious money is their priority. You can expect disappointments.

I've been through 3 cycles at Fort Worth Fertility: got pregnant twice (first, with my son, second time with triplets). Because the fertility clinic here in Tulsa, OK is so outrageously expensive, we drove 5 hours twice a week to see Dr. Kaufmann in Fort Worth. He is amazing. We didn't expect triplets, but are so blessed to have him. He gives cash-paying non-insurance covering customers a great discount on IUIs, so that is what we did. I don't regret a moment coming here. I have my four children, thanks to Dr. Kaufmann!