J

Jen Jen

4 years ago

Horrible experience. I have been in extreme pain f...

Horrible experience. I have been in extreme pain from fibroids and have been working with the clinic since before Thanksgiving to have a surgery to have them removed. Well it wasn t until after New Years after I had to follow up several times because I never received a returned phone call from the messages I left Ruth to find out that the hospital that Dr. Kaufman wants to have the surgery at doesn t accept my insurance. Being in the military and timelines being extremely important I feel that so much time has been wasted that I could have found another doctor to perform the surgery by now. It doesn t take two months to find out the hospital doesn t accept Tricare. I m so upset with the experience, the time wasted plus I m still in pain and still waiting on a call from Ruth from last week.

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