FNAC (Castellana)

FNAC (Castellana) Reviews

Reviews 5532
4.2
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I did the Christmas shopping there (I live in Sego...

I did the Christmas shopping there (I live in Segovia) and for the hodgepodge of people who had served me very well (on the third floor of books). Above all there were some boys in black (which I think were not fnac) who were very nice to my family and helped us locate us and then offered us a gift boxes that were later the most useful gift. I left happy and that I almost ran out of Christmas pay.

Little offer in library fund, but focused only on ...

Little offer in library fund, but focused only on the news. In cinema is not very well stocked either. Great amount of interesting offers in music. In telephony and electronics to the latest fashion, but with somewhat expensive prices with respect to other chains. Good cafeteria in the ground floor for a coffee. Disgusting toilets.

I don't like the fact that the clothes are scrambl...

I don't like the fact that the clothes are scrambled and lying on the floor, maybe the people are very badly educated
Of all the forms it gives me the feeling of neglect of the. Staff or are few or .....

Chaos

Extensive catalog of music, books etc. but some ve...

Extensive catalog of music, books etc. but some vendors of the music plant are unfriendly and always go in a hurry. It happens to me every time I go to the Madrid store. On top of that, the last time they advised me badly. I asked them about a product that they said they had nothing and then I found that product and with good stock.

Books, records, movies and much more. A cultural m...

Books, records, movies and much more. A cultural meeting space, and with 5% for members. You can search without the dependents bothering you and if you need help there they are for whatever you want. A marvel

The Online service is not clear. I have made two o...

The Online service is not clear. I have made two orders indicating on your website that there is stock, when I receive an alert that my orders have been canceled without any reason and without permission.
I get in touch with customer service and they tell me that there is no stock.
EYE!! There will be products that do not have stock and do not indicate it. They do not keep the information updated.

The new distribution of the store is fine, perp is...

The new distribution of the store is fine, perp is dexepcionante that have reduced both the area of video games. The prices dr all products have gone up a lot and you can find cheaper somewhere else. Neither siquieta compensates the discount with the membership card.

This store has various plants where you can find a...

This store has various plants where you can find a wide variety of products. In addition all the sections are very well organized so it is very comfortable and intuitive to find what you are looking for (and very likely that they have it). Getting a membership card is worth it for the discounts that apply to you.

Activities all year, if one day you are in the cen...

Activities all year, if one day you are in the center of Madrid and you have no plan, this is your place, there is always a presentation of books, workshops, presentation of a small group or group with live music. And if you don't fancy any of that, you can get lost in the music section or browse through a cookbook and learn a new recipe.

Customer service is not very good. Some clerk is s...

Customer service is not very good. Some clerk is still with his mobile even if you are looking for help. After leaving the mobile continue to pass the client. In the end you leave with disgust. I hope you give them new guidelines and correct their behavior.

A.M.H .

In decline, look well at prices, they are out of t...

In decline, look well at prices, they are out of the market, compared to Internet stores, because specifically in computer science and telephony, cables of the same model, they are 6 times more expensive.

Book store by genre, by author, comics, record sto...

Book store by genre, by author, comics, record store, movies, electronics and telephony, gifts. Also designer appliances. Events.
You can become a member, there are discounts and advantages.

I went yesterday to watch a record player and in t...

I went yesterday to watch a record player and in that section, a boy with long hair, full of bracelets and rings, little neat, was quite unpleasant when I asked for help. Theirs is to look at the Fnac and buy at Amazon

I have always found what I was looking for and whe...

I have always found what I was looking for and when not, the staff has treated me perfectly to help me. Well organized and, although there is a lot of queue, it flows fast thanks to the system they have.

NOT RECOMMENDABLE!!!! I bought a mobile phone in A...

NOT RECOMMENDABLE!!!! I bought a mobile phone in August with a return contract for a portion of the money paid for by SFAM insurance, it's a shame three months have already passed and they only give me long they have not returned the money to me !!!! So in my personal opinion I do not recommend this place to buy any type of MOBILE PHONE UNDER THESE CONDITIONS !!!!! VERY BAD EXPERIENCE WITH FNAC ..

I went in search of 3 different models of phones o...

I went in search of 3 different models of phones of the well-known Samsung brand the s7 the s8 or the s9, they were in the website published with price and enabled for the online purchase. I arrived and they did not have any of the 3, which were in stock. They wanted to sell me any other model at all costs. Mal fnac

I only know the online sale, but I have been waiti...

I only know the online sale, but I have been waiting for more than a month to get the guarantee of a mobile phone that I bought three months ago and for the moment I had to put a claim sheet to see if it was repaired

I have never quite understood the layout of this c...

I have never quite understood the layout of this center. Too many stairs and narrow corridors acting as a store. When you were Galerias Preciados it wasn't like that, it was much better, what have you done with this emblematic building?

Great store, nice staff,

Great store, nice staff,
I always buy online, series and pick up at the store, they deliver to homes, you can also reserve books, and make orders if there are not in the store, reserve pre-releases, both books and series, I love it in general, educated personnel, very attentive, for tourists having Fnac in the heart of Madrid is to be appreciated.

FNAC (Castellana)

FNAC (Castellana)

4.2