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C
3 years ago

I was treated so good there I did not want to leav...

I was treated so good there I did not want to leave. The food was great rate a 5. I just want to mention Christina Orthopedic Assistant she was so wonderful to me. She was great from the beginning of my surgery to the end of my visit. I also want to thank all the nurse on the 5th floor that helped me while I was there. Also I want to thank the PT and OT rehab they helped me get back on my feet. I do have a lot more rehab with my knee to get better. Thank you all for being helpful with my treatment. You all are wonderful. This is the best place to go. Thank you again.

T
3 years ago

My experience with Florida Medical Center was comp...

My experience with Florida Medical Center was completely positive.
My mom was taken there by ambulance in August of 2017. I was able to arrive at the hospital at about the same time she got there. I was quickly informed that she had probably suffered a stroke and was being taken to the intervention department for a scan and analysis.

Within minutes, Dr. Cueva came out to the waiting area to talk to me about the scan results and the possibility of an intervention procedure to remove a clot in her brain. Once I approved the procedure, I was shown to another waiting area.

I can not stress enough how thorough the communication was throughout this time, and how quickly everyone acted. Everyone was on the same page, obviously well-coordinated, and I was kept completely in the loop the entire time I was at the ER/Intervention area.

After the procedure was done, I was taken to a room where Dr. Cueva showed me the before and after images of her brain scan. I could see the blood was now flowing to the section of her brain where it was not before the procedure. Educational and eye-opening. What this team did for my mom was amazing.

I would like to thank Dr. Cueva and the entire intervention team for not just saving my mom s life but acting quickly enough so that she still has a good quality of life following the stroke (after some rehab, of course).

My mom then spent three or four days in the ICU, and that time only confirmed my already high opinion of Florida Medical Center. Again, communication was outstanding, and care was first rate. Everyone was professional, courteous, and on the ball .

I have been to several local hospitals over the last several years visiting my mom and other relatives, and I have been through some very bad experiences. The level of care given to my mom at Florida Medical Center showed me that hospitals CAN get it right.

Highest recommendation possible.

D
3 years ago

My husband was having a stroke so i took him there...

My husband was having a stroke so i took him there since it is really close to our house. They quickly took care of him and the nurses in the ICU took great care of him . They were caring, encouraging and told me everything that i needed to know. He passed away but I truly believe that they did everything humanly possible with God's help. The nurses in the ICU cared for him as if he was their family member, and hugged me when he passed. I seriously could not ask for anything more.

A
3 years ago

I.C.U department 3rd floor.. the ones I ve interac...

I.C.U department 3rd floor.. the ones I ve interacted with that are very good are Todd, nurse Jess , nurse Sarah and The other doctors interacting with my father. It s the truth in regards to lack of communication but understand that there are many patients and only a short amount of staff and they only have one iPad that they are Sharing between the patients. I must be honest at first I was not quite happy when I interacted with nurse Sarah but she was just following her scope of practice and I respect her for that I personally spoke with my father and he informed me that everyone who interacted with him treated him very well.. this made me extremely happy.. This is a hospital that I would recommend but keep in mind due to the changes that are currently taking place you may get frustrated because you re not able to visit or really communicate the way how you would like to communicate but the staff there including nurses and doctors will work with you.. I thank you all each individually..!!!!!!! Best hospital ever according to my day and may I add he is not easily pleased. .

R
3 years ago

Found out 30 minutes ago that My husband is being ...

Found out 30 minutes ago that My husband is being discharged after 30 day stay and no one called to let me know he's on his way to rehab.What type of compassion for the Family who hasn't seen him in 30 days.I just happened to call to check on him after the port was was put in his in his chest for dialysis earlier this morning .What kind of F up situation this is.I asked the social worker when will he be discharged she said she had no orders yet,but 5 hours later he getting discharged .This really mess up.Everyone said he shouldn't have gone there

K
3 years ago

Both times I had to be treated at this hospital (n...

Both times I had to be treated at this hospital (not by choice), I had negative experiences w/ staff- particularly nursing. It's sad when yougo to ER feeling sick just to be treated like (expletive). The most recent on March 3, 2021 I went in after fainting and hitting my head. At the time I was also having blurred vision, migraines, elevated sugar level, high blood pressure & stomach & back pain. After running an EKG & CT scan of head, I was told afterwards I was fine minus fluid in my right ear. The doctor sent me home and told me to get some eardrops and flush my ears out. The next morning my symptoms were worse & I was sent to Plantation General (by squad) thank God. They were shocked as everyone else as to why I was discharged w/ my symptoms. They ran their own separate tests & found that I had a sinus infection and ear infection! Go figure. Never again.

C
3 years ago

Have been sitting I'm the emergency room for two h...

Have been sitting I'm the emergency room for two hours with abdominal pain. Was called to the back to be placed in a room within 30 minutes of being here after vitals was checked to be stop by the doctor telling nurse I have to go back in waiting room.

K
3 years ago

I am totally pissed right now. I came in for a mi...

I am totally pissed right now. I came in for a migraine and was put in a room pretty quick. The room they put me in had no bed, just a chair. It took over an hour and asking multiple people if I was going to be seen. The doctor saw me and once again STILL waiting for meds, IV. They are not even busy. I am NEVER coming back here!!!!

E
3 years ago

The nurses where friendly. But hygiene terrible I...

The nurses where friendly. But hygiene terrible In THE ROOMS .. FLOORS ARE SO DIRTY AND NOT TO MENTION THE BATROOM HOW CAN THEY ASK PATIENTS TO TAKE SHOWER IN SUCH A DIRTY BATHROOM . I don't think they have housekeeping ., disappointed

d
3 years ago

I've been here before and the experience was ok. I...

I've been here before and the experience was ok. Ive since been to other hospitals and the experience was so so. I csme back to FMC and This is the best visit I've ever had. My Dr Mendez is excellent. My nurses are great. Jessie and Rolanda are the best. Very caring, smart and attentive. I couldn't ask for better. FMC will be my home away from home.

E
3 years ago

Very poor care, staff, nurses and doctors totally ...

Very poor care, staff, nurses and doctors totally incompetent and above all ignorant. He is admitted into a Second World Country, but in a country like USA never. It's totally unacceptable, the better you close the doors.

A
3 years ago

My husband was transferred here from North Shore i...

My husband was transferred here from North Shore in Miami to do a procedure. He went down at 7am and got back at 12pm and was not feed that day. He asked the nurse for food and the nurse had him wait literally until 8pm to scrap up something which was hard as a rock, so he did not eat! His IV was filled with blood and the nurse has not changed it yet and he has been calling but she has not done anything yet! If he contracts an infection, further legal actions will be taken! My husband asked to speak to a supervisor and he was told the supervisor left and they were in charge!!!!! His mom called to see what the problem was and the nurse would not get on the phone. THIS IS THE WORST HOSPITAL EVER & HE WILL NOT BE RETURNING!

k
3 years ago

This hospital is the worst . Came in for an issues...

This hospital is the worst . Came in for an issues and without running any test I was given 3 different medications. All the while laying on a bed in the hallway. I am waiting to see this bill. I m in terrible pain and not even a little peace and quiet and I m sick

L
3 years ago

I am extremely disappointed with the lack of commu...

I am extremely disappointed with the lack of communication. Our grandmother has been in and out of the hospital and is in an assisted living facility. We get no answers no phone calls and it s extremely exasperating. She is 92 years old with dementia and you would think they would Communicate with the family since she can t speak for herself or remember anything on her own. Not being able to be there for her and be her voice is so upsetting.

C
3 years ago

Very professional was seen almost immediately they...

Very professional was seen almost immediately they make sure i were comfortable explained my situation with clear understanding only thing i waited for a while to get the discharge papers would recommend this hospital definitely!

S
3 years ago

Terrible. If i could give them zero stars I would....

Terrible. If i could give them zero stars I would. Theres no humanity in this hospital... The nurse refused to give my cousin care because he was going to clock out in 5 minutes. Never take your loved ones here, no one cares.

F
3 years ago

Not sure why this place has such bad reviews. I ha...

Not sure why this place has such bad reviews. I had to get surgery done here last week and it s one of the best experiences I ve had in a hospital in a long time. Nursing staff was efficient and wonderful. Very kind and hard working people at this hospital and they deserve nothing but praise for their hard work. I would also love to shout out my nurse Marie. What a lovely, caring woman. She should be given a raise for how compassionate, wonderful and caring she is.

G
3 years ago

This hospital kills people. My uncle had liver dam...

This hospital kills people. My uncle had liver damage and this hospital gave him medication to treat schizophrenia in which my uncle was never schizophrenic or mentally ill at any point in time. The medication they gave completely destroyed his liver. My uncle died in this hospital suffering from pain and completely alone! We spent an entire day calling to speak with him the day he was suppose to be discharged. The staff told us he wasn't feeling well and he was just taking a nap. There was nothing to be concerned about. As the day went on and we didn't hear from him we continued to call and their staff kept hanging up on us. Finally on our way to the hospital we received a call stating that he had died! The hospital gave us 4 different stories as to how he died! This was on 08/12/17. Our family requested an autopsy and it was determined on 08/14/17 that his liver was destroyed by the medication they wrongfully gave him! My uncle had a family who loved him! We all had plans with him for this week now we are burying him!

S
4 years ago

I was worried after reading some of these reviews....

I was worried after reading some of these reviews. I don't think we were even in the same hospital.

I had surgery at FMC two weeks ago.

The operating staff, the nurses, the pre-registration folks...nicest people in the world.

I couldn't have asked for better nurses. They were kind, comforting, caring, and above all, friendly.

They even felt bad about knocking at 4:30 in the a.m. to take me for post-surgery x-rays. Heck. SOMEBODY has to go at 4:30; it might as well be me. The doctor wanted x-rays before he came for his morning rounds. The entire hospital can't get them taken at 8 a.m.

The nurses hunted down Diet Cokes for me (the bubbles felt great on my throat after being intubated) and I appreciated every bit of trouble they went through to do it. I'd recommend FMC again in a heart beat.

T
4 years ago

My mom was a patient at Florida Medical Center and...

My mom was a patient at Florida Medical Center and had the best experience there . The girls in the Cath Lab, Margo, Dawn, CeeCee, Chante and anybody I forgot were awesome. Kudos to the surgical team, the security team, esp. Sharon and Lovely, the EVS team, all the employees in the cafeteria who were so kind and gracious to us, Ramona in Outpatient , the team of doctors, especially Dr. Beyer, the nurse practitioner, Daniel, the 2nd floor cardiac unit were all just beautiful. From the minute we walked in the dooe, everyone made us feel welcome and special. This hospital is definitely a TEN in my book!

D
4 years ago

These people are so nasty i have a kid at home tha...

These people are so nasty i have a kid at home that loves me and i came in with a fever and was unable to walk the had no sympathy for me at all they left sick ppl unattended outside anything could have happened allot of those nurses are pretenders and dont really care i was so sick i had to call a friend for a ride to get treatment somewhere else

k
4 years ago

My father admission was around 0700 this morning a...

My father admission was around 0700 this morning and he still didn t get his eye drops for Glacauma . It s 0711 pm now my father never received the drops. His eyes are hurting. Transport brought my dad back from getting a cardiac Echo done he left the bed high up he did not put the bed in a low position.

S
4 years ago

THEY DESERVE NO STARS. THE WORST EXPERIENCE EVER. ...

THEY DESERVE NO STARS. THE WORST EXPERIENCE EVER. UNPROFESSONAL, THEY QUESTION YOU AS THOUGH YOU ARE CRAZY, NOT ORGANZIED. LIED ON MY RELEASE PAPERS, IM SUING THEM.THE PHYSICAIN WAS MAKING ME REALLY UPSET SIMPLY BECAUSE YOURE QUESTIONING MY INTELLIGENCE OVER THE MAX. IM A COLLEGE STUDENT WITH A 3.8 GPA! HE WAS TOTALLY UNPROFESSIONAL TELLING ME THAT HE WAS A PHYSICAN FOR 12 YEARS ETC. HELLO, IM THE PATIENT. YOU GUYS ARE HIRED TO TEND TO PEOPLE WITH WHATEVER PROBLEMS THAT WE COME IN WITH! I DONT UNDERSTAND HOW THEY ARE STILL IN BUSINESS. SOMEONE NEEDS TO UPGRADE THIS FAST AND QUICK

C
4 years ago

The Florida Medical Center is really great. It is ...

The Florida Medical Center is really great. It is clean and ran well the staff is top notch from the intake to the nurse's the Doctors and even the xray tech. Very polite and fast turn around.even the pharmacy is polite and helpful.

S
4 years ago

This hospital deserves -5 stars! It is a DEATH TR...

This hospital deserves -5 stars! It is a DEATH TRAP! My brother went in for a simple gallbladder surgery and due to the NEGLIGENCE and INCOMPETENCE of hospital staff, ended up DYING! The surgeon SCREWED UP and left another doctor to fix HIS MISTAKE! This guy couldn't even look my mother in the eye! No one took accountability for what happened. My brother fought for HIS LIFE for over a month in the hospital, in pain the WHOLE TIME! Please, if you TRULY LOVE your loved one, don't send them to this hospital. Save yourself the heartache..

J
4 years ago

Like the majority of the other reviews this is the...

Like the majority of the other reviews this is the worst hospital I ve ever been in. I came by ambulance from a surgery center at approximately 2:30 pm and by the time I was admitted in a room it was 11:00pm. I was in the er for 9 hours and never even offered a glass of water. I was per prescribed pain meds and after and hour of not getting I finally found the bell for the nurse and then I was told it would have to wait because it was shift change. Gee my pain sure didn t change. I rang the nurse bell one other time and came in and then put the bell on back wall hook so I couldn t get to it. I was taken to the 2nd floor and it only got worse from there. I finally got ahold of my family around 9am and signed myself out AMA. I have never done that in a hospital before. Do not go to this hospital under any circumstances

L
4 years ago

I was as Florida medical center recently for a maj...

I was as Florida medical center recently for a major operation. I could not ask for any better care. Everyone was so caring and made me feel like they wanted to help me. From the admission staff all the way to the discharge nurses I could not have been cared for any better. I would definitely go back there should the need arise.

m
4 years ago

As a patient, I experienced nothing but incompeten...

As a patient, I experienced nothing but incompetence and antiquated service. Gained nothing from their service. With the exception to a few, the majority of staff have no compassion or proper training which is evident. It appears that the staff don t even seem to know what team work is. The negligence and lack of professionalism I witnessed is absolutely shocking and absurd. I just find it sad that they have no actual rehabilitation in the Behavioral Health Unit. Every person deserves to be treated with dignity and they have forgotten the core values of treatment. The doctors and nurses value paperwork over empathy and concern. On top of this, I receive a bill with fraudulent charges of respiratory therapy. I then got my medical records which had no indication of receiving such service. Charlene in particular was one of the worst charge nurses that exists and should be stripped of the title. On the other hand there were caring people not in leadership such as Carlotta, Carline, Maxine, Patrick and Gary that were surprisingly pleasant with all of the negative leadership. It s obvious that they had morals. This hospital should be investigated by the state and shut down immediately.

M
4 years ago

My name is Grace Guerra, I was discharge on August...

My name is Grace Guerra, I was discharge on August 25, 2019. I went in with bad concussion that it turn into a T.I.A. from a bad fall
I just want to say if i can give more stars i would, from the Medical staff to the cleaning staff they treated me with care and love, every single one of them. I will always ask the Ambulance to take me to "Florida Medical center" I hope this is read by the Hospital Directors...you should be very proud of your staff...Thank you, Grace Guerra

k
4 years ago

This is the worst hospital ever. They re staffs ar...

This is the worst hospital ever. They re staffs are rude as hell they refuse to let you talk your family member if you call asking questions they get rude and yes they will hang up in your face. I m surprised this establishment is still open. I haven t heard from my brother in 3-4 days and they still refuse to let me talk to him and answer questions that our family needs to know.Far as I know he could be dead. This hospital doesn t save people it kills people. If anyone is reading this review NEVER send your family member there cause will never know anything. I prefer you going to Imperial Hospital or Cleveland Clinic.

G
4 years ago

Great Nurses and ancillary staff. On arriving at m...

Great Nurses and ancillary staff. On arriving at my room, (transferred from ICU), the room was a mess, and the bathroom was even worse, and was made even more worse by the visitors of my "room mate".

L
4 years ago

Please don't go to this hospital or emergency room...

Please don't go to this hospital or emergency room. They make you sign documents that don't have your name on them. The nurses mainly flirt & gossip with each other. The purposefully don't do any testing, etc. until you've been admitted there at least 24 hrs, as well as not seeing any type of doctor until 5p.m. You Must ask for everything there like water, new gown, towels, meds, toiletries, etc.

N
4 years ago

I brought my child to the ER. The day shift attend...

I brought my child to the ER. The day shift attending phyisican on the word of the PA, decided to Baker Act my child without having a pediatric hospital to send us.
The attending phyisican never visited with my child. They lied to me that they were going to do an MRI. We have been here since 2:30p.m Now it 1:51a.m we are still here.
That is kidnapping and holding patient against their will.
Physicians should not use Baker Act as if it a bug joke. This is playing with people's lives with a 9 years old future.
What proof does the physician have to just decided to write an order like that for my child.

C
4 years ago

I posted last year in November what a terrible exp...

I posted last year in November what a terrible experience it was for my eighty year old mom They put a drain in simple procedure. She went down hill after that and we couldn t drain her after that. Mom died in dec 26. You stunk so bad Florida Medical. Take you live one here to die. I can t bring her back but you don t need to lose the love of your life Sincerely Cyndee Kane

M
4 years ago

Worse experience I ever had being in a hospital, f...

Worse experience I ever had being in a hospital, food was bad, service was poor, didn't give correct medication, I ended up checking myself out, I wouldn't go back there even if I was dying.

F
4 years ago

My daughter was just discharged at 4:30am on 10/12...

My daughter was just discharged at 4:30am on 10/12/19. My experience was nothing near pleasant In fact it was the most dreadful moments I ve encountered. My family and I have recently transitioned from Pembroke to Lauderhill. Being a mother of two , I was excited knowing that the hospital was located right behind my house.Two out the three times that I ve been in this emergency, They made me feel like I was mentally deranged.But never complained. However,This morning things were completely out of hand.I was very disappointed. The Doctor discharged my two year old and suggested that I give her Benadryl for a cold/fever/vomiting. I quietly signed the discharge papers and left. I really felt like telling him about my medical background in the field, but I didn t. I wanted to keep it professional. Next time, please treat everyone with care and value their concerns ,because there are times you may never who you are speaking to. Overall, The experience was horrible and believed that they could have done a better job treating a two year presented with these symptoms.

f
4 years ago

They treat babies just like adults there. I went t...

They treat babies just like adults there. I went there with my 1 year old because he had a fever. I sat in the waiting area for over 2 hours before they gave me a room after I asked one of the nurses what's going on my baby is really sick.

C
4 years ago

I give this hospital 5 stars cause of the icu team...

I give this hospital 5 stars cause of the icu team. My father had open heart surgery. There were many things counting against my father. Unfortunately he did pass away. I personally would like to speak with Susan G. This was the icu on the 2nd she was amazing. Since my father passing in April Susan has been on my mind. The time she spent with me on the phone . Knowing this time I could not be there or my family. Due to covid my father had to be there alone but she always keep me informed. Please give me a chance to thank Susan for her support. It was hard then and is still hard now.

C
4 years ago

I know a lot of people don't like Florida Medical ...

I know a lot of people don't like Florida Medical Center for what ever reasons, but I had the best hospitalbexperience for the past 4 days. I've never met such a compassionate,caring group of people who took care of me. The neurologist Dr. Mohsen went over and beyond the call of duty when it came to my health he genuinely cared. My nurse Kristen on the neurology floor who has been with me since Thursday night when I was admitted an absolute sweetheart down to the transporters 4 out of 5 of them who took me for all me different test, and the MRI tech who was forced to do my MRI at 10p.m. lastnight. I don't remember names and even the cleaning lady Ms. Brittany. Each and every one of them kept a smile on my face during this traumatic experience. I just want to give a special thank you to each and everyone of them.

S
4 years ago

Worse experience with my mom there recently. From ...

Worse experience with my mom there recently. From nursing supervisor to floor manager to nurses, major communication problem. Thanks to case manager.
This needs to be reported further than the hospital.

s
4 years ago

My sister is in the ICU and I believe they didn t ...

My sister is in the ICU and I believe they didn t do everything in their right to keep her alive. The lack of communication and urgency made by the doctors should concern everyone. And if my sister don t get the proper treatment and she passes this hospital going to have to see me because I will sue And don t try to save yourself with no bull either just do the right thing please

a
4 years ago

My son was 6 weeks old and I came down with a feve...

My son was 6 weeks old and I came down with a fever and came here the second day here I never met with the doctor assigned to me to explain what maybe wrong with me. I was woken up out of my sleep and told I had mrsa.from a nurse. My only thought was I could never hold my little one again. After 8 hours of no answer I decided to check myself out . And went to plantation my doctor actually went to get information from their hospital my chart not only had mrsa but that I was diabetic which I am not. And they tested me I didn't have mrsa I had e-coli in my system and I suffer from hs.

D
4 years ago

My mother was taken to the psych unit. I have been...

My mother was taken to the psych unit. I have been trying to reach her but sometimes when I call, they ask for a code. From the time of admission, no nursing staff provided me with the code. Although, I m her emergency contact & medical power of attorney some nurses refuse to let me speak to her. Some nurse just hang up on me when I call. My grandmother also contracted hepatitis due to FLORIDA MEDICAL CENTER MEDICATION ERRORS! Do NOT send your loved one here if you can. Avoid Florida medical if you value your LIFE !

D
4 years ago

I was treated February 2021, for A- Fib, which is ...

I was treated February 2021, for A- Fib, which is heart abnormalities, I was admitted into the Cardiac unit, rm 242, the staff was Awesome, Professional,:Patient & Caring. A Couple of staff members really go beyond, Darlene CNA, The Best Care Taker, I really Appreciate her, Loving is what comes to mind, her Patients & her job, She Loves, make sure you're comfortable, A SWEET HEART,, Thank You I can't forget NURSE,Happy when I was in rm 238, Attentive , Caring & Patient, Thank U , Ray, from day 1, I was un easy, I assured me you're going to be OK, he made sure I was ok,OK, U

S
4 years ago

THE WORST HOSPITAL EVER! THEY ARE NOT ATTENTIVE IN...

THE WORST HOSPITAL EVER! THEY ARE NOT ATTENTIVE IN ANY WAY, WENT IN FOR A GASTRIC PROBLEM AND AFTER WAITING ABOUT 4 HOURS FOR NOTHING! THE DOCTOR ASKED ME WHAT DO I THINK WILL HELP MY DIAGNOSE! ISNT THAT HIS DECISION?!? What kind of hospital asks u what do u think u need for pain! Never again!

K
4 years ago

This hospital is downright uncompitant. I had one ...

This hospital is downright uncompitant. I had one of my parents there for c4 c5 c6 disk bulge on spine and other issues related to it. My parent was in massive neck, back, and head pain. Dr. Shwartz didn't listen to anything being said either. All he did was give my parent an aspirin for the heache. Didn't address any of the other problems! He doesn't listen and doesn't care.

S
4 years ago

I m very picky about service and was a bit nervous...

I m very picky about service and was a bit nervous that my surgery was scheduled here after reading some of the reviews. HOWEVER, I had two of the best experiences on the 2 occasions that I visited!! Everyone, from intake to dismissal, was super friendly, kind, caring and helpful!! I interacted with 7 different people from Wendy (who was kind and professional and I saw her treat others patients with respect also) at intake to several nurses, anesthesiologists and a doctor. One of the nurses, Tamika was particularly exceptional and did everything to make sure I was comfortable and supported. They are thorough and take extreme caution to make sure you are safe also. I would not hesitate to go back. My name is Sonya Chada (my profile name is my dog, Bailey ;).

A
4 years ago

***** UPDATE ******

***** UPDATE ******
I've noticed that FMC rep will reply to negative feedback on here asking to write an email to voice your concerns and have them resolved... which I did ... email went COMPLETELY UNANSWERED. They DO NOT CARE what you have to say and are not interested in resolving any problems and making this hospital a better experience for the patients.TOTAL JOKE!
**********************

This is my second experience at this hospital and it is just as bad as the first. The staff in medical records department are completely rude and unprofessional. I called to ask if the results of my test were ready, before I could say anything else the lady rudely interrupted me saying "if you don't sign a medical release form I can't tell you anything". I tried to tell her l that i DID sign the form because I had to go through the same run around last time and she wouldn't listen and just wanted to get off the phone as fast as possible. Not to mention, new patients are NEVER informed that they have to sign this form to even see IF their results are ready. I understand HIPAA Laws as I am a medical professional myself and am not asking for anything beyond of what they are allowed to release to me by law. Bottom line is that the staff that are working in the records office are COMPLETELY unqualified to speak to people and perhaps need to seek a different line of work since they are so annoyed by people. The registration employees do not explain to the patients the process of releasing records properly. I will never come to this hospital again, will discourage anyone to also and will be filing a formal complaint. Absolutely ridiculous and unacceptable.

D
4 years ago

Amazing service. The nurses are always there when ...

Amazing service. The nurses are always there when needed. Fast, generous, and they are all sweethearts who care about the patient. All of them had smiles on there faces and it is just a happy environment.

T
4 years ago

Great, friendly & knowledgeable staffing. I was ve...

Great, friendly & knowledgeable staffing. I was very well taken care of by all the ICU staffing. Well appreciative of the standard of care given. Food was ok. Services provided and given toward recovery was excellent. Curtious & sympathetic staff. Clean & well take care of every day. Provided excellent hygiene products. Comfortable & clean bedding. Good TV selection.

J
4 years ago

I just want to say a special thank you to the out ...

I just want to say a special thank you to the out patient surgery department at Florida Medical Oakland Park. From the moment I walked in through the door I felt welcome. First I must say a big thank you to my surgeon Dr. Romaine Joseph, specially mentioned names Ruth, Chantal, Kayla, Robert, Mercedes, Sreesha the theatre staff, the security guard and the receptionist at the desk I cant thank you enough all. Ruth and Chantal you both went above and beyond to make me comfortable and ensure was going well and my family that was there waiting were also comfortable. A big thank you to entire team.

B
4 years ago

Worst hospital I ever being I my life! Waiting for...

Worst hospital I ever being I my life! Waiting for 2 hrs almost 3. With a chest congestion barley can't breath and they taking their sweet time. Don't come here avoid this dump place is a waist of time you might end up dead by the time they take care of you..

S
4 years ago

Great ER Dr. Isaccson - however, that was the only...

Great ER Dr. Isaccson - however, that was the only good thing at this Hospital. There is virtually no communication between the team of doctors once the patient is admitted. I've found their is 'so much expertise and egos ~ that there is NO room for any common sense. They appear to be extremely understaffed, especially with direct care of the Patient Care Techs (CNAs), almost all whom are cold, and nasty. There is little if any help from anyone when you need it. The food is extremely unhealthy and mostly fried (and expensive for the family). They make many, many mistakes throughout ~ from the Doctors through the kitchen. This hospital doesn't even use moist toilets for patients, so that the CNAs must use wash cloths to clean the patient's bowel movements, even when patient is considered ICU, (as my father was, after their poor care), although not 'on' the unit. Even if you get to the Medical Director of the Hospital-- you are 'poo-poo'd'. The lead Dr. overseeing the case does not visit, leaving a family practitioner to handle the case, who leaves everything to all the other doctors. More than anything else, the attending Dr. Mendez repeated "We can't keep him here forever", than the amount of time he spoke about my father's pertinent medical issues. He was Discharged while his chest x-ray noted "increasing pulmonary vascular congestion" without it being addressed at all for 4 days. I had to make a Kepro appeal to save his life. On the 4th day after the chest ex-ray evidencing pulmonary vascular congestion, the Pulmonologist Kumar put him on lasix. When I asked why the wait since the x-ray, he said "the cardiologist should have done it", however the cardiologist was already off the case, and not called back for consult (as he should have been). It was an extremely bad experience and harmful for my father, and the Discharge was horrendous and incomplete, and erroneous, listing many incorrect medications... Essentially, it's a nightmare, and unfortunately for my father -- he was just sent back there :'( In fact, if the hospital had followed reasonable medical protocols, my father would not have to return to the hospital within one week.***** I am now making an edit to this entry 2 days later - - This hospital could not be more despicable, and they've went way over the pale!!! I am my father's health surrogate, and had been asking about his medications, lab results and x-rays since Sunday night. I was promised call-backs from nurses that never arrived. Then, today I learned that this hospital discharged my father, without giving me or his wife any information about his status, labs & test results, or medications, AND PHYSICALLY FORCED MY FATHER ONTO A STRETCHER, WITHOUT HIS BELONGINGS OR HIS WIFE. My father was crying for his wife, and my step mother was crying because they physically forced her husband away from her, and onto a stretcher, taking him away before she even had an opportunity to collect my father's personal wheelchair and belongings. They left her there! both crying... and with no information about his status, x-rays, labs, or medications... AND, this is despite that I made a Kepro appeal the moment I heard that FMC was physically forcing my father onto a stretcher.. This is most heinous, CRIMINAL action a hospital could have taken. RUN from this hospital, never allow yourself or a loved one to go near this horrid, criminal hell-hole.

V
4 years ago

Florida Medical Center is the worst! The nursing s...

Florida Medical Center is the worst! The nursing staff is horrible Jess, Suzu is just terrible care givers. You will get better care at home from family then Florida Medical This is a private hospital but care giving is below a county/ government hospital.
During my stay there is weekend my nurse Jess comes in hand me a suppository and walks out, no instruction no gloves I call the charge nurse Suzu what good did that do? None she calls Jess in now they arguing right in front of me. I just had surgery the day before I just asked for gloves and did it myself.
Not to mention the day before my surgery the hospital call asking for my 2k copayment for me to be provide with such horrible care. Florida Medical don't deserve a single star but must allow one star to give an review.
This place should be investigated. No way or these people licensed

M
4 years ago

My uncle is currently in the hospital and has been...

My uncle is currently in the hospital and has been hospitalized for 16 days. The negligence and lack of communication has been incredible. Clearly, this hospital has other interests aside from the patient s well being. I have already reported them for investigation on Medicaid fraud and have contacted a legal team.

G
4 years ago

Out of the many hospitals I've had to visit in sou...

Out of the many hospitals I've had to visit in south florida . This place had me in ICU for 8 days. I have never been negatively profiled like this place profiled me. Never called any of my doctors ask me questions with listening to an answer. I went in with pneumonia which turned out to sepsis. Instead of asking If I had any dental problems recently they gave me an aids test. never discuss the full diagnosis on my pneumonia. I just had the first of 2 surgeries to a complete back reconstruction instead of asking anything they had me as drug attic and mentally unstable. I have a f@@@ing 144 IQ and will figure this out before this know it all geriatric doctor who actually had the balls to pull my family not imediat around the corner to tell them I was an abuser. I'll have to check where hippa stand on that. Never called my orthopaedic which would have set him straight just sent me home with 2 lies on my diagnosis to cover his behind. worst hospital I've ever been to. The staff in ICU had to be told I'm a drug attic since they treated me exactly like one until one nurse sat me up and saw all the scars on my back some fresh still healing. she was heartfelt. If you want to be a victim of patient profiling go to this hospital.

S
4 years ago

The staff were friendly and they took care of my i...

The staff were friendly and they took care of my issue.
Only thing is organization, nurses were asking me the same questions, I get the feeling you won't be prioritized unless you speak up. I know these doctors and nurses are working hard A+

The new employees there need to be trained on how to have a friendly energy. Intimidating energy causes lack of trust.

D
4 years ago

Terrible staff, mean, impolite, food sucks they ig...

Terrible staff, mean, impolite, food sucks they ignore when you call them and when they come to your bed they are mean and arrogant. I was there for two days and they charged me over $36,000 dolllars and did nothing for me to get me better. Other hospitals do care this one does not care but for the money. Your better off somewhere else.

R
4 years ago

Worst Hospital ever!!!! I recommend that you go so...

Worst Hospital ever!!!! I recommend that you go somewhere else immediately.

You will be waiting for a room or hallway for 4 hours. When they do call your name, its another 4 hours waiting for a doctor. When you ask for assistance, they forgot about you for another 2 hours.

(If I didn't have a broken right foot, I would have WALKED OFF) which is what everyone does when they're forgotten to 10-12 hours!!!)

M
4 years ago

Very poor service no body knows nothing they all t...

Very poor service no body knows nothing they all tell u different things that u don't know what to believe they don't come to check on u ask them for something and they never come with it and than u remind them about it and they get mad and give u a attitude and still didn't bring it I been here since 2pm and it 2:14am and I still don't know what is going on with me all I know is I'm staying here so they can Monitor me that is what the doctor said but than I asked the nurse fora drink and she said not because u going to have surgery so I'm like that is not what the doctor said. This is the worries hospital I been to I will never come here a again

J
4 years ago

MY Fiancee ALWAYS SEES AT THIS HOSPITAL AND SHE SA...

MY Fiancee ALWAYS SEES AT THIS HOSPITAL AND SHE SAYS THAT IT IS THE BEST FOR ITS COMPLEXITY AND ATTENTION. I AM FROM ARGENTINA AND CONGRATULATIONS TO ALL THE MEDICAL CORPS AND COMPONENTS OF THE ENTIRE HOSPITAL

E
4 years ago

Gourmet food the best service nurses treated me li...

Gourmet food the best service nurses treated me like gold got me back after my Heart Attack Demi back healthy thank God for this place it's the greatest Hospital in Broward County the best in Broward

D
4 years ago

Poor communication with my wife resulted in her no...

Poor communication with my wife resulted in her not getting the pain and inflammation medication she needed for over a day following her surgery. They were slow responding to call button with it taking between 5 and 15 minutes before some one tried to find out why it was pressed. You get better service on the worst airline I have ever flown on.

D
4 years ago

The worst hospital ever the nursing staff unprofes...

The worst hospital ever the nursing staff unprofessionalI rate the nursing staff zero I'm a diabetic was discharged this morning I asked about breakfast was told I was discharged.when I got to the main floor the lobby I went and purchased a breakfast but I'm sure my insurance company was charged! Just one of many complaints!

G
4 years ago

Terrible customer service! Very unprofessional and...

Terrible customer service! Very unprofessional and incompetent! I ve called several times and the lady that answers the phone with the accents have much attitude and keeps hanging up on me. Won t let me talk keeps over talking me and just rude! I asked to speak to Ester Morris the HR Director and she transferred me to a dead line. Than when I called back asking for HR she told me stop calling because she has other calls coming in... Well did she forget she s a receptionist and that s her job...? These calls should be monitored and recorded for quality... I wouldn t take my dog to this hospital! No type of care, empathy or understanding at this hospital. IF YOU CAN AVOID THIS HOSPITAL PLEASE DO SO!!! If the PBX operator is like this I can only imagine the care you would receive... smh

Florida Medical Center

Florida Medical Center

2.6