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H
4 years ago

They have been very attentive to our repair needs....

They have been very attentive to our repair needs. They are quick to respond; if they are not available on phone, leave an email in their contact sheet. They will respond. The technicians are kind and patient able to repair and install my appliances well.

S
4 years ago

Friendly & punctual service.

Friendly & punctual service.

The technician was great, he was able to find the problem with my washing machine (broken coupler) and had the part on hand to replace.

Honest, efficient and good value, highly recommended!

A
4 years ago

Professional service. Their customer service rep w...

Professional service. Their customer service rep was very nice, the technician Merrick came around the time he was supposed to come. He was courteous, worked fast, knew what he was doing. All in all the experience was very smooth and I am very happy with the service and with being able to use my washing machine again. I would definitely hire these guys next time.

M
4 years ago

I emailed these guys based on the excellent review...

I emailed these guys based on the excellent reviews and great website, and got a response early the next day. They were able to send someone the day after that, and Marek was friendly, helpful, and was able to quickly fix the problem on our recently installed dishwasher (the plumber had previously messed up!). He also did a quick checkup of our stove and gave us some pointers on general appliance care to look out for. Thanks for the great service from start to finish, will recommend to everyone!

S
4 years ago

We had a broken stove that needed repair before Xm...

We had a broken stove that needed repair before Xmas. They made a commitment and delivered on the Sunday two days before Xmas. We were looking at the prospect of cooking the turkey on the BBQ! Great professional service.

M
4 years ago

Rather disappointed.

Rather disappointed.
Someone came to strum on my machine 15-20 minutes.
Apparently my problem was the tray to suit the laundry wrong.
Bim! $ 98 Thank you, Goodbye.
A week later, my problem is not resolved yet, since my machine wash cold only.
Sorry I would not of cons-visit, I not sub!

E
4 years ago

The agent was very professional, knowledgeable and...

The agent was very professional, knowledgeable and explained everything in detail about the problem with our dryer. Fixed quickly even when a part had to be ordered. Very friendly and detailed with the repair process. The part was a bit pricey but the quality and service of the repair was excellent.

J
4 years ago

paid 115$ and wasted and entire day for the repair...

paid 115$ and wasted and entire day for the repair guy to tell me he cant find the problem and i ended up having to find the problem myself.
The technicien was friendly, but in the end the service was a waste of my time and a waste of money.

A
4 years ago

Excellent service, extremely professional and frie...

Excellent service, extremely professional and friendly, too. The repairman was very knowledgeable, thorough and answered all our questions. We were relieved to learn that our old appliances were great quality and didn't need to be replaced. Highly recommend!!

t
4 years ago

I called this company to install a microwave with ...

I called this company to install a microwave with integrated hood, the appointment was quick, the price was fixed, a first person arrived on time to uninstall the old microwave and it was very fast, his colleague arrived afterwards and they installed the new one, but there was a problem with the position of the exhaust pipe and the microwave. They really spent time adjusting the two, they worked hard, and they spent two hours fixing the problem at no additional cost, I really appreciated the way they work, they are professional and very respectful. I am very satisfied with their service

G
4 years ago

I was able to book an appointment within minutes f...

I was able to book an appointment within minutes for my leaking dishwasher. Their appliance technicians showed up the next day and were able to resolve the issue i was having with my machine the very same day. It was now been over 4 weeks, and my machine is still running flawlessly. Thanks again Flash Repair, I highly recommend using them.

J
4 years ago

I had Flash come and install my dishwasher and the...

I had Flash come and install my dishwasher and they were able to come within a couple of days. The technician was super helpful and friendly. There were some parts missing so he went to buy them and came back. The parts were resold to me at the same price without a markup, which was appreciated. The cost for the installation was very reasonable and the technician even took some time to show me how to get started. Very good service!

P
4 years ago

Called them for the first time for my washing mach...

Called them for the first time for my washing machine. Very courteous over the phone, got a tech to my house same afternoon. Unit was diagnosed and part # given to me. They're awesome to deal with - very honest and forthcoming with all info related to the issue found. NO pressure to buy parts from them, NO pressure to call them further to finish the repair. All around a most pleasant and fair experience with a company that really seems to want to help the customer and not take advantage of them when they'r in need. Very recommended and will definitely use them whenever another problem arises at home.

C
4 years ago

I had a rather complicated situation with my washe...

I had a rather complicated situation with my washer. The first technician diagnosed the problem as being a weak drive motor. Two days later another technician installs the new motor however, detects another possible issue (the control board). Both technicians come back later that day to remove the new motor and reinstall my old one. Long story short I, I was reimbursed (except for the diagnostic fee, of course). It s more logical for me to buy a new washer at this point.

Although I did not get the outcome I was hoping for initially, these two technicians demonstrated the upmost professionalism. In light of the COVID pandemic, they wore gloves and put on protective covers over their boots. My only disappointment is that the employer did not require his technicians wear masks or any other protective gear to cover their faces (nose and mouth). Nonetheless, I provided the technicians (on both occasions) with a mask and/or bandana to protect them and myself (and my daughter) from any possible transmission. Both technicians adhered to my request without hesitation.

Furthermore, they made sure to answer all of my questions and explained the process so that I could understand. They both were in great moods despite their heavy work schedules. Working in the type of climate that the World is currently in can be very stressful. I commend these technicians for their professionalism and bravery during these difficult times.

Y
4 years ago

Repairman was great.

Repairman was great.
But the office guy quoted $370 or $447 if needs extra parts. I specifically asked 'everything included?', he said yes. When time came to pay, it was $370, but they added the taxes.
If not for this, it would be 4 stars.

P
4 years ago

They were able to come the next morning after call...

They were able to come the next morning after calling. Matt, our technician, was quickly able to diagnose and fix the problem with our fridge. Very knowledgeable and professional! Will definitely be calling them again the next time we need an appliance repair.

A
4 years ago

A little pricey but they did a good job and fixed ...

A little pricey but they did a good job and fixed the issues with the fridge and dishwasher. The only downside was the price. For what appliances cost today, it would have been wiser to invest in a new fridge and dishwasher than to have them repaired. I was, however, very happy with the person I dealt with on the phone, and the repairs themselves.

A
4 years ago

Very respectful company, they never leave unfinish...

Very respectful company, they never leave unfinished job behind, even if they have to come for another time, very professional, comparative prices
Highly recommended .
Very good customer service

R
4 years ago

Hi, Welcome to Flash Repair We are a small applian...

Hi, Welcome to Flash Repair We are a small appliance repair company with a couple of technicians that are highly trained and ready to service your needs.

We hire and train technicians that are located in Montreal, West Island, Laval and South shore to offer you the quickest service.

We offer great customer support and give you the option to speak to any of the technicians for technical questions. Give us a call today and we guarantee 100% customer satisfaction in English or French.

Please Write an honest review about us after service has been complete so we know where to strengthen our growing business.

Thank you

Ps.

Please disregard Anna Mircea's rating and comments.

They are fake accounts build by our old website developer. We got into an argument and was forced to hire someone else.

R
4 years ago

They were able to come repair my fridge within 3 h...

They were able to come repair my fridge within 3 hours of calling. They were quick, efficient, and polite. The pricing is really fair, and I would definitely call them again for any appliance repairs. Highly recommended!

X
4 years ago

Fast, friendly and professional service.

Fast, friendly and professional service.

Arrived on time, diagnosed the issue with our fridge fast, ordered the part and replaced it within a couple of days of the first visit.

The technician was courteous, knowledgeable and even gave me some tips on how to troubleshoot potential future issues myself to save on future repair costs.

Will definitely call them again for any appliance repair issues. Highly recommended!

O
4 years ago

I called Flash Repairs because my fridge was not c...

I called Flash Repairs because my fridge was not cooling properly. A technician asked me a few questions over the phone and told me what the possible causes to my problem were (turned out to be a malfunctioning thermostat). He passed by two days later, de-iced my freezer and replaced the thermostat. My fridge has been working fine since then. I would definitely recommend them.

E
4 years ago

They sent me their "specialists" three times befor...

They sent me their "specialists" three times before they determined origin of the problem. And the third "specialist" broke my fridge completely instead of to fix it. So I had to buy a new one (without saying that everything happened on hot summer days and the family with two children was left without a fridge for two weeks). Moreover the third "specialist" turned out to be external company representative (Euroservice) for actions of which Flash Repair refused to take any responsabilities for them saying that they just wanted to do a favour for us finding them but they don't know them in fact. Ah, yes, the Flash Repair took their estimate charge of $65 though. So disappointed with such an irresponsible behaviour of the owner!

M
4 years ago

This is the 2nd time that I have used their servic...

This is the 2nd time that I have used their service. They are courteous, responsive, explain things well, and reasonably priced, understanding that repair parts for appliances are generally very expensive. I would highly recommend these guys.

J
4 years ago

They came to fix our washing machine and went abov...

They came to fix our washing machine and went above and beyond what I expected. Not only did they fix the immediate problem but they double checked the entire machine for anything out of the ordinary to make sure I wouldn't have to call somebody else later and spend more money. All for a very reasonable fee. Really nice, friendly guys

C
4 years ago

very professional service.

very professional service.
Mike who repaired our fridge was very knowledgeable, courteous and took the necessary covid precautions (new gloves, new mask and removed his shoes)
pricing was exactly what they said it would be and work was done quickly.
would highly recommend

C
4 years ago

My mom has called Flash Repair to work on pretty m...

My mom has called Flash Repair to work on pretty much every appliance she has over the last several years! They do great work and give good advice too, we've been really happy with their service every time :)

J
4 years ago

I had a great experience working with Flash Repair...

I had a great experience working with Flash Repair. They are courteous over the phone, the technicians are on time and really have good knowledge of what they are doing. Even though the part for our freezer is no longer being manufactured, they were still able to improve the working function of the drawer. Will use them again in the future.

S
4 years ago

My Samsung Dryer wasn't working. Samsung recommen...

My Samsung Dryer wasn't working. Samsung recommended a repair place that couldn't come for 2 weeks and couldn't give a specific appointment time range. I called Flash Repair and they were able to come within 2 days and the person they sent was very polite, professional and knowledgeable. I would highly recommend them and will use them again for any future appliance issues. They seem to be knowledgeable about many brands.

N
4 years ago

The first person they sent was great, very friendl...

The first person they sent was great, very friendly and helpful. I really wish he were the person who had come to do the repair. Instead they sent this other person who was not only quite cold but he also scratched up the floors moving the machines and left a mess. The scratches are permanent damage. I am beyond disappointed!