Flash Automotive Review

I want to thank you for the excellent customer service that you provided to me on 2 occasions. In March of 2013 you helped me save money on an alternator replacement by informing me that my bad alternator was covered under a life time warranty. And then later, in June 2013, I let Flash Automotive know that my charging system was having symptoms without making me have to come back the next day, or just blowing me off, you checked my charging system diagnostics and let me know the battery was bad. By the way, I went straight to the store and they replaced the battery and now it runs great. Thanks again for great service!

It's an automotive place. Their not nice but not mean either.

Just wanted to let you know how much I appreciate the service I received from them the other day. It's a pleasure to deal with people that are fair and honest.

Always Courteous, Professional and efficient, thanks to all for the terrific service.

Terrific, efficient service. Completed as promised while we waited. This shop is top shelf.

Love this place. Have been coming for many years. Honest and trustworthy.

I was passing though with not a lot of time and called ahead. The team got me in and fixed the problem just prior to closing. That s exceptional customer service!

Excellent service, to me and my car! They did a very thorough inspection and then went over each item, why it had to be done, and told me which things I could do myself. They were easy to set appointments with and on time with all their work. Next time I need work, I'll be returning.

I was able to set up an appointment for this morning right when their service center opened at 8am. They got me in an out for an oil change in 10 minutes and when they saw my brake fluid was low, they replenished it free of charge. That's how it's supposed to work, and I even made it to my job in time.

Definitely 5 stars--Cris and staff rescued us from a breakdown and got us on our way in one day. We were traveling from Ky towards Washington and our 1994 Ford van was leaking and beginning to over heat--
of course on a Sunday! So a 50 mile tow from Mesita back to Flash auto in Albuquerque--and a 1 mile walk with luggage to near hotel!
Then walk back to repair shop Monday --and waiting at the door at 8am-- we were sooo stressed. Cris was so kind-- worked us in --replaced the heater coil -- and we were ready to be on our way by 11am !!! Very reasonable and have NAPA 24 month warranty as well.
We wanted to thank them all --as we really appreciated their amazing service--the best way we thought would be to publically thank them.

2004 Dodge Ram with power steering issues.

After my boss replaced the pump once, and I replaced it again - finally had to take it to the experts. Very impressed with the level of customer service. They are quick to answer the phone, check you in, and get your vehicle back as soon as reasonably possible. I did have one hiccup during the maintenance, but they were able to assist and resolve the issue in no time at all. Been awhile, and the truck is still purring away. Thank you.

Flash has been repairing my cars and truck for almost 30 years! Great mechanics, office staff and service writers. Knowledgable, fair and reliable. When new parts are needed, I know that they only install high quality replacement parts. I can send my daughters or wife in with a problem and know they will be taken care right! Flash Auto is my "Go To" place to keep my cars and trucks on the road. Thanks!

East to work with second time I've used Flash Automotive and would highly recommend their services.

I have been a customer of Flash Automotive for many years. They have always been honest with me about what needs to be done and how they're going to do it. Prices are fair for the quality of work done and friendly personable service. I'm happy to be their customer and will continue to be as long as I can be!

Great service- quick and easy not pricey. They always do quality work and I have told all my friends and family

Best to be had for race performance! Cadillac gearheads encouraged.

Went in for a pre-purchase inspection, they were quick, gave me excellent advice and did a thorough job of looking it over.

Honest, caring, good service. We have been using Flash Auto for many years, since the day we first found it. Charges are reasonable and service is prompt. I highly recommend Flash Auto!

Just a quick note to say that I thought the people I dealt with were straightforward and I had confidence that they would do the correct work. I was right! Good work

Flash Automotive is freaking terrific! We have used them for about 5 years now on two different vehicles - probably a dozen different visits now - and have always felt like they have done a fantastic job. I once made the mistake of having my car towed to AAMCO on Lomas & Lousiana and it was a terrible experience and an astronomical quote for work they couldn't guarantee. I called the tow truck and paid the $80 to just have it taken to Flash who fixed it quickly and for far less than what AAMCO quoted. Should have just had it towed to Flash to begin with, but went with the shop closest to me at the time. Lesson learned. Just go to Flash from the beginning and save yourself some time.

After every service, they give you an inspection report that shows other things that should get attention soon. I had some engine mounts that needed to be replaced and an oil pan leak. They worked out the price to include the labor for both only once which saved me $300.

Affordable rates, excellent customer service and mechanics who stand behind their work. Save yourself time & money and just call these guys first. They are the best!

Fixed my jeep right up! Changed the oil, repacked the bearings and made driving my car feel like it was new again!

Stellar customer service at Flash- always take me in anytime I need work done and nothing beats good service with a quickness! I love it here and can't say that about most Auto Repair shops. Highly recommend!

This is my go to place for auto repairs. Always excellent service, great mechanics, fair prices, and a thorough vehicle inspection every time!

I love these people very honest with the work that needs to be done willing to work with you when your in a jam, I love this place reminds me of the old mom and pop shop like my parents use to run back in the day these people are very friendly and caring I recommend this place over any others even walmart quickness has nothing on this place, please visit

Thank you very much for repairing our truck on such short notice. You really helped us out. Thank you for your kindness and honesty. If and when our truck needs more work, I know where to bring it!

Thanks to the guys at Flash, my van is working so much better. They were very kind.

I was going to flash auto for years but not no more as of now I've taken my business to another auto shop it's not the same at flash anymore I don't know what's going on maybe it's from different technicians or maybe its the rude girl that works up front now but their service has gone way down in the past couple years for instance twice now I brought in my car to flash and they did not get the right parts in so I had to wait even longer than told when it would be done and fixed also one of the service technicians named JT accidentally dumped bunch of oil all over my engine and did a horrible job cleaning it up afterwards I had to go back and really do a good job cleaning my engine bay because of his mistake & they overcharge you can get probably the same work and probably the same parts from a dealership for cheaper....flash auto you've lost my business

I was able to show up without an appointment and had my vehicle's air conditioning fixed the same day. They provided detailed honest answers for my problem and I was able to make a decision based on their expert opinion.

We chose this automotive shop based on the reviews and were horribly disappointed in the value of their service. The part cost $100 and we were charged 7 times the amount for a fix that takes less than an hour. In addition, they missed a pretty critical tear in the CV boot (something we were able to replace after the fact). This is a fix we could have done ourselves, yet we were in the middle of a cross country move and did not have access to our tools. We called a dealership after the fact and they would have fixed the same problem for half the cost. If you have the time, do your homework and shop around. Do NOT rely on these reviews.

I've been doing business with these folks for over 10 years with 5 vehicles and they've always done the job right. I always get the vehicle back when promised and have never had to take it back for the same repair. They are upfront and honest. No surprises.

I had no idea what work needed to be put in on my car and my work schedule was making things more difficult. Staff was amazing. They walked me through what they had done, were affordable, and even gave me a ride back work. Thanks :)

They are very helpful staff and they take care of there customers!!

Cris keeps great records and know what was done and what needs to be done. I feel comfortable leaving my car in the care of Cris. Always the best service.

Jerry did not beat around the bush got my car back like a brand new car love the service keep up the great work and customer service guys love this shop.

A couple weeks ago on July 11th, 2013 at 5pm I called into Flash Automotive to see what could be done about my charging system having problems in my 1994 Buick LeSabre. They told me to come on in even though it was just about closing time and I was about 15 minute away. Well I brought her in anyway and they checked my charging system diagnostics and let me know the battery was bad. You could have told me to come back the next day or just blown me off but you still wanted to make sure I was fit to be on the road. You installed a new battery in record time and it was a great relief to have my car back. Thanks again for great service!

Every time I take my automobile my truck into flash Auto they find what's wrong with it repair it they do a great job thank you flash Auto

Took my truck there w engine light on and they couldn't find out what was wrong with it... Got ripped off $500 n problem still on....Oh you might have to take it to the dealer was their suggestion..

I have gone here times and times again because they do a good job, they work quick, and they are very honest. i am always able to talk to the owner if needed, and that's appreciated. Thanks again Flash Automotive!

Thank you for the honest, fast, and wonderful job you did on our car this morning. I am very grateful!

I have gone there quite a bit. They aren't the cheapest but they do an outstanding job and they are very honest. Fast service, friendly people and quality work.

Thanks a million to all of the Flash Automotive staff! They went to extremes to fix my Lincoln MARK VIII. When 2 other shops told me that the vibration problem at 75-85 mph could never be fixed and told me to just live with it. Flash Automotive kept trying. it took a while but the car runs like new. I just had it out on I-25 and accelerated from 60 to 100 MPH with no vibration in the car. Just one smooth continuous drive all the way!

Friendly and helpful! Fair prices; can't wait to get started on repair and maintenance.

The group at Flash is always friendly and knowledgeable. I always know that my vehicle will get the quality service are repairs needed and that is one less thing for me to have on my list.

Customer service definitely played a key role in winning my business over. It s very rare you find good customer service in hard economic times.

I have gone there quite a bit. They aren't the cheapest but they do an outstanding job and they are very honest. Fast service, friendly people and quality work.

Very friendly, work done in timely manner. I will take my vehicle back here.

They went out of their way to help us choose a car that will hopefully be as reliable as it seems! Their kindness is very much appreciated.

Fast and friendly service, i like their honesty, they get the job done in the estimated time they give as well don't try to add anything extra that you don't need, that's what i like most of this business.

Great service, good information and and easy to make an appt. Always receive good guidance.

Jerry and his crew are the best! They are honest hard working mechanics that do the job right! I would recomend their services to everyone!

I appreciate all of you at Flash Auto for not only being so friendly but for the excellent work that you always perform on my auto.

Thank You Barb, Jerry, and Chris and all the auto technicians at flash Auto! For the great service and being so helpful!

I trust these folks. They've shot straight with me on several instances. Communicated with me, and didn't follow through with unnecessary work. Solid mechanics, too.

They do a great job and they have a quick turn around. They are friendly. They are always there to help. You guys are the best!

Clear and concise assessment as to what needed to be done, work done in timely fashion, and great service from folks. Thank You.

They take their time to explain what's wrong and why repairs have to be made. I am an idiot about cars but they don't make me feel like one. Also they will do pick up and drop offs if you're close which makes my day about 75x easier.

Flash automotive got my vehicle in quickly and solved my issue immediately. Staff are friendly and knowledgeable. Would definitely return if in the area again and needing work. Thank you!

The highest quality mechanics with proven skills and absolute dedication to their customers. Quite incredible for this experience and Thank you Cris and all.

I called around and no one was willing to give me a quote. I didn't need old school mechanical work. It was resetting my mother board (TCM)everyone else wanted me to tow my car to them and be trapped. I called Brandon he answered and he gave me a quote. An expectation was all I needed within 48 hours I had my car back and Brandon went a step further and fixed another issue for me. My only regret was not thanking Brandon personally. So thank you a million times I felt safe in your care. You called me with updates when you said you would. That meant a lot to me. If my car ever gives me trouble again I'll be back.

Thank you so very much for going out of your way to help me choose a car that will hopefully be as reliable as it appears to be. Your kindness is much appreciated. Thank you

In the beginning, I wasn't too sure about the service I was receiving from Flash. But after meeting the tech, he relieved my fears and assured me that I was receiving a fair and accurate deal. He was extremely knowledgeable, but also cordial in his dealings with me.

My experience with Jerry is deplorable, Mike tries do good What they had my truck for 6 months then start working on it till the 5th month and now it blew a head gasket again and the blaming me instead taking care of it...... Truck was only used about 10 times since December because it doesn't run right now And Jerry Keeps blaming me ,and not taking care of nothing........

I took my 2003 Sport Trac in after it was fixed by another shop that had it 5 different times (for a total of 2&1/2 weeks)to fix the same problem. They could never get it fixed. I was treated horribly by this shop. Flash Auto (Jerry and Mike) were wonderful. Mike diagnosed my problem fixed my truck and I got it back within 36 hours. He replaced all the parts that the other shop replaced twice. He made sure that the job was done RIGHT!! Let me add, this was a clutch issue, I am a female daughter of a mechanic and know my way around a vehicle. I have been driving a manual transmission vehicle for 45 years and have NEVER burned up a clutch I average 150,000 miles on a clutch. The first shop insulted me by telling me I burnt up the clutch when it was just poor workmanship on their part. Now, thanks to Mike and Jerry at Flash Auto my truck shifts perfectly. Job well done!!!! They were very understanding and 100% respectful. I will NEVER go any place else.

Most females I know cringe at the thought of taking their car to a mechanic and getting ripped off especially with A/C problems which can be costly.
I went here based on web reviews and was not disappointed. Chris, the service manager, was friendly and explained everything. They examined my car and explained recommendations. Charges were reasonable and service prompt. They have a waiting room with wi-fi. I highly recommend them for auto maintenance and repairs knowing you won't get ripped off.

Always nervous about car repair shops, but Flash was totally straight forward, I went by on a Saturday to inspect my car, it needed a new flex valve, says it's going to be $150 and come back on Monday. I drop it off on Monday for a few hours, I picked it up later in the day and the car sounds like new. No hidden fees, excuses or problems. Would totally recommend them, and I never write reviews on here.

I chose them based on a friend's recommendation to check out an older used car before buying it. I brought it in, and they looked it over, and the car turned out to have rust all over the undercarriage and brakes. The mechanic spent 20 minutes with me explaining everything and answering all my questions. He was very patient, and when I asked how much I owed him, he said don't worry about it. I think that shows that these guys are doing good business and aren't just out to get your money.

I have no worry in leaving my car at Flash Auto. I know that I will get the best service for the best price every time. I TRUST FLASH AUTO.