I'm lucky that collections has not been something I battle too often in my business. But, when I have needed assistance, Larry, Jenna and the team at First Financial have been AWESOME to work with. They always take great care and get the job done well! It's nice knowing I can trust them to handle these things when they come up. Thank you Larry and thank you Jenna!
My company, Comstar Ambulance Billing Service, provides billing services to municipal emergency ambulance services throughout New England and New York.
While Comstar collection rates are industry best in class, several our my clients seek to send deliquent accounts out for more extensive collection services.
Larry Gordon and his team at First Financial Resources is an exclusive referral by Comstar. I do not have to be exclusive with them but I chose to be because any referral I make reflects on my firm as well. I have been in this business over 20 years and no firm I have come across comes close to the results and professionalism of FFR.
As Finance Director for a medium-sized New Hampshire Town, we do not have the cycles to always effectively pursue debts using our own staff. We have had a relationship with FFR for over 10 years and have always found them to be super responsive. Most of our work relates to unpaid ambulance billings, and these accounts have been consistently handled with sensitivity, professionalism and courtesy by FFR staff. We really appreciate their efforts - and they have had a direct positive impact on the bottom line of our Ambulance Enterprise Fund!
Carolyn was horrible not helpful to resolve a debt nor answer questions on how to resolve matter to pay off the debt. This company is hired to resolve the debt and she argued and then hung phone up on me. I recorded the phone call and I wish I was able to post that. This company should monitor the calls for training purposes. How can we resolve the debt if we hang up on the people who are reaching out to pay it. The company that hires you are asking you to collect the funds not have them go unpaid.
We have collaborated with First Financial Resources for close to ten years and we strongly recommend them.
It has been a pleasure working with Jenna and her team at first financial.
It isn't very often that you work with a team that far exceeds your expectations. The team at First Financial Resources does that - with respect, knowledge and competence. If you are looking for a company to help with your collections, First Financial Resources is the company to work with.
Larry, Jenna and the team are our dependable partners when it comes to collections action. In healthcare, it is important to handle the patients with bad debt with respect and this personalized service provides phone calls and a calm yet effective demeanor. We get great returns and the personalized approach is refreshing and needed in this industry. Keep up the good work!
Very polite and easy to work with had Emily helping me out very nice
Larry and Jenna are great to work with. Always quick to respond. They have always been very professional and helpful in our recovery efforts. We have had a great long term relationship with them.
It has been a pleasure working with the people at First Financial for well over a decade. :)
The staff at First Financial Resources have always exceeded my expectations from a business partner. I would recommend them to anyone with collections issues.
In a shuffle (and not paying a co-pay), I missed my notices and my balance was forwarded to First Financial Resources. I paid it immediately, but have had a derogatory remark on my credit score ever since. I called their office and requested it be removed (it has been 5+ years) and it was an easy request/call. I was told it would take about 30 days, but better than another 3-4 years of remaining on my history.
It was a pleasure working with them. Very professional
I love working with Greg but their entire team is kind, professional, and on-the-ball!
ffrcollects.com