3 years ago
They do not put their customers 1st or back Master...
They do not put their customers 1st or back MasterCard !!! I placed a pay for shipping only offer for supplements using my MasterCard debt card and once they had my card number they took almost $200.00 out of my account. I never went on their website or checked any boxes stating I was subscribing for more. I told the bank this and even provided screen shots of what I did on my smartphone. First Commerce Bank put my money back in my account however only to take it back out a month later because the scammers said different and my word as a MasterCard user doesn t mean anything ! If this was Wells Fargo or Bank of American this wouldn t have happened. I m 67 years old and smart enough to know that this bank just doesn t know how to put their customers 1st! Now I have to take this issue to consumer affairs and to MasterCard myself, obviously they don t know how to protect their customers and aren t interested in protecting them !