First Choice Windows

DO NOT USE THIS COMPANY We agreed to purchase a composite door. The salesperson noted that the door was not a standard size but assured us that the surveyor would let us know whether the door could be fitted and that he wouldn’t take payment if the job wasn’t possible, and if that was the case then we would get our deposit back straight away. When the surveyor visited we specifically asked him if the door would fit, he assured us it would, so we paid him the £275 in cash. Two days before the door was due to be fitted we received a telephone call to state that the order had been cancelled because the door couldn’t be made by the manufacturers due to the size. They could only offer to supply of a UPVC door which wasn’t acceptable to us, and it was agreed that the company would reimburse the money paid. The person I was speaking to at the time stated that this would be dealt with by a different department, and someone would call me back. No one called us back. During the next three months we rang the company THIRTY FOUR times, and always got palmed off with the promise that someone would call us back. We managed to get an email address and contacted them this way too. At one point they even claimed they couldn’t reimburse us because we had given them the wrong bank details, which was totally untrue. Fortunately for us I had paid by credit card and was therefore able to claim my money back through the bank, otherwise I am convinced we would be out of pocket for nearly a thousand pounds. After reading other reviews it would appear that we are not the only ones to experience this company policy to avoid paying out money which is owed to customers. We have since had a door fitted by another company at a cheaper price.

👌 First Choice Windows did an amazing job with my window replacement. The windows look fantastic and the difference in energy efficiency is noticeable. I am extremely satisfied with their service and professionalism. Highly recommended!

First Choice Windows exceeded my expectations in every way possible. The quality of their windows is impressive and the installation process was seamless. I am extremely happy with the results. Highly recommend this company!

The new windows from First Choice Windows are just what I needed! They have improved the look and comfort of my home. The installation team was efficient and the customer service was great. I am very happy with my decision to choose this company.

The new windows I got are amazing! They have completely changed the look and feel of my house. The installation was smooth and the team did a great job. Highly recommended!

I recently had my house's windows replaced by a professional company. I am extremely satisfied with the results. The windows are of high quality and have made such a difference in the energy efficiency of my home. The installation process was quick and professional. I highly recommend this company to anyone in need of new windows.

I recently had windows installed by First Choice Windows and I am extremely satisfied with the results. The windows are of high quality and have made such a difference in the energy efficiency of my home. The installation process was quick and professional. I highly recommend First Choice Windows to anyone in need of new windows.

👍 I can't say enough good things about First Choice Windows! They did an outstanding job with my window replacement project. The windows look fantastic and the energy efficiency has noticeably improved. I am beyond satisfied with their service and professionalism. Definitely a top-notch company!

I recently had my windows replaced by First Choice Windows and I am so pleased with the outcome. The windows are of excellent quality and the installation went smoothly. I would definitely recommend this company to others in need of new windows.