FedEx Egypt Review

They do not answer their phones??? How can you get service then???

After two experiences, they are the worst of all, especially the customs clearance, It is not appropriate for them to represent a company like Fedex
I never advise anyone to deal with this company .

Horrible customer service. No communication whatsoever with customer.
Shipment delayed by customs as they say, It s a printer scanner that s sold domestically as well so what s the issue?!!
FedEx should not accept the shipment from the origin if that s the case with the authorities in Egypt being unnecessarily cautious.
Every time I m told someone will call me from FedEx but no one ever does!
Miss Norhan Mohamed should have called but never did.
I will forward this message to FedEx HQ
Tracking # 785568493419

International shipping is fast, but customs clearance it took them 3 months and didn t finish the proceedings, so I had to hire a private custom clearance to do it

Terrible customer service. They regularly don't answer. They charged a lot of fees that were not agreed upon from the beginning. I got charged more for their "handling" more than the price of the product. I also should mention, that is not including the shipping fee I already paid.

FedExEgypt is the worst shipment service I have ever dealt with. My shipment has been in Egypt for a month and a half and they don't know how to deal with customers.
Fedex is a well respected company worldwide with excellent services all over the world, it doesn't deserve to be operating here.

The customer service is horrible, no one answers the customs department and no one calls back, even though I gave my number multiple times for someone to call me..

I will for sure never use Fedex in Egypt ever again. I wish I can give them a 0 star if possible.

My package is being held in customs for 3 months now, they are not replying to my emails anymore, these guys are unprofessional and it is the last time I'll be dealing with them. I am still waiting for someone to contact me.. worst shipping company ever.

The most horrible international shipping company in Egypt. Shipments take forever until they get them out of customs, hidden fees, very unprofessional, horrible call center, they don t even bother to provide the correct information to the customs in order to apply the correct charges. Avoid at all costs.

The worst ever shipping company you will have to deal with. They do nothing to make the release of the shipment smooth and fast. Actually they make you do most of the steps yourself. Then they ask for a lot of fees, and even when they over charges you and tells you can get a refund...They just withdraw their words and tells, no you can get NOTHIING

Very unprofessional and bad mannered customer service