Fastsigns Needham

Fastsigns Needham Review

Reviews 108
4.8
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h
3 years ago

Steve was very attentive to the needs of our Andre...

Steve was very attentive to the needs of our Andrea Circle Homeowners Association.
He provided 9 different fonts, colors and layouts for my board to approve.
Final result was terrific and I have been receiving compliments from all of our owners.

Herb Abramson Pres. Andrea Circle Homeowners Assoc.

K
3 years ago

I have worked with fast signs for probably over ei...

I have worked with fast signs for probably over eight years I have never been disappointed. I now work with Tim over at Fastsigns in Needham he has been extraordinary, helping us as a company make great. decisions .

J
3 years ago

Amazing service and fantastic product. Steve and ...

Amazing service and fantastic product. Steve and the gang were really good to work with and delivered prompt, courteous and peofessional advice and services. The new sign for my barbershop looks great and is very well built. Highly recommend this company.

S
3 years ago

In light of the Covid situation, in-person visit t...

In light of the Covid situation, in-person visit to the Fast Signs location was not possible. Tim worked with me via remote access and phone to help design two office hallway signs and two door signs and was always available, helpful with creative while offering practical advice. He and everyone at Fast Signs made the process easy and seamless. Cannot recommend fast signs and Tim highly enough !!!

L
3 years ago

Cait and Chris did a great job! I really liked the...

Cait and Chris did a great job! I really liked the one-on-one personal attention and care given to our project (which was not exactly big bucks). Chris was extremely fast, efficient and careful in his installation. We are very glad that we chose Fast Signs and had our signage project done so professionally.

S
3 years ago

I brought in my own sign for them to match, and th...

I brought in my own sign for them to match, and their replica has different font size and lighter color. I was not happy with the result and they claimed that was the same font and color. I am glad they agreed to refund me. I will never order from them again.

A
3 years ago

I just can't say enough about this company. They a...

I just can't say enough about this company. They are so nice, quick, and very reasonable. They do fantastic work. I would never go anywhere else and would very highly recommend them.

L
3 years ago

We needed two door decals for our offices. The sta...

We needed two door decals for our offices. The staff was helpful and straightforward and were able to convert our logo without a million questions about format, etc. They were straightforward about cost and I was EASILY able to install these with the kit they sent, saving us the installation fee. I would definitely use them again.

S
3 years ago

I had several requests, and I had to confirm every...

I had several requests, and I had to confirm everything with the teacher that I was getting the signs for, and the FastSigns folks were very helpful and we ended up with some great signs for my school's choir program.

E
3 years ago

The people at Fast Signs Needham are tremendous. I...

The people at Fast Signs Needham are tremendous. I had a huge prinitng job for a trade show, which involved variuos sizes, materials and all shapes of signage, posters and even life size cut outs. I could not have possibly been more pleased with Steve, Vanessa and every single person I dealt with at the business. A+

B
3 years ago

Had a wonderful experience working with FastSigns ...

Had a wonderful experience working with FastSigns of Needham! Quick turnaround for a life size cutout of my son that absolutely "needed" to attend his school graduation since we were out of town. We loved the pictures our friends took of graduation and were so happy out son could (sort of) be there!

The cutout turned out fabulous, pickup was easy, and the staff was a pleasure to work with. Best of all, pricing was competitive, especially since they are local and arranged no contact pick-up. Looking forward to working with them again!

G
3 years ago

The staff at Fast Signs are truly professional. T...

The staff at Fast Signs are truly professional. They were amazing in their ability to undertake and complete on time and budget a very large job that I was responsible for. The job was complex, but the end results were beyond my expectations. I can't say enough about all the behind the scenes work Fast Signs staff did to make the job a success. I highly recommend Fast Signs of Needham for your next signage job... you will not be disappointed!

g
3 years ago

Very professional with a touch of personal interac...

Very professional with a touch of personal interaction. Especially, the door greeter, Roo! ! A very sweet dog who loves to be petted. This is by far the friendliest place to have your signs made.

N
3 years ago

FastSigns Needham was able to complete my last min...

FastSigns Needham was able to complete my last minute order in 2 days and hand delivered my signs to my business as we were getting ready for our open house event. Very satisfied with the product and customer service!

B
3 years ago

Called about rushed production after another vendo...

Called about rushed production after another vendor fell through. Received a voicemail saying they could do the job, but email is the best communication for them. After 6 detailed emails got no response and more unreturned phone calls, my signs never got made. As far as I know, this joke of a business vanished from existence.

M
3 years ago

Excellent quality, service and price. Compared the...

Excellent quality, service and price. Compared their bid with other bids from a few other vendors and they were significantly cheaper and the quality was also at a very high level. I will most certainly use them as a vendor again and recommend them highly.

S
3 years ago

Once again you created beautiful signs for us in a...

Once again you created beautiful signs for us in a timely fashion with great customer service. Vanessa always helps us choose the best options for our needs. Various graphic choices were offered. Thanks for your professionalism and we look forward to our next collaboration.

J
3 years ago

I went in this morning to place a sign order and t...

I went in this morning to place a sign order and the gentleman who waited on me was abrupt, interrupted me and was very rude. I was asking for some advice and he kept saying which of these do you want. I wanted his recommendations as this is your area of expertise but he had no patience and was quite condescending. Although I had done business previously with Fast Signs and also on a recommendation from one of my real estate colleagues, I will be taking my business elsewhere.

D
3 years ago

The best local signage company for all your busine...

The best local signage company for all your business needs. Everyone here responds immediately and with care to each of your specific questions. Providing signage for a small business is a difficult job. Throughout everything I've ordered from fast signs, from my 8 foot outdoor lit up sign(with installation) to my business cards and promotional posters, they have been the best and easiest company to work with, hands down. I cannot recommend them enough.

M
3 years ago

Everyone was extremely communicative and helpful! ...

Everyone was extremely communicative and helpful! Their design team helped me fix my graphics, too. The entire ordeal was a rush order and they were able to get it fixed and printed well within my time window.

K
3 years ago

FastSigns staff are flexible and friendly. I hav...

FastSigns staff are flexible and friendly. I have used their services many times over the past 10 years when they originally made a sign advertising a concert. They have updated it each year with date and time. They have taken great care of the original sign and accommodated each change seamlessly into the sign. I really appreciate the professionalism and quality of the work at FastSigns Needham. The work is produced very quickly and is always well done.

N
3 years ago

Working with Vanessa and Christa was outstanding. ...

Working with Vanessa and Christa was outstanding. Swift, accurate, courteous, accommodating, professional. The most amazing thing was that, after letting me know that I could pick up the last part of my order from the loading dock since I couldn't get there before closing time, an employee delivered the order to me at my office--completely by surprise and totally unexpected. The level of service was outstanding. The products themselves were beautifully made and very satisfactory.

A
3 years ago

FASTSIGNS Needham was incredible! The service was ...

FASTSIGNS Needham was incredible! The service was exceptional, Tim was offered design expertise and ensured we had all we needed to start the school year off right. When I arrived to pick up the order, the entire office team (including the owner) assisted me in loading it into the car. I highly recommend this dedicated team!

D
4 years ago

I had a great experience here, not because I neede...

I had a great experience here, not because I needed a sign but because my car engine cut out and barely got me into the parking lot in front of this establishment. When I came into the store to provide the tow truck with an address, I found the staff to be very kind and considerate (something I deeply appreciated at the moment) even offering me a glass of water because it was so hot out.
All in all, I can't speak for their sign-making abilities, but I can say that they offer terrific customer service regardless of the situation which is good enough for me!

P
4 years ago

I loved how helpful everyone there is. As a new bu...

I loved how helpful everyone there is. As a new business owner, I was uneducated in what constituted a good sign. FastSigns of Needham walked me through materials, colors and design and still took into account my wants and needs.

J
4 years ago

The quality of the signs is top notch. I have plac...

The quality of the signs is top notch. I have placed a large sign order every year for the past 8 years and the whole process from proofing to ordering to picking up the final product is always seamless. But even more importantly, in my opinion , is the customer service. Vanessa has been key for the past few years as far as getting all of my signage together very promptly, advising me on what would work best for my needs and delivering on my orders with complete accuracy. She is also very pleasant to deal with as is anyone else I ve ever spoken to there. I would highly recommend Fast Signs of Needham and look forward to working with them for years to come.

J
4 years ago

The crew was very helpful and let me see all the o...

The crew was very helpful and let me see all the options from most expensive to the cheapest. The turn around from the proof to the actual product was very fast and high quality. There was also an option of the company coming out to install signage, even though we installed our own it was good to know for future signs

A
4 years ago

We used Fast Signs for a corporate meeting for all...

We used Fast Signs for a corporate meeting for all our branding needs. It was the most amazing experience!!! Vanessa was amazing and worked with me to make sure the process was easy and most importantly correct and beautiful! The communication was top notch and we can't wait to work with them again! Thanks for everything!

C
4 years ago

FastSigns is such a great resource to partner with...

FastSigns is such a great resource to partner with. They have a wide variety of offerings, and the experience and expertise to recommend and execute projects in a timely and cost-effective manner. Their staff is a pleasure to work with, and we have always been 100% satisfied with our graphics.

C
4 years ago

Had a very poor experience with FastSigns in Needh...

Had a very poor experience with FastSigns in Needham. The representative I worked with, Tim, was extremely rude and uncooperative. He referred to me by a different name in every single e-mail correspondence (some 20-odd e-mails). My correct name was listed in my signature every time.

If that wasn't disrespectful enough, Tim repeatedly told me that I had not requested delivery when I had written proof in an e-mail requesting it. After continuously arguing with me, despite my clear evidence of the request, he said they would only deliver it at a later date and for an additional fee. No compensation for the poor service and delivery slip on his part was made. I requested a quote and timeline for said delivery fee, which he promised to send immediately after our phone call and never provided.

After the delivery conversation he ceased responding to all e-mails and phone calls. Incredibly childish and unprofessional behavior. One of my colleagues had to call to receive any information about our order and was treated equally as rudely.

Perhaps Tim is just a very poor employee and is not representative of the overall quality of FastSigns. But my company will be taking our business elsewhere.

B
4 years ago

Fast & Great Communication. Pleasure to work with....

Fast & Great Communication. Pleasure to work with. First time customer this week and was very impressed with their communication and responsiveness. I had a really tight deadline and they certainly exceeded my expectations. Vanessa is a star!!

V
4 years ago

My friend recommend to her friend who is the Owner...

My friend recommend to her friend who is the Owner daughter working here, but it end up the owner Steve take care of my case, the estimate was $3,184.00. Then they send my business sign to another company in Cambrigde did it for us, our business have a due date for grand opening was on the 12/15/2016, they was late for the sign without any noted, then the peoples from another company came to take off the old sign and leave a mess then they came back to put the new sign up right before christmas it was 12/23/2016, they was late for our company grand opening without saying anything, I did came to them in person multiple times I couldn't meet Steve for a lot of excuses. Since I couldn't get him either on the phone or in person I send an email said that you was late for my grand open so I don't want to do business with you anymore, and I don't want the sign anymore, then I got their attention and got the email said the awning made, can't changed. Then they was quiet until now when they send me the bill for over $5,399.00. Then I tried to contact them about the bill for email, for phone, and in person, but Steve never get back to me, and try to void me as some how. So I don't think anyone looking for doing business with them should read this for my experience. I totally wouldn't recommend this company to anyone.

D
4 years ago

Steve and his team are exceptional! Nevermind what...

Steve and his team are exceptional! Nevermind what you hope to hear in a good review; that they have great customer service, they're attentive but they really are FAST!!!

The team at Needham FASTSIGNS continues to impress with their quality work and deliver quickly for my event clients.

Derek LeDoux
Project Manager, Capron Lighting & Sound

p
4 years ago

My company, PK Walsh has worked with Vanessa at F...

My company, PK Walsh has worked with Vanessa at Fastsigns for several years. She is so creative and always available to help our company look professional. She gets right back to us and always meets our deadlines. I can't imagine not having her expertise just a phone call away!

H
4 years ago

Fast Signs has been a vendor that I have worked wi...

Fast Signs has been a vendor that I have worked with for 5 years. They go above and beyond with their service and execution. The staff is extremely knowledgeable, they meet my fast deadlines and they always guide me in the right direction. The end result, never disappoints.

Fastsigns Needham

Fastsigns Needham

4.8