Fast By Ferracci, Inc. Reviews

Been coming here for years, I used to get my Yamaha serviced here and eventually bought my Multistrada here. I've always had good experiences at Ferracci.

Went to buy a scrambler I know it's close to closing time I did want to test drive. I have bought the damn thing today possibly. a salesman didn't even take my name. Went to the Kentucky Fried Chicken next door and suggested to the kid that took my order who was much more helpful and friendlier to get a job next door maybe they'd sell more motorcycles.

DO NOT BUY ANYTHING FROM THESE GUYS. THEY ARE LIKE DEALING WITH THE MAFIA. UNDERHANDED, SHADY, UNETHICAL. ENOUGH SAID.

YOU HAVE BEEN WARNED

Jim and all the folks are awesome and helpful people. Making the transition from Streetbike to Touring has been easier with their help and talking with Mr Ferracci is always a pleasure. Would give them 10 stars if they let me.

Took my 2013 Diavel there for service. They did a good job. They also installed the new tires and everything works great.

I know this doesn't matter since the dealership is going out of business but I feel like I have to say something. I dropped my bike off over the spring for my very expensive 15k service and they assured me that my bike would be ready in a week. Since I live an hour and a half away this was very important because the only day I could pick it up was Saturday. When I called on the Thursday before my bike was supposed to be ready to check the status since nobody had called me. They told me they hadn't even started on my bike. With much annoyance I told them that this was no acceptable because since I have no way to transport the bike without assistance of someone else that it took planning on my end to get up there and back. Well they ended up getting my bike ready on the day the said, however after having the bike sit for sometime now. I have lost my entire take of gas due to a leaking gas tank. And I no longer have any more coolant in my bike because that as well is leaking. Now I can not ride my bike that I gave FBF 1500 of my hard earned money for a bike that is now in worse shape then when I dropped it off. Now I need to find another dealer in my limited area to have the bike service. I wish this post would do something but I know that since they are closing their franchise that it does absolutely nothing. The most I can hope is that nobody falls into the same trap I did.

I've visited a few times over the years. But last week I stopped in to see what new bikes are out. So I go in and something in the corner caught my eye. A 2005 Ducati 749S that looks brand new. In anniversary Ducati red and a partial white tail,10,000 miles previously owned by an older adult. Its been babied for all these years. So then I saw the price $6800.00 , I offered$6000.00 and hoag the salesman says you got it. Its gorgeous. I also brought a new Ducati corse helmet by Arai. Beautiful. And all the stuff is 25% off helmets and gear. I also bought a foot high platform to display the bike in my man cave during the winter. So I pick it up in about 5 hours. Yee haa what a machine. It's a shame ferracci is closing in a few months. Get it while you can. Thanks for listening.

Great guys to deal with...smooth transaction from start to finish...SUPERB!!!...tb

The closest Ducati dealer to Philadelphia. They try their best to provide excellent customer service.

Today I stopped with a good friend. He was a motorcyclist until six years ago before the onset of Parkinsons disease. The person at the part counter, who's name I lost, gave us undivided attention for 15-20 minutes just to talk bikes.
It reflects highly on his good qualities and the business, Fast by Ferracci.
Many thanks.

I stumbled upon a Streetfighter S they had listed. Sent an email to inquire about the bike. Hoak responded promotly and stayed in contact answering all my questions. We agreed on a price and time. I arrived Saturday morning bringing the rain with me . Hoak and the staff greeted us with open arms. Everyone was beyond friendly!!! This is my 3rd bike purchase and hands down the best buying experience. From start to finish everyone was professional and courteous. I would recommend Fast By Ferracci to anyone and everyone. I will make the 1.5hr ride/drive to have my Ducati serviced by them as well. Top notch keep up the good work! Thanks again to the Fast By Ferracci team.

I happen to love this place, even though my bike, a Moto Guzzi Griso, is not one of their hot sellers. Mr. Ferracci spent a lot of time himself working on tuning my bike and the whole staff was very helpful. They've always been friendly too, never elitist.

Miserable people to deal with. Dishonest, disrespectful and disinclined to customer service.Take your business elsewhere.