John Jackson Review of Fast By Ferracci, Inc.
I know this doesn't matter since the dealership is...
I know this doesn't matter since the dealership is going out of business but I feel like I have to say something. I dropped my bike off over the spring for my very expensive 15k service and they assured me that my bike would be ready in a week. Since I live an hour and a half away this was very important because the only day I could pick it up was Saturday. When I called on the Thursday before my bike was supposed to be ready to check the status since nobody had called me. They told me they hadn't even started on my bike. With much annoyance I told them that this was no acceptable because since I have no way to transport the bike without assistance of someone else that it took planning on my end to get up there and back. Well they ended up getting my bike ready on the day the said, however after having the bike sit for sometime now. I have lost my entire take of gas due to a leaking gas tank. And I no longer have any more coolant in my bike because that as well is leaking. Now I can not ride my bike that I gave FBF 1500 of my hard earned money for a bike that is now in worse shape then when I dropped it off. Now I need to find another dealer in my limited area to have the bike service. I wish this post would do something but I know that since they are closing their franchise that it does absolutely nothing. The most I can hope is that nobody falls into the same trap I did.

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