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R
4 years ago

Me and my girlfriend were catching a flight to Fra...

Me and my girlfriend were catching a flight to Frankfurt from there. The service was absolutely inadequate. There were signs for different areas just before Id check, but actually there was only one area. After the Id check, we we're in front of the gate. But there the confusion went to a new level - one line was closed, but even though people for the flight to Frankfurt were passing. No they weren't the priority ones. The access to the toilet was possible if you were able to crouch under the barrier.

L
4 years ago

It is a very nice modern airport with all the nece...

It is a very nice modern airport with all the necessary services. You will find a post. A luggage packing service. All the necessary amenities. The shops are very nice and very well maintained. The staff is smiling. I was amazed by the speed with the baggage check and the professionalism of these people. There are bus lines that serve the nearest cities as well as a multitude of taxi all are very easy and almost everything is written in French and English

A
4 years ago

I arrived in Portugal at this airport, i was out p...

I arrived in Portugal at this airport, i was out pretty quick. Good facilities and clean.
The bus service to town is slow and the bus gets packed, sometimes its just 1 bus doing the circular route. I recommend getting an Uber ride, costs about 6 into town.

Y
4 years ago

Good

O
4 years ago

The entrance and check-in area of the airport are ...

The entrance and check-in area of the airport are actually new and ok. The shops and restaurant after the security are not that bad either. Problems start at the waiting area's and gates where its dark and packed with people. Hallways are small, its dark and all these parts did not get an update since the 80's I suppose.

M
4 years ago

Gastronomy is really very good and the prices are ...

Gastronomy is really very good and the prices are acceptable, the airport is still under renovation, so there are a few restrictions.
Baggage handling extremely fast on arrival.
But what is not acceptable is the queues for security check! We almost missed our flight and the security guards seemed very overwhelmed. When asked if we could still get our flight on time in the long queue, came only as an answer, no idea .....

M
4 years ago

Worst airport I ve ever been. Security control and...

Worst airport I ve ever been. Security control and checkin longs double than in any other places. At the and we were waiting in full sun In front of plane more than 15 minutes to come inside.

S
4 years ago

Virtually nothing to eat

Virtually nothing to eat
The Burger King is only for non-Europeans. For the others, a poor cafeteria selling highway sandwiches for 10.
Take people for idiots

F
4 years ago

Renewed airport. Easy to arrive at and to leave f...

Renewed airport. Easy to arrive at and to leave from. Several car rentals agencies are now outside of the building, only 2 minutes walk with small pedestrian tunnel. For those renting a car during Summer season, it is recommended to avoid landing on Saturday. Otherwise, even if car agencies are well organized, you will have to spend time waiting for others to check their car out.

E
4 years ago

Most bike friendly airport I have ever been to and...

Most bike friendly airport I have ever been to and I have travelled with my bike for over 25years. Bike stands with tools to put together or take your bike a part. Even had some bike boxes available so you could pack you bike away to fly out. Excellent. Super impressed.

R
4 years ago

Cool

H
4 years ago

Modern, spacious and clean (apart from the departu...

Modern, spacious and clean (apart from the departure lounges which a dark and strange) small. Generally good special assistance ('My Way') staff both times I've been as a wheelchair user and my chair was not lost by this airport or its staff which is more than I can say for others. Quite expensive.

c
4 years ago

Yes, it still been expanded and not finished at al...

Yes, it still been expanded and not finished at all, yet they've managed to finish all the shopping area, yet not enough public space seats etc. Dreadful experience. Nowhere to sit, lots of fast food places, screaming children, dirty tables, absurd prices for food and drinks. Disgraceful.

I
4 years ago

We were in Portugal in September.

We were in Portugal in September.

The arrival area as well as the outside area is really very nice.

After the customs control there is another area with shops which is quite nice, but I give a minus point for the area at the gates. This is somehow bleak, you are in a separate room as if you were flying outside the EU. Here you can get something to eat or drink from the machine, otherwise it is essential to stock up beforehand as you can only go in the direction of the plane afterwards and cannot get out of the area.

Otherwise everything went very quickly, we were able to check in the suitcases quickly and hardly had to wait at customs.
Probably also because of the current situation.

All of the staff were very friendly.

G
4 years ago

People were either unhelpful or simply rude. Signp...

People were either unhelpful or simply rude. Signposting is poor.
The only good thing about it was the fact that there were not too many people as it was off the season trip. Probably not the worst airport I have been to but definitely one of the bottom three.

S
4 years ago

Just back from holiday and one thing that struck u...

Just back from holiday and one thing that struck us as a family was the friendliness of the staff at the airport. In particular the welcoming smile and quips from the passport control staff, - makes a great first impression of Portugal for visitors- something other countries might think about learning from

P
4 years ago

Seemingly continuously under construction.

Seemingly continuously under construction.

In my experience the personnel are friendly and crack jokes while serving you.

The lines and the amount of construction can however make the experience overwhelming in a negative sense.

G
4 years ago

Our inbound transit through the airport was smooth...

Our inbound transit through the airport was smooth and easy. Outbound; although it was busy and crowded, at no time was there a sense of it being out of control nor did it seem that those in charge were indifferent or uncaring some even found time to make small jokes or just put people at ease.

A
4 years ago

Small decent airport, renovation work was finished...

Small decent airport, renovation work was finished. Well the rental car offices are not sprawling. Security staff sleepy at 6.30am, long lines. But what excited me the most in the morning was a single Cafe Bistro Paul simple croissant 2.5 euro sandwiches 8 euro. Isn't that cheaper? Even in Athens it is cheaper to get a sandwich, we ate on the plane was cheaper.

T
4 years ago

Fairly small airport but with a lot of traffic, th...

Fairly small airport but with a lot of traffic, the shops are quite expensive inside ... Chez Paul, the croissant at 2.45 ... the good joke .. 3 packs of mnm's .. 16 ... .I don't even talk about duty free which is clearly not one ..... Hyper expensive.

D
4 years ago

Beware of GOLDCAR!When you are turn back,Goldcar p...

Beware of GOLDCAR!When you are turn back,Goldcar preparing you small surprise...They charge min 50 Euro for cleaning fee(if your car is clean)....If your car is not clean you can see on your credit card crazy amounts!I heard another firms are same but be careful of GOLDCAR!!!

M
4 years ago

Queued 45 minutes to check in, once past the check...

Queued 45 minutes to check in, once past the check in desk which is meant to lead to security we went back toward the front doors as that's where the security queue started! Queued there for another 40 minutes. Once through the queue at security 10 steps took us to an unmanaged sea of humanity that turned out to be the 35 minute "queue" for passport control. No staff anywhere to manage these queues, no barriers, after check in seen 5 staff members. 1 to scan a boarding card, 2 at our security gate, 2 at passport control looking at a loss as to what to do. As frequent flyer I visit many airports many times a year and this was the worst management of people I have seen in any airport on 5 continents from massive hubs to backwater warehouse airports. I just feel sorry for any family trying to get through. Sadly if your heading to the algarve you have no option but to fly here. Everyone panicking, people queue jumping everywhere, no staff providing directions, just awful!

T
4 years ago

Small clear-cut airport. The staff speaks English ...

Small clear-cut airport. The staff speaks English and is helpful. Approximately 500 meters in front of the airport are numerous car rentals. The prices on site are relatively identical for all providers. We rented a Fiat 500 for 240 a week - with full insurance and all-round service.

J
4 years ago

Not good. Keep having to show passport and/or boar...

Not good. Keep having to show passport and/or boarding pass at various stages. Airport can't cope when busy. Queues everywhere due to lack of logical thinking of how to keep traffic moving. A few good food options but all had massive queues. Costa staff work very slowly and charge 6 90 for two waters (35 minutes in queue to get them). They should install automated machines and pay someone to wipe them down. Temperature in airport very hot.

R
4 years ago

Everything until getting through security was ok b...

Everything until getting through security was ok but after security, the airport is not that good.
They also announced the gate for our flight but then didn't open the all the hallway doors. Everyone was stuck in a small corridor waiting for half an hour for the doors to open, it got quite hot as well...

W
4 years ago

Very nice and spacious airport, when it comes to c...

Very nice and spacious airport, when it comes to check-in it went smoothly, it was worse to pick up luggage, it took a long time to appear on tape, they left the party in a few minutes intervals, at the end it turned out that few ran out and we had to the group waited until they found almost an hour. The airport itself is impressive, the building as well as the entire infrastructure around it look very modern and are very functional

C
4 years ago

-Unorganized baggage inspection

-Unorganized baggage inspection
- dirty toilet
- Little choice of restaurants, almost only sandwiches and pastries
- no access to the food street with Burger King and Subway; only for passengers flying to Ireland, UK and Canada !!!
the facade is fine from the outside, but from the inside the airport is rather poetic; much is old-fashioned and shabby

J
4 years ago

Airport built on discrimination. Britons have sepa...

Airport built on discrimination. Britons have separate gates and non-Britons cannot go to Burgerking. Because of this we had to buy more expensive fries with dry chicken. I was so looking forward to a good triple whopper.

FARO Transportbedrijf

FARO Transportbedrijf

3.5