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What reviewers say about Extivita-rtp

Generated with AI from 10 reviews on Trustburn · updated 33 days ago

Customers generally describe the company as reliable, efficient, and professional with excellent customer service, though one reviewer found the refund policy to be deeply disappointing and inflexible.
What does Extivita-rtp do?

Extivita-rtp is a Hyperbaric Oxygen Therapy Clinic serving Raleigh, Durham, Chapel Hill in Research Triangle Park (RTP), and all of North Carolina.

Are there any complaints about Extivita-rtp?

The reviews on file do not mention specific complaints, although one customer noted a strict pre-purchase refund policy that requires a doctor's note after one year even if the service was unused.

AI-generated from reviews on this page. Verify anything important with the company directly.

sabine.morales
Reviews 1

Beware of Extivita’s pre-purchase policy: When I contacted them to request a refund since I had moved out of the area, they told me that, refunds are not allowed after 1 year, even if the service was never used and a doctor’s note(!) is required to even consider a refund — despite never needing a doctor’s note to purchase the package This is deeply disappointing. Life happens — people move, medical needs change, and services like this should offer reasonable flexibility, especially for families dealing with complex medical conditions. Even airline miles don’t expire after a year, yet Extivita seems to think it’s acceptable to keep your money with no service provided. I want to warn other patients and anyone considering prepaying: if you are unsure, beware - or your plans change for any reason, your money may be lost. Their “terms and conditions” may be buried in fine print, but ethically, this policy lacks compassion — especially from a clinic serving vulnerable populations. I hope they reconsider their approach. Until then, I cannot recommend prepaying for any services at Extivita.

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About Extivita-rtp

Hyperbaric Oxygen Therapy Clinic Serving Raleigh, Durham, Chapel Hill in Research Triangle Park (RTP), and all of North Carolina.

Extivita-rtp: The Leading Hyperbaric Oxygen Therapy Clinic in North Carolina

Extivita-rtp is a leading hyperbaric oxygen therapy clinic that serves the Research Triangle Park (RTP) area, including Raleigh, Durham, Chapel Hill, and all of North Carolina. The clinic offers a range of hyperbaric oxygen therapy treatments to help patients recover from various medical conditions and injuries.

Hyperbaric oxygen therapy is a non-invasive treatment that involves breathing pure oxygen in a pressurized chamber. This treatment has been proven to be effective in treating many medical conditions such as traumatic brain injury, stroke, autism spectrum disorder, multiple sclerosis, Lyme disease and more.

At Extivita-rtp we have highly trained professionals who are dedicated to providing the best possible care for our patients. Our team includes certified hyperbaric technologists and registered nurses who work together with our physicians to ensure that each patient receives personalized care tailored to their specific needs.

Our state-of-the-art facility features two monoplace chambers which are designed for maximum comfort and safety. Each chamber is equipped with comfortable seating arrangements along with entertainment options such as TV screens or music players so that patients can relax during their treatment sessions.

We understand how important it is for our patients to feel comfortable during their treatments which is why we offer private rooms where they can change into comfortable clothing before entering the chamber. We also provide blankets and pillows so that they can relax while receiving their treatment.

At Extivita-rtp we believe in providing affordable healthcare services without compromising on quality. We accept most major insurance plans including Medicare which makes it easier for our patients to access the care they need without worrying about financial constraints.

In addition to hyperbaric oxygen therapy treatments we also offer other complementary therapies such as nutritional counseling and IV vitamin infusions which help support overall health and wellness of our patients.

If you're looking for an experienced team of professionals who can help you recover from a medical condition or injury, look no further than Extivita-rtp. Contact us today to schedule an appointment and take the first step towards better health and wellness.

Address
2012 tw alexander drive