So everything has been dandy since closing in Marc...
So everything has been dandy since closing in March. Then tonight, I tried bringing some confusing matters to the for front. David Masterson uses Mike Deweese of AC Plus as their HVAC contractor. Well Mike & David decided to tell me what I heard from another employee that works for Mike. This call happened on March 26th 2018 and Mike says he does not have a recording! What business now has calls that are recorded when a customer calls you. I did not realize these guys had a crystal ball and where able to hear every word that was said between me and Mike's employee. Well because of their inaptitude to help their customer, I am writing this review and I would suggest anyone buying a home from this company to look deeply into the contractors that The Mastersons use. It is your right to verify their legal ability to work in the USA, it is your right to question Mr Masterson every step of the way and it is your right to not agree on something. You don't have to buy his home, you can buy any home these days. I will say, he does take care of his mistakes, but unfortunately has nothing to do with the mistakes of his contractors. He will however give you their phone number. As a customer, I would assume that since I paid 350k, you, Mr Masterson could make that call for the customer. I am afraid future buyers may be mislead by deceptive tactics. PLEASE LOOK up their company and read their reviews. Please do not purchase a home from a builder that is not on the side of the people who essentially feed them. If your builder is anything like this one, just ask A LOT more questions about who they use to build your home. And if they aren't willing to stick up for you and would rather place the blame on you then I suggest going to another builder. There are PLENTY of custom and spec home builders available.