Exclusive wireless, inc. Reviews

After over 2 years managing this location I was let go for Insubordination . My stores customer service scores were in the top percentile. The day I was let go my store was #9 in the company. I was approached July 10 and told I needed to be trending 100% in all my goals by the 20th I would be let go based on the numbers provided (which were so far from accurate) part of this performance improvement plan required me to close 2 days a week. The following Friday and Saturday I was scheduled as a salaried manager until 820pm. With 3 people closing I did what I had done the previous 2 years and let right at 8pm. It had never been communicated this was an unacceptable behavior. I was scheduled those 2 days at 1140am, but went in at about 920 on Friday and 1030 on Saturday to dedicate myself to hitting the required numbers. Being available to coach and support my team. After being dismissed I was present with write ups that had never been presented to me, not signed by me and a handful of reasons for my dismissal. I suggest finding a different retailer, or a corporate store! Tmobile has AMAZING vision and values, this company however does not support that. When you are not doing well you will be threatened with your job. You will not receive coaching and support from upper leadership. It will be communicated to you that you are replaceable and there is always someone next in line and that is how the cell phone industry goes .

Absolutely disgusting company to work for even the corrupt company s before them seem like angels in comparison. The go out of their way to not pay employees fairly or at all. Pay checks always get lost in the mail and they never own up to any mistakes. On top of that they micromanage your entire day.

This is terrible. I worked four consecutive days while pregnant (9 months) and I gave birth the 8th and we had gotten paid the 10th and exclusive wireless Swears that they paid me. It was physically impossible for me to get up, walk into the store, and receive my check. My manager only emailed, made me check the cage room, to see if it was misplaced, and never tried to do anything after. My manager also "bended" the rules just for sales. I don't think it was fair for a full term pregnant woman to work 4 days for free. You're not robbing me out of my money, it's my daughters.

Most inexperienced group of people I've ever worked with. They simply have no idea how a business is run. Just riding on the success of T-Mobile.
Your business model is not sustainable.
You won't get away with treating employees like trash for much longer.

My experience with Exclusive Wireless has been great. I'm always offered opportunities to grow and develop myself as a part of the company. This company rewards self-assertiveness.

Everything about this company is wrong. They are just riding the tmobile success.
Their inexperience will catch up to them and this place will crumble.

An unprofessional company who resorts to ghosting their employees. Do yourself a favor and don't work here. I would be embarrassed to consider myself part of the administration, lack of professionalism. Many complaints to HR, might as well be run by apathetic middle schoolers.

Stop saying #employeeobsessed. Nothing about the company says they are obsessed with their employees. They don t do anything for their staff, except show up and criticize the performance. Management is the worst. They have been very fake to employees and only makes them believe things they want to hear. At the beginning of this year, they asked everyone to go onto Different websites to leave Positive reviews about the company. Managers and assistant manager did it out of fear that they would be terminated if they didn t comply. They would give you days off but then require you to attend meetings without pay. They don t pay mileage if they make you cover at another store and they also adjust your time so that you don t get overtime. But also don t let you take lunches on time. They are not employee friendly at all. They also withhold your pay for commission for 6 months. And then they don t just give it to you they won t give it unless you call and inquire about it. Worst sales company ever.

This job was a stepping stone to grow my career in the sales industry nothing more.

The company encourages unprofessional behavior and crooked sales. Rules change every week because no one knows how to properly run a business and scare tactics are used for just about everything. 0/10