Very helpful staff, and they accept the city of Au...
Very helpful staff, and they accept the city of Austin's $75 composter rebate.
Very helpful staff, and they accept the city of Austin's $75 composter rebate.
The best Customer Service of any I have dealt with. I purchased a Greenhouse and they were there to help even over a holiday weekend! Still back up their product. They are AWESOME!
These guys and gals were great! I was able to use my Austin city composting rebate here - you have to email the customer service department directly through the website in order to arrange a purchase. But everyone got back to me promptly and I was able to pick up my Mr. Spin composter withing 24 hours of emailing them.
Composter I had bought (1 year ago) had a lid locking function that was faulty and had blown/broken off. Multiple reviews with similar customer problems. Contacted customer service who wasn't much help and wanted to charge me for a replacement and had the balls to ask me to pay for shipping as well. What a joke.
Had a faulty composter and complained to customer service. The owner called me directly and was incredibly kind, knowledgeable and accommodating and sent me out a new unit. Other composters I've used from Exaco have been amazing so I can't say enough positively about this company.
The world's best customer service. I bought some complicated greenhouse that was a pain to put together but this team helped every step of the way and also sent me parts I probably misplaced. IF youre going to buy a greenhouse and decide to build it yourself - do it with these guys.
I purchased a VI 46 and assembled it myself. The level of Service and Support that I recieved from both Andrew and Claudia were 5 star through the entire process.
These folks KNOW their products!! Almost a rarity these days. Super customer service!!!