Essence Salon and Day Spa Review

The only location I recommend in Elizabethton, TN. Relaxing environment and I recommend Robin, as long as I can continue getting my own appointments!

Wife loves getting her hair done here it's the only place she goes

miss Savannah was my stylist at my appointment today. She did a wonderful job! She is very knowledgeable about the current trends of hair fashion and she's very skilled in those particular styles. I will absolutely be back!

I would highly encourage everyone to stay away from any certificate purchases from this salon. Note this was for JC location but owned by same folks. I bought my wife a certificate from here in February 2019 for Valentine s Day for a gel mani pedi special. Having little kids and a busy life she tried to schedule it a few different times but their availability and hers didn t line up. After the first couple months of trying...you know time goes by....and she didn t get around to trying to use it again until early November 2019. Granted, the certificate does say it expires in 90 days...the salon wouldn t honor it in any fashion whatsoever. When she called in November the receptionist said she would have to check with the manager and she would call her back. After a week and no return call, then my wife called back again and they said they couldn t honor it because they sold specials at certain prices at certain times. Okay that s understandable, but the certificate states exactly the price the certificate was purchased and my wife asked if the price could simply be applied to any other service and they said no. So they didn t deny it based on the date but on the rationale of price changes. I simply think that s not the way you treat a customer. You re denying a customer trying to use a gift certificate within the same year it was purchased and after your salon not having availability very easily in the first 90 days. You had the opportunity to earn a repeat customer, instead now you ve created a situation where she is not interested in doing business with you or making a recommendation to others.

UPDATE: owner has corrected the concerns and I appreciate them honoring the certificate.

A very sweet place to go spoil yourself or buy a gift card for your sweetheart. They offer massages, facials and every month they always have a facial special that would thrill any sweetie in your life. They also have a hair salon

I don't know much about the salon and spa options here but, guys, the barber is amazing. Guy is a master with the straight razor. I especially like him because, as a veteran, he gives a discount. He's very friendly and will go out of his way to make sure you're taken care of!

Very professional services with great prices and wonderful stylist. You can also get a mani, pedi, waxing and all spa services. They also offer hormone replacement, and weight loss clinic, botox jueviaderm.....check it out

Went abd got my acrylics done for the second time after a very bad mishap with another salon, Peggy did wonderful!! I would highly recommend going here very affordable and theyre so friendly

There is free coffee. Everyone is friendly and Savannah is the best stylist I've ever had!

Just had my first massage with Megan, it was amazing!! Already booked my next one and can't wait! Thanks Megan!

Best salon in town! Everyone is so friendly and welcoming! Love coming here!

Great pedicure with Kelsey Pierce! Thorough but gentle. Wish I could come every day! Lisa

I absolutely love everyone at this salon!! They do excellent work, very friendly, and always aim to please. I drive from Gray to get pampered by the ladies at Essence, it is well worth the drive. Of course my two favorites are Jessi, and Savannah, but all of the ladies are very talented!! Do your life a favor, and make an appointment.

I love this place. They have about everything you need.

Love Essence Salon! Love my hairdresser Robin! It's not easy to cut curly hair but she does it right, every time! Everyone there is very friendly!

I got my 1st facial there today.. The lady and had was so sweet her name is Taylor Davis! She is so wonderful conned and answers all your questions. I'm going to continue getting them

Beautiful up to date salon. Full service and newly renovated.

Great service and Jessica cut my hair just the way I showed her I wanted it! Thank you so much! Will definitely be back!

Always a pleasure getting my hair cut here. The Barber is a champ and great at what he does

Perfectly Posh. It is absoluety amazing and beautiful!! I cannot believe such a gem is hidden in this town. Its big city feel with small town charm and the service is amazing.. Spray tans.. Eyelash extensions Massages and make up. This is a girls dream spa with great prices

It's one of the best salons I've ever been to
My stylist always does a fantastic job.