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D
3 years ago

I'm glad I happened to look at the other reviews b...

I'm glad I happened to look at the other reviews before calling EPMG about my situation. I just got a call from a collection agency on a medical bill that I paid ten months ago. When the collection agency realized my address was not in a state they service, they said I had to call EPMG. Now I'll be sure to have all my documentation in hand before 'arguing' with them.

M
3 years ago

Received a notice from these people regarding an u...

Received a notice from these people regarding an unpaid bill that my insurance declined from an ER doctor. Apparently, my ER doctor billed me separately from the actual hospital, so the $150 I paid out of pocket at the time meant nothing...Even though the bill that my insurance did pay, and the bill amount I supposedly owed, were exactly the same. (IE, I'm being double charged for something). As a bonus, there's no record of EPMG trying to submit a claim to my insurance. I tried to explain this and the woman said I needed to stop arguing.

B
3 years ago

I paid the first bill I received and then got a pa...

I paid the first bill I received and then got a past due notice later. Double checked dates on both old and new bills as well as the date the money was debited from my account. Happy to communicate the account number if you need proof.

n
4 years ago

Just a warning to wait for your explanation of ben...

Just a warning to wait for your explanation of benefits before you pay your bill! I was billed $442 after my insurance paid of $583. When my EOB arrived it stated i only owed $145. This is not the first time this has happened. I think they need to re-train their billing department. If I have had this happened twice how many elderly have paid their bill without questioning the total :( Shame on you

A
4 years ago

How do I get collection on my credit report? I hav...

How do I get collection on my credit report? I have insurance and it was billed Everytime I used your services!!!! Unbelievable!!!!! I'll have to dispute your bill and I'm sure it'll take forever to be removed from my credit report.

T
4 years ago

EPMG billed me as a result of a hospital stay. The...

EPMG billed me as a result of a hospital stay. They failed to bill my insurance which would have paid 100% as I had no deductible as a result of the the hospital bills. Once it got to a point where it was too late to bill insurance DHS said they would cover it. Once again EPMG failed to send the bill, to DHS. Three years ago DHS gave them a 2nd opportunity but DHS never heard from them. I personally have not heard from them or anyone representing them since 2015, yet EPMG just placed a derogatory note on my credit report. This company's billing department is very unorganized and clueless as to what they are doing (or not doing).

S
4 years ago

They sent me a bill from 2014 in 2019. I contacted...

They sent me a bill from 2014 in 2019. I contacted my then insurance and they paid the bill. I don't know why they didn't bill my insurance in 2014. After my insurance paid the bill in May of 2019, they added it to my credit as derogatory 6 months later. I pay for prepaid legal services and I intend on using it. This company will be reported to the BBB also.

b
4 years ago

Horrible customer service, basically told me they ...

Horrible customer service, basically told me they billed me twice and because i didn't follow up or receive bill they turned me into collection. I asked why my insurance was not billed as it was billed for the hospital portion and the rep stated she doesn't know sometimes that just happens and because i didn't respond to the two billing statements sent to me i was responsible and it was to late to bill insurance. I think it is wrong on behalf of the hospital to hire someone to bill for physician chargers but not give the information needed for billing.