I'm highly satisfied with our partnership with Engineered Tax Services. They're extremely knowledgeable and they share that knowledge and their expertise with their clients completely. The transparency is something that I really respect. Plus, they have saved me a ton of money!
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At Engineered Tax Services, I encountered a nice, knowledgeable and supportive team who walked me through the whole project ensuring a seamless experience for me as a customer. Their enthusiastic customer service team helped me get the needed cost segregation report in a timely manner. With the fast turnaround time, they did not compromise on quality either! I will definitely use their services in the future.
I originally contracted Engineered Tax Services in February 2021 to perform a Cost Segregation Study on an investment property, just a few weeks after working with another CSS company on a different property. The lady from Sales I spoke with was friendly and assured me this would be a fast process. Long story short, it is now September and I am still waiting for the report they created to be fixed, because it was rejected by my CPAs. To be fair, I apparently did not provide them with enough data on dates certain property items were put into use, but they are the experts and this was only the second CSS I had ever done so was not aware that there was any missing info. They did not ask for any clarification or additional data and compiled the report. (Note: The other company I worked with provided a full copy of ALL pages of their report with "DRAFT" written on each page, so my CPAs could review all of it. These folks only provided a few summary pages and require that you accept the report based on just that or request modifications). I erroneously accepted their report and when we received the rest of the pages, my CPAs reviewed it and pointed out that there were items placed in the wrong tax year. When I reached out to Engineered Tax Services about this, I was informed that I would now need to pay an additional $250 per hour to make these corrections and that it should take 2 hours to make them. For the sake of getting this completed, I agreed to pay the extra fees and was told it would be revised and sent to me within 1 week. It has now been 25 days since then and the 2 hours of work (literally changing about 6 CapEx items from 2020 to 2021) still has not been completed. Meanwhile, the other CSS company I worked with completed their entire report within 3 weeks, they were very responsive and there were no rejects by my CPAs. As much as I don't enjoy writing negative reviews about a business, my experience has been so sub-par that I feel obligated to warn other investors so they don't experience the same disappointments or incur additional expenses as a result of their delays.
Received a telephone call and spent a moment in conversation regarding our R&D Tax Credits. The very second the caller from Engineered Tax Services realized I was not a good prospect, he immediately hung up on me.
ETS is a testament on how a company dedicated to the future of America should operate. Their strategic plans are lending to the success of businesses throughout the country. During this uncertain time, America needs solution driven companies and they are certainly one of them. Highly recommended!
They did help me with tax credits, but the service was too slow. They take ages to return my calls, and the people here are often too busy to listen to the customers properly. It's not an experience that I would like to repeat. There are plenty of other firms in the area
There are many downsides to being an ETS employee. First off, the job is not worth the pay, you will struggle to make ends meet. Then, the management only cares about the top line. They don't care about making things better for their employees. There was often severe lack of communication and disrespectful to employees. I would recommend you seeking work elsewhere.