Reviews 38
Filters:
Rating
Language
Sort:
Most recent

Just met with Joe Richter at Empire Graphics for c...

Just met with Joe Richter at Empire Graphics for car lettering. What a wonderful experience! These guys really know what they're doing. Their customer service is aces, and what they can do with vehicle wraps is jaw-dropping! Go see them before you go anywhere else, and you won't regret it!

Thank you for all of the back and forth emails reg...

Thank you for all of the back and forth emails regarding changes and making sure I was happy with the final product.
It is extremely helpful that you offered to apply my decals and were very professional and accurate with the placement of those delicate stickers!! Since I m messed up a few it was certainly fantasy not to stress about that part.

We have been using empire graphics for the past fe...

We have been using empire graphics for the past few years and been extremely satisfied with joe and his team! Our fleet of trucks and trailers at levy s landscaping looking great on the road! We are located in Wilmington and we take all our trucks to Hempstead to empire graphics to get them done. They have a professional crew , they were the only place that was able to match our true logo colors, they have advanced printing equipment . I would recommend them to anyone that needs the services they provide!

Joe Richter and his team provide awesome signage a...

Joe Richter and his team provide awesome signage and other marketing materials. You can really tell the difference in the cars they wrap vs. other companies that do the same thing. High quality, great service and talented! Highly recommend Empire Graphics.

In April of 2013 I had a vehicle wrap put on my tr...

In April of 2013 I had a vehicle wrap put on my truck for my company Green Side Up! Trying to get the best value for the money I discussed the life expectancy of the product vs. Paint. I contacted Joe Richter at Empire Graphics, LLC in Hampstead NC. Joe told me the manufacturer had a 3 year warranty against premature weathering and the wrap, with proper care could last much longer. After the install I was provided with a "Care and Warranty " sheet , which states the product has a 3 year warranty from the manufacturer against premature weathering. Super! Last October (2.5 years) I noticed that the hood and roof were fading and cracking. I contacted Joe Richter at Empire Graphics about the issue . Joe provided an estimate for over $700 to "repair" the issue at my expense. I referred to his warranty and he acted helpless and said he would have to contact the manufacturer, Orocal about the issue. Nothing. While waiting to hear back from Joe I contacted Orocal myself only to find out they offer no warranty for my issue. Empire Graphics says their hands are tied and that they can do nothing about my issue. They are whom I purchased the wrap from and they are the provider of the "care and warranty" sheet stating the warranty. So they are responsible for the coverage. The more I press him, he is now out right lying about the situation. People ask on a daily basis "who did the grapics on your truck?" I have to tell this story to everyone that asks that question. It has been difficult to deal with Empire Graphics over the years as we have other items we contacted them about only to be ignored. We wanted a window perf for my wife 's car as well as business cards and other miscellaneous items Empire Graphics offers . I am Extremely frustrated with their poor customer service and total lack of desire to stand behind their product!

Absolutely amazing work they did for us. The amoun...

Absolutely amazing work they did for us. The amount of detail and high-quality color is really unexplainable. Not only was the price more fair than anyone else, Adam and Joe created an amazing amount of artwork in a short. Of time and got it perfect.

Absolutely AMAZING. Joe and team worked day and n...

Absolutely AMAZING. Joe and team worked day and night to make sure that the wrap done to the car was not excellent, but PERFECT. Every single panel was pulled, and every corner was touched. They took their time and did it right the first time and it looks FANTASTIC. Joe sent me pics along the way as they made their progress, and he also quite legitimately challenged me on some of the artistic questions which was more than appreciated. In the end, the finished product was more than I could have expected and without a doubt, I would HIGHLY recommend Empire to do any wrap job. I can't say enough.

Empire graphics again did an excellent job on our ...

Empire graphics again did an excellent job on our Aztec Paintnig vehicles. The Logos look fantastic and magnets are perfect! The staff is friendly and professional. The turn around time was quick, We love that. Thank you again for helping us get our name out there in a great way -Aztec Painting

They were amazing !!! I don t even know where to s...

They were amazing !!! I don t even know where to start . Not only did Adam get the logo spot on the first try !!! He went above and beyond with everything between the design,to planning, to returning emails, to geting my van wrapped in 1 day !! I have a small business and as I expand all of my vans will be coming here to get some TLC !! I still have a huge cool aid smile every time I look at my van. I m so very happy !!!! And love love love love it !!!! Empire Graphics will not only do amazing work/ actually listen to what you are looking for in design. they won t overprice like other places. Gah I m so happy and tickled with everything!! thank you Empire Graphics and thank you Adam for being awesome !!! . I have been telling everyone how amazing you guys are! . You have a customer for life !! Thank you, thank you, thank you !!!

Empire got quotes for my wall decals quickly. They...

Empire got quotes for my wall decals quickly. They were also able to make a banner for me in less than 24hrs and the design was amazing! I will be using Empire for all of my design needs from now on. They saved me the frustration of designing and ordering myself and the quality and look was 100 times better than I could have come close to. Its safe to say I'll be using Empire for the remainder of my projects.

Updated 10/19/18: the first time I had them make m...

Updated 10/19/18: the first time I had them make me some signs I designed the graphics myself. Wow I thought they looked really good and they had done an excellent job with the printing it was a mistake for me to design my own . I went to head and a few weeks after I bought the original signs I paid them to make me custom signs that they develop themselves. All I can say is wow, the graphics on the sign look so professional in amazing. I wish I would have had the common sense to let the professionals do their work the first time . However I am extremely happy with the result of the second set of signs and cannot say enough about how great these guys are.

So look, if you live in the Wilmington area and you need any kind of graphic work done then you need to call these guys. They are super reasonably priced compared to stores in Downtown Wilmington, the work they did for me was about half that of what other stores in the local area charge. Not only that but they are about some of the coolest people to talk to and make you feel right at home while they are doing the work for you. They communicate well and and you can't go wrong for your wallet or for the experience if you hire these gentlemen. And guess what, the quality of their work is also professional as it comes.

Joe and the guys were awesome. They were really he...

Joe and the guys were awesome. They were really helpful and took the time to educate me on what they were doing to my car. The job was done well and in a timely manner. Highly recommended!

The wrap quality, installation quality, design pro...

The wrap quality, installation quality, design process and customer interaction far surpassed my expectations! The graphic designer, Adam was receptive and responsive. He turned our vision into reality!

I had a great experience! Empire will do exactly w...

I had a great experience! Empire will do exactly what you want. I'm a perfectionist/control freak and they were able to achieve exactly what I envisioned. I cannot recommend them enough.

Amazing service!

Amazing service!
I am a repeat customer and Empire will always have my business.
I had them wrap all the chrome on my Limited 4runner 2 years ago and not even one edge peeled or bubbled.
I recently took them my new Limited 4runner and they did amazing again.
These guys are true professionals and they warranty all their work. I highly recommend Empire Graphics!!!

Had the hood of my 911 wrapped today w/ matte blac...

Had the hood of my 911 wrapped today w/ matte black vinyl. It took 30 minutes flat from the time the car was pulled into the bay and I could not be happier! Love the look and the Empire Crew took care of me and my car.

Joe and Adam are the best in the area when it come...

Joe and Adam are the best in the area when it comes to design and wrapping vehicles. We have had 5 vehicles fully wrapped by them and would never consider going anywhere else even it was half the price. The quality of work from design to install is unmatched in the area.

I had another designer work with me on designing m...

I had another designer work with me on designing my van wrap. Afterwords I emailed it to Matt and Joe. After printing a small portion of the layout they recommended going with solid colors and worked with me on finding the perfect color of blue. After the van was wrapped it looked incredible.

I've waited to see how it would hold up over one year to leave review. Honestly I was surprised at how well it's lasted. The colors are still vibrant.

It was money well spent. It didn't take long for the calls to start pouring in from people spotting my van. I've had neighbors come out and ask for maintenance agreements and estimates, when I'm out at clients homes. Many thought I owned a franchise because Matt designed some outstanding business cards and license tags that went along with my wrap. Since then Matt has designed my HVAC equipment outdoor stickers. I've had one neighbor call from our equipment stickers and I've only been putting them on in the last couple of months or so.

Currently I'm having Matt/Joe work up a quote on having some magnets and envelopes created and printed. After that's done I'm having some folders designed printed.

Due to the vehicle wrap and marketing my company has seen a substantial growth. I'm in the process of hiring two more technicians and a install crew which means I have to buy more vehicles. I credit my success with investing into a vehicle wrap, branding that image to the website, business cards, license tags, equipment stickers, and etc.

I do highly recommend them for vehicle wraps to business cards. They do an outstanding job.

*The only complaint would be the time it takes them to respond to your emails. Because it's just two of them in the shop it sometimes can take up to 3 weeks to hear back from them. If it wasn't for that, I'd give them five stars. They were a little bit more expensive but the quality of work speaks for itself. You pay for what you get. After seeing wraps coming off of vans, I'm glad I came to Empire!

Extremely great service, personal attention, produ...

Extremely great service, personal attention, product and price. Ya can't go wrong with Joe and his team. He changed the phone number on my company truck magnetic signs in no time on the spot after I told him I'd be showing up the day before. I witnessed them doing a beautiful wrap on a vehicle while I was there and I think I'll let him do my sailboat soon.

I needed a wrap designed for my company van , Joe ...

I needed a wrap designed for my company van , Joe and his team did a outstanding job from start to finish! Very professional, friendly, and easy to work with. I would highly recommend Empire Graphics!!